Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Payments 311

Payments Merchant Services Payment Services PayPal 311

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Omnichannel 258

Omnichannel Merchant Services BigCommerce Payment Services 258

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1.

Consumer 270

Consumer Merchant Services Apparel Supplies 270

Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a result of the pandemic. Years of transformation transpired in just a few months with rapid shifts in both consumer behaviors and merchant expectations for e-commerce.

Merchant Services 195

Merchant Services Payment Services Payments eCommerce 195

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

PayPal 352

PayPal Merchant Services Payment Services Cryptocurrencies 352

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 275

Sporting Goods Technology Omnichannel Operations 275

FastSpring

FEBRUARY 15, 2024

If you’re not sure how to sell an app direct to consumer (D2C) outside the app stores — or if you’re looking for a new way to monetize your mobile app or game — you may be wondering what options you have. If you’re looking for help selling your mobile video game or app direct to consumers, we can help. Interested?

Merchant Services 143

Merchant Services Games Payments Payment Services 143

Groove

MARCH 18, 2022

Inventory automation enables eCommerce merchants to create a frictionless back end experience for employees and front end experience for customers. Automating the management of inventory makes it easier for businesses to process and fulfill customer orders, manage data critical for warehouse operations and track inventory levels.

Merchant Services 195

Merchant Services eCommerce B2B Shipping Costs 195

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Source: Statista This forecast highlights the tremendous potential and increasing influence of social media platforms as key drivers of consumer purchasing behavior.

Social Media 284

Social Media Beauty and Health Multichannel eCommerce 284

Forrester eCommerce

APRIL 17, 2020

Amazon Pay, Apple Pay, Google Pay; alternative payments are a hot topic. And they are key to seamless checkout experiences, especially while consumers shop on their smartphones. But which options are merchants offering? And which are consumers actually using?

Merchant Services 311

Merchant Services Online Retail Retail Consumer 311

Ecommerce Platforms

JULY 27, 2021

The best payment gateway for Shopify is the solution which allows business owners to sell products and services online. However, it’s still up to you to make sure you can process transactions safely and quickly with potential customers. Best Payment Gateways for Shopify: Shopify Payments. Pricing ??.

Merchant Services 104

Merchant Services Payment Services Payments Shopify 104

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 245

Merchant Services Payment Services Payments Point of Sale 245

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 243

Merchant Services Payment Services Mobile Payments Mobile 243

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

POS 215

POS Merchant Services Payment Services Payments 215

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. .

Merchant Services 265

Merchant Services Payment Services Online Retail Payments 265

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. According to Salesforce’s Small and Medium Business Trends Report , 71% of SMBs say they navigated the pandemic through digitization. These can all be categorized as customer service-type chargebacks.

Merchant Services 259

Merchant Services Payment Services Payments Shipping Costs 259

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp.

PayPal 251

PayPal Merchant Services Payment Services Payments 251

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. Shortages and Sticker Shock Heighten Holiday Stress.

Shipping Costs 262

Shipping Costs Consumer Supplies Merchant Services 262

Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

Merchant Services 253

Merchant Services Payment Services Social Media Retail 253

FastSpring

JANUARY 29, 2020

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the five ecommerce payment trends shaping 2020? billion in sales.

Payment Services 84

Payment Services Merchant Services Payments eCommerce 84

ESW

MAY 11, 2020

Consumers used physical currency in just over one quarter (26%) of transactions in 2018, according to research by the Federal Reserve. Debit and credit cards are now the most popular choice for consumers, but even these trusted payment methods are under threat. Electronic and mobile payment solutions are proliferating.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

365 Retail

FEBRUARY 1, 2024

This, however, is a different consumer. With such habits, the smallest friction in the purchase journey can leave a sour taste in the consumer’s mouth. Now more than ever, the finer details of a business, such as the payment terminal, can be the difference between a good and an average shopping experience.

Payment Services 52

Payment Services Merchant Services Consumer Banking 52

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

Payment Services 335

Payment Services Merchant Services Retail Customer Experience 335

Retail TouchPoints

DECEMBER 22, 2021

Working across both online and offline channels, Dynamic Yield delivers individualized content and offers based on factors including past purchases, page views, time of day, current store traffic and trending products. It’s a reality that more brands are deploying and more consumers expect.

Merchant Services 239

Merchant Services Payment Services Financial Services Travel 239

Retail TouchPoints

APRIL 9, 2024

But now consumers want intangible benefits, including tailored experiences. Up-and-coming Generation Z (born in the mid- to late-’90s through 2010) consumers are increasingly interested in personalized offers and non-monetary benefits. Some things to think through: What are the customers’ needs?

Merchant Services 238

Merchant Services Travel Management Consumer 238

Retail TouchPoints

MAY 8, 2023

If you were drawing a trends graph, it would show a massive spike in everything digital and online during COVID that plummeted post-pandemic and then renormalized,” said Michael Affronti, the recently appointed GM of Commerce Cloud at Salesforce in an interview with Retail TouchPoints. What are you doing to nurture them?

Channel 231

Channel Merchant Services Payment Services Recommendation 231

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. Payment services.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 264

Consumer Merchant Services Retail Social Media 264

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. And how can POS finance fit into the equation?

POS 250

POS Payment Services Merchant Services Retail 250

GetElastic

AUGUST 1, 2019

There’s a wealth of opportunity to tap into this growing trend. But as an ecommerce merchant, there is a lot of nuance to running a successful online store that brings in revenue. Here are two of the most common online payment challenges and how you can overcome them. Protecting Security and Consumer Data. Battery Pete.

Payment Services 150

Payment Services Merchant Services Payments Small Business Retail 150

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. And as a result of the coronavirus pandemic, this trend is only increasing. Because of this ease, merchants have begun relying on POS financing to drive sales growth.

Merchant Services 316

Merchant Services Payment Services Payments POS 316

Retail TouchPoints

JANUARY 18, 2024

We’re experimenting with a virtual consumer engagement tool where you can ask questions in a really human way to discover [products]. We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us.

Merchant Services 279

Merchant Services Retail Definition Technology 279

FastSpring

JANUARY 25, 2019

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the 5 ecommerce payments trends shaping 2019? Keep reading to find out more.

Payment Services 62

Payment Services Merchant Services Payments eCommerce 62

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. But the pandemic took these trends to a whole new level. consumer now pays for four different video streaming subscriptions. There are subscription shopping services now available too. The average U.S.

Subscription 278

Subscription Merchant Services Shipping Costs Food and Beverages 278

Retail TouchPoints

SEPTEMBER 6, 2022

Companies that don’t get their arms around this trend will find it harder and harder to capture these younger shoppers, who have more than $360 billion in disposable income, more than double the amount from three years ago. They want shopping to be fast and fun — less of a process. There are already 7.3

Merchant Services 256

Merchant Services Payment Services Financial Services Omnichannel 256

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 273

Merchant Services Shipping Costs Retail Social Media 273