Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 267

Social Media Multi-channel Customer Loyalty Shopify 267

365 Retail

DECEMBER 12, 2022

Karel Schindler, CEO of ROI Hunter outlines four trends that retailers cannot afford to ignore next year: 1) Discount doubt: Consumers will wise up. Discount deluge is in full swing, with some UK retailers having offered savings of up to 80% for Black Friday this year. New research by Which? in November 2022.

Customer Loyalty 57

Customer Loyalty Consumer Customer Multi-channel 57

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

eCommerce 206

eCommerce Order Fulfillment Fulfillment Multi-channel 206

Algopix

DECEMBER 2, 2020

Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And in many cases, that experience is more important than price or quality. That’s why so many organizations now use artificial intelligence (AI) to create an exceptional retail experience.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits.

Consumer 214

Consumer Gifts Events Customer Experience 214

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates. Bottom Line.

Merchant Services 245

Merchant Services Payment Services Payments Point of Sale 245

Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. The way that we assess all the opportunities that come in is thinking about how we can do something truly different,” D’Arcy said in an interview with Retail TouchPoints.

Fashion 234

Fashion Travel Multi-channel Games 234

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

365 Retail

NOVEMBER 13, 2023

Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. We’ll look at what seasonal demand means and its impact on retail businesses, coupled with actionable insights on dealing with related obstacles while taking action to optimise profitability.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

365 Retail

FEBRUARY 23, 2022

But retail subscription services aren’t a new phenomenon: magazine and newspaper services have been around for decades while Blockbuster gave way to Amazon Lovefilm (its DVD rental service) before streaming took over. . The rise of hybrid retail. 45% of consumers streamed live television at least weekly, up from 20% in 2017. .

Subscription 102

Subscription Payment Services Marketing Multi-channel 102

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. .; Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Multi-channel 139

Korona

FEBRUARY 13, 2023

To grow your retail business in today’s landscape, you must go beyond your website or physical store. It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Smile.io

MAY 22, 2020

Valued at $523 billion, the beauty industry has scaled dramatically over the last decade, becoming more innovative and trend-focussed, with many brands finding unique ways to own the customer journey. Create a constant forum for communication In the age of social media, a potential customer can discover you on a number of online channels.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Merchandise is the core of retail. People want or need things, and retail supplies it. Shopping seamlessly. Automation or Augmentation?

Payment Services 57

Payment Services Multi-channel Payments Channel 57

retailnext

FEBRUARY 19, 2020

And so, brand loyalty is threatening to slowly slip away. In the face of uprising challenges, retail brands must continue to expand the consumer base, build customer relationships, increase brand awareness, boost consumer relationships, enhance loyalty, and much more. Catering to ever-changing customer demands.

Management 59

Management Retail Shipping Costs Multi-channel 59

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Retalon

APRIL 27, 2021

How is retail digital transformation changing the industry? Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. The top ways digital transformation is changing retail.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

GetElastic

OCTOBER 21, 2022

Anil Aggarwal: Founder, Chairman & CEO of Personatech , Founder of Shoptalk, Retail Meetup, and Several other Companies. Anil has had successful exits as Founder/CEO of 10 different startups, totaling more than $650 million, with some notable companies including Shoptalk , Groceryshop, Retail Meetup, and more.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Streamline Workflow to Optimize Service.

Technology 265

Technology Payment Services Retail POS 265

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Shopify POS Lite : Our Pick for Multi-Channel Selling. What are the Best POS Systems for Grocery Stores? for purchase orders. Go to the top.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Shopify POS Lite : Our Pick for Multi-Channel Selling. What are the Best POS Systems for Grocery Stores? for purchase orders. Go to the top.

POS 104

POS Payment Services lightspeed Shopify 104

SellBrite

MAY 13, 2019

Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse. And providing a better standard of customer experience will never not be a challenge to online sellers. Getting Progressive.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals. The answer: Customer care.

Customer 62

Customer Multi-channel B2B Omnichannel 62

SellBrite

FEBRUARY 27, 2019

Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for. Both brands have managed to create the expectation of exceptional customer experience and quality—with their packaging. Carry the online customer experience into the real world.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Kissmetrics

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Understand the Customer Journey and Optimize Your Customer Experience Accordingly.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. BetterCommerce was founded in 2015 and focuses on building headless tech solutions for mid-market retailers and brands. Flexible Multi-Store.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S. The big driver?

Merchant Services 287

Merchant Services Retail Multi-channel eCommerce 287

Ecommerce Platforms

DECEMBER 20, 2019

You don't need us to tell you that the catering and retail industries are incredibly competitive. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. It’s aimed at restaurants, bars, pizza places, and retail establishments alike.

POS 118

POS Payment Services Payments Point of Sale 118

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

SellBrite

JULY 8, 2019

The Advanced Shopify plan goes a little further to cater to larger retailers with more specific needs. In ecommerce, customer experience is extremely important. Shoppers want to have a seamless experience from the time they start browsing products on your site to the time they click to your checkout page.

Shipping Costs 98

Shipping Costs Shopify Shipping Shipping Labels 98

Fabric

JUNE 7, 2023

Dropshipping furniture is fast becoming an attractive business model for many furniture retail brands—especially if you can find trusted, reliable, and high-quality suppliers. Read on to learn about five exceptional furniture dropship suppliers and why dropshipping should be part of your retail strategy.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

Dropshipping furniture is fast becoming an attractive business model for many furniture retail brands—especially if you can find trusted, reliable, and high-quality suppliers. Read on to learn about five exceptional furniture dropship suppliers and why dropshipping should be part of your retail strategy.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

Dropshipping furniture is fast becoming an attractive business model for many furniture retail brands—especially if you can find trusted, reliable, and high-quality suppliers. Read on to learn about five exceptional furniture dropship suppliers and why dropshipping should be part of your retail strategy.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Payoneer

FEBRUARY 22, 2023

This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. Even for the existing payment gateways, cost, chargeback frauds, card data security, technical integrations, multi-currency, and recurring payments are still major problems.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26