Sailthru

APRIL 27, 2023

Similar to precious metals, data has to be refined from its raw state to be anything more than a collection of numbers and email addresses. This process is known as data cleaning and is vital to your entire organization’s efficiency and bottom line. But bad data can do the opposite. Clean data ensures clean analytics.

Customer Retention 78

Customer Retention Omnichannel Improvements Customer Data 78

Optimizely

DECEMBER 20, 2018

How do you carve out your slice of the market in a super competitive industry? But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Need Supply: Market-leading editorial. What does that look like?

Online Retail 259

Online Retail Marketing Retail Fashion 259

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 59

Technology Retail Customer Retention Customer Data 59

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers.

Merchant Services 213

Merchant Services eCommerce Channel Mobile 213

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Retail TouchPoints

JULY 10, 2023

Unlike traditional AI that is used to detect patterns and make decisions, generative AI models use neural networks that are trained with massive amounts of data to create new and original content — all from just a few typed questions from a person. Retailers have a vast amount of data about customer shopping behavior and purchase history.

Merchant Services 275

Merchant Services Shipping Costs Retail Social Media 275

Smile.io

NOVEMBER 14, 2023

Without first-party data and server-side tracking, you might be losing potential loyal customers. That translates to a lower LTV (lifetime value) and often a rise in CAC (customer acquisition cost) – something we all want to sidestep, am I right? What is first-party data? Examples included.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Dynamic Action

APRIL 25, 2023

Summary Retailers often make decisions with incomplete data, resulting in missed market opportunities, overstocks, and poor investments. Data and AI can help retailers make data-driven decisions to optimize margins, sales revenue, and market share. Just relying on internal data is only half the story.

Retail 62

Retail Accessories Customer Retention Apparel 62

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Customer Loyalty 209

Customer Loyalty Customer Retail Shipping Costs 209

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

Optimizely

DECEMBER 14, 2017

This is exactly why you need to carefully monitor how each and every customer interacts with your brand on a daily basis and build out a customer engagement strategy. You must have quality customer data so you know which customers really are happy, and which customers are entering the at-risk zone.

Customer 210

Customer B2C Customer Loyalty Customer Data 210

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Algopix

OCTOBER 21, 2023

In the fast-paced world of eCommerce, success is often determined by the ability to adapt, optimize, and make data-driven decisions. But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? Revenue by Traffic Source: Knowing where your customers come from (e.g.,

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

RetailMinded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach.

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

Retail TouchPoints

APRIL 23, 2021

Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. The shift to ecommerce and the COVID-19 outbreak have created a strong market for ecommerce, resulting in the disappearance of several brick-and-mortar retail outlets. Refined Customer Service and Retention.

Retail 225

Retail Operations Customer Retention Order Fulfillment 225

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 72

Marketing Customer Loyalty Customer Retention Social Media 72

Optimizely

DECEMBER 14, 2017

This is exactly why you need to carefully monitor how each and every customer interacts with your brand on a daily basis and build out a customer engagement strategy. You must have quality customer data so you know which customers really are happy, and which customers are entering the at-risk zone.

Customer 150

Customer B2C Customer Loyalty Customer Data 150

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Liveintent

NOVEMBER 24, 2020

I really enjoyed the Brand Innovators fireside chat I moderated in September with Antony Demetriades, who heads customer retention at McAfee, a client of ours. In fact, I thought it would be great to continue our exchange and bring in another insightful voice, Sachin Puri, McAfee’s VP of growth marketing.

Marketing 104

Marketing Customer Retention Information Improvements 104

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Additionally, CRM systems help streamline customer support, enhance communication, and improve overall operational efficiency.

Payment Services 78

Payment Services eCommerce Management Customer 78

Smile.io

APRIL 30, 2024

Customer engagement is a crucial aspect of any successful marketing strategy. It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? You then use this data to create custom email campaigns with relevant content and offers.

Customer 70

Customer Shopping Carts Shipping Costs Subscription 70

Smile.io

MARCH 22, 2024

  Any loyalty program migration should have 3 phases —protect your data, reorganize your program structure, and promote your program. In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider?   Consider migrating to Smile.io

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. Elizabeth Schmidt, Director, Digital Marketing, Bucketfeet/ Threadless. Kate Keenan, Director of Digital Marketing and Analytics, Erin Condren.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . By doing so, merchants can reach out to customers with much more precision.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Omnisend

MAY 18, 2021

states have legalized marijuana and cannabis, and CBD retailers stand to benefit from the new marketing opportunities. At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. With the coronavirus pandemic, more and more customers are turning to ecommerce.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

365 Retail

JANUARY 29, 2024

All customer bases are becoming more tech-savvy these days, so showing that you are keeping up with the times is a good way to stand out from the pack. Data-Driven Decision Making The success of sportsbooks is heavily reliant on data analytics to understand customer preferences and behavior.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Word Of Mouth And Customer Acquisition.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Kibo

SEPTEMBER 2, 2020

1-to-1 Personalization describes the practice of delivering a unique, optimal digital experience for each customer using all available data from 1st and 3rd party sources. At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Smile.io

NOVEMBER 10, 2021

Customer analytics helps you make informed business decisions that are influenced by the choices your customers make. Data from every step of the customer experience can help businesses strategize their marketing and sales efforts and lead generating strategies. Do you need to improve on customer service?

Customer 68

Customer Customer Retention Customer Experience Customer Data 68

Powerinbox

DECEMBER 18, 2019

One of the true superpowers of the internet is the ability to get highly-accurate behavioral data on your customers as they browse the web. Many online businesses have built a thriving market in user behavior data that can be effectively leveraged to improve accuracy and efficacy of marketing efforts. Technically.

Marketing 48

Marketing Retail Customer Retention Shipping Costs 48

Kissmetrics

JUNE 14, 2017

Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention. Image Source.

Channel 226

Channel Customer Jewelry Customer Data 226

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

You need to know that your employees are paying for themselves in sales, customer retention, and hourly productivity. Marketing – How to reach your customers? Better yet, what data do you collect on your customers in order to market to them effectively? These are important details.

Operations 59

Operations Management Retail Customer Retention 59

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. Hybrid (omnichannel) marketing is the future now. And how you can do that, you ask?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

The increased customer service will lead to better customer retention. Keep customer data up to date – Because you’ll be service customers from anywhere in the store, you can service more customers and keep more customer data up to date.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Klaviyo

MARCH 13, 2018

Customer retention is a golden metric of ecommerce stores. One way to maximize the lifetime value of your most valuable customers is to identify and reward your VIP customers. There are many different ways to identify VIP customers for your ecommerce store. Step 1: Identify your VIPs. 28% placed order count.

Customer Retention 132

Customer Retention Gifts Reference eCommerce 132