Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Customer Loyalty 227

Customer Loyalty Customer Retail Shipping Costs 227

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

RetailMinded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach.

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

Omnisend

SEPTEMBER 9, 2021

We’ll help you better understand it, and learn how to put it all into practice to create a growth-focused marketing strategy. But first, let’s look a little deeper into the vast benefits of making data-driven decisions in your business. The Importance of Data-Based Marketing in Ecommerce.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 74

Marketing Customer Loyalty Customer Retention Social Media 74

Algopix

OCTOBER 21, 2023

But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? It requires data-driven decision-making and constant adaptation to market trends. Revenue by Traffic Source: Knowing where your customers come from (e.g.,

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Kibo

SEPTEMBER 2, 2020

At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals. Product Recommendations. You’ve likely seen prompts and recommended products on retail websites before. “You

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Liveintent

NOVEMBER 24, 2020

I really enjoyed the Brand Innovators fireside chat I moderated in September with Antony Demetriades, who heads customer retention at McAfee, a client of ours. In fact, I thought it would be great to continue our exchange and bring in another insightful voice, Sachin Puri, McAfee’s VP of growth marketing. Puri: I agree.

Marketing 104

Marketing Customer Retention Information Improvements 104

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . By doing so, merchants can reach out to customers with much more precision.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Kissmetrics

JUNE 14, 2017

Cross-channel engagement involves integrating multiple marketing channels to seamlessly interact with your target audience. You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention. Image Source.

Channel 226

Channel Customer Jewelry Customer Data 226

365 Retail

JANUARY 29, 2024

Retailers should leverage similar advancements, such as augmented reality, mobile apps, and personalized recommendations, to enhance the in-store shopping experience. Data-Driven Decision Making The success of sportsbooks is heavily reliant on data analytics to understand customer preferences and behavior.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

Smile.io

APRIL 30, 2024

Customer engagement is a crucial aspect of any successful marketing strategy. It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? This can help you maximize customer lifetime value and increase revenue for your business.

Customer 71

Customer Shopping Carts Shipping Costs Subscription 71

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. Hybrid (omnichannel) marketing is the future now. And how you can do that, you ask? hot and trendy.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Omnisend

DECEMBER 7, 2021

With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Product recommendations should feel natural and useful, never pushy. Try Buy One, Get One Free (BOGO) sales.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes.

Payment Services 78

Payment Services eCommerce Management Customer 78

Omnisend

APRIL 26, 2021

Driven by giants such as Amazon and IKEA, 8 out of 10 consumers have now bought furniture online with help from things like hyper-personalized marketing, augmented reality, and the ability to contextualize potential purchases within their own home environments according to Emizentech. 4 Furniture Ecommerce Trends for the Year Ahead.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Klaviyo

MARCH 13, 2018

Customer retention is a golden metric of ecommerce stores. One way to maximize the lifetime value of your most valuable customers is to identify and reward your VIP customers. There are many different ways to identify VIP customers for your ecommerce store. 28% placed order count. 20% based on lifetime revenue.

Customer Retention 132

Customer Retention Gifts Reference eCommerce 132

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. Without it, a brand is essentially marketing in the dark. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. And how does it improve customer engagement?

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty. 

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Smile.io

NOVEMBER 5, 2019

Segmentation and marketing automation come to the rescue in developing your personalization strategy. By segmenting your database, you can market to your customers (and prospective customers) based on their interests. Segmenting your database allows you to market to specific customers based on their interests.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Ecommerce Platforms

JUNE 20, 2022

This is common with food shipment boxes, seeing as how the customer must often set their menu or grocery cart for the week. You can bet that email also has several other recommendations that relate to what the person usually buys. Customer Acquisition Costs Decrease. Customers don't have to give a large chunk of money upfront.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Retail TouchPoints

APRIL 5, 2024

During those intermittent interactions, retail marketers need to think like iGaming marketers to build customer engagement and to drive more sales. So retail marketers need to present engaging, relevant content quickly and at key points while the customer is on the shopping journey.

Retail 309

Retail Games Leisure Multi-channel 309

Retalon

FEBRUARY 15, 2024

This technological marvel aids in refining inventory management, shaping marketing strategies, and sculpting pricing frameworks, contributing significantly to sales upliftment and fortified customer allegiance. in 2022, hinting at the burgeoning reliance on these sophisticated tools.

Retail 41

Retail Operations Information Customer Loyalty 41

Smile.io

AUGUST 25, 2023

This example of aspirational marketing at work is great because it plays upon their community member’s desire to be part of an exclusive club. Through its points program, customers can earn 5 points for every euro spent and redeem 100 points for 1 euro off their next purchase.

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

SellBrite

SEPTEMBER 27, 2017

But this doesn’t mean sellers should market to as many people as possible. When marketing is directed towards specific customer types, it resonates with buyers in a way that makes them feel more connected to your products and your brand. Targeted marketing begins with identifying the distinctions between your buyers.

eCommerce 125

eCommerce Customer Social Media Information 125

Optimizely

OCTOBER 23, 2019

Marketers who use loyalty programs to create happy and loyal customers need to be able to integrate these programs into their customer data and marketing campaigns on a regular basis. Included in this integration are nearly a dozen pre-built campaigns to help marketers get started quickly.

Customer Loyalty 30

Customer Loyalty Customer eCommerce Marketing eCommerce 30

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

eCommerceFuel

SEPTEMBER 6, 2023

” Translate that to customer segmentation: 20% of your customers could generate 80% of your profits. Or, as Drew Sanocki, Founder of Nerd Marketing, terms them, these are your “whales”—the crème de la crème of your customer base.

Customer 26

Customer Social Media Marketing Recommendation 26

Omnisend

NOVEMBER 5, 2020

These days, powerful marketing automation is common practice for ecommerce stores. In fact, a whopping 75% of companies have at least one marketing automation tool at their disposal. Interestingly, 16% of marketers admit that creating quality automations is their biggest challenge. Reading Time: 7 minutes. Get My Copy.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Korona

AUGUST 26, 2022

Marketing Your Marijuana Retail Shop. Copy of business plan, including but not limited to technology, marketing, staffing, inventory, and recordkeeping plans: DBA documentation from your county (if applicable). What products will you offer based on this market research? Dispensary Targeted Marketing And Rewards.

POS 59

POS Point of Sale Operations Social Media 59