Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. It’s really a holistic approach,” she said. “We

Omnichannel 251

Omnichannel eCommerce POS Operations 251

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system.

Omnichannel 155

Omnichannel POS Fulfillment Operations 155

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 98

Technology POS Retail Gifts 98

iVend

OCTOBER 16, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

POS 98

POS Payment Services Payments Omnichannel 98

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 174

POS Fulfillment Mobile Apparel 174

Korona

AUGUST 3, 2022

This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business. What is eCommerce POS integration? How can eCommerce POS integration help your retail business?

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

MAY 23, 2022

One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints.

Payment Services 235

Payment Services Small Business Retail Shopify Gifts 235

RetailMinded

SEPTEMBER 29, 2020

Contributed by Dipesh Hinduja, Mobile Solutions Architect at Stratix. Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Associate mobile is key to the future of retail. . Mobile POS.

Mobile 69

Mobile Retail POS Demo 69

Retail TouchPoints

MAY 4, 2021

Some of the company’s tech stack was 20 to 30 years old, and the need to play catch-up has been combined with a desire to create an even better technology infrastructure — one that benefits its customers, the participating network of FTD florists and the company itself. Discovering the ‘Unknown Unknowns’.

POS 199

POS Small Business Retail Shipping Costs Drop Ship 199

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Food and Beverages 219

Food and Beverages Payment Services Retail Payments 219

Retail TouchPoints

SEPTEMBER 1, 2023

That is driving the customer to come and shop, and now, we’re investing to make sure that when the customer comes to shop with us, either online or in store, that they don’t have to make the tradeoffs.” Now, the company is using the $1 billion to invest in improving: Digital capabilities.

POS 201

POS Merchant Services Supplies Improvements 201

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. He noted that retailers offering a pickup locker option have 25% more satisfied customers.

Payment Services 327

Payment Services Shipping Costs Electronics Fulfillment 327

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

FEBRUARY 10, 2022

There were product shipments that arrived as a “jumbled mess” with damaged items, regular POS system outages, employees paying their own money to learn about the products they sell, and empty shelves — despite the fact that ample product was available at the distribution center. million on inventory management solutions; $1.2

Beauty and Health 288

Beauty and Health POS Mobile Management 288

Retail TouchPoints

JUNE 29, 2020

and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations. Web site functionality includes providing customers with the option to select curbside pickup or home delivery.

eCommerce Platforms 151

eCommerce Platforms eCommerce Payment Services POS 151

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Given the proliferation of shopping platforms, retail marketers are striving to make the checkout experience easy.

Webinar 247

Webinar Consumer Payments Marketing 247

Retail TouchPoints

DECEMBER 13, 2023

They also need to support a more mobile-enabled workforce that might need smaller, roller-cart type stations, rather than so much emphasis on fixed till cash wraps. Technology is going to be central [to the store experience] — it has to be. customer experience). However, sometimes the success of one area (i.e.

Sporting Goods 261

Sporting Goods Technology Omnichannel Operations 261

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. Tractor Supply Co.

Sporting Goods 223

Sporting Goods Payment Services Retail Supplies 223

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. However, realizing the store of the future means that the physical store needs to be a whole lot more connected, mobile and smarter.

Payment Services 183

Payment Services Payments Retail Social Media 183

Retail TouchPoints

FEBRUARY 6, 2024

The new store also features mobile checkout from anywhere in the store and smart mirrors in fitting rooms that identify the customer’s products, including size and color, as well as offering personalized product or styling recommendations.

Fashion 207

Fashion Accessories Arts Clothing 207

Korona

MARCH 23, 2022

Move away from distribution center fulfillment models and ship directly from your stores. Your POS data can help you forecast what types of purchasing patterns will emerge within particular time frames and at what locations to fulfill orders for your customers. This is especially important for SMBs. Same-Day Delivery .

Payment Services 52

Payment Services POS Retail Social Media 52

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

Technology 237

Technology Consumer Mobile Operations 237

RTP blog

AUGUST 31, 2018

25% of users paid by Samsung Pay & Apple Pay app during last transaction [i] 64% plan to use mobile wallet in 2020 [ii] +50% want to use apps for faster in-store purchases [iii] +520 million use Alipay in 30 countries — including the U.S. [iv] 66% want to redeem rewards at the POS [v].

Merchant Services 150

Merchant Services Payment Services Small Business Retail Retail 150

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 206

Shipping Costs Improvements Live Chat Retail 206

Teamwork Retail

MAY 27, 2020

Omnichannel is a challenging prospect for most retailers, with existing legacy systems and complex order management workflows to fulfill orders across channels. Retailers can not afford to slip in their connections with customers. At every point of purchase, customers require flexibility and ease of use/fulfillment.

Payment Services 48

Payment Services Omnichannel Fulfillment Webinar 48

Retail TouchPoints

AUGUST 11, 2020

Kroger’s Seattle-based QFC division has deployed contactless payments powered by Near-Field-Communication (NFC) technology in 61 stores to help safeguard associates, customers and communities during the pandemic, as well as to add convenience for consumers who prefer to use mobile payments.

Shipping Costs 221

Shipping Costs Shipping Merchant Services eCommerce 221

Ecommerce Platforms

MAY 21, 2020

So, fulfillment is slower and more expensive. And if this ecommerce tool can connect you to a POS system , that’s even better. If your ecommerce platform integrates with POS software then your online and offline store can use a seamless checkout system. Responsiveness on mobile and other devices. Customer support.

Payment Services 211

Payment Services Merchant Services Shipping Costs Payments 211

Teamwork Retail

JULY 8, 2020

This flexibility is valuable, especially when it is impossible to sell to customers in a store physically. But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Do the customers purchase on mobile devices? Smartphone Shopping.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Retail TouchPoints

AUGUST 14, 2023

Beginning in 2024, customers in all Starbucks stores across the U.S. and Canada will be able to use their personal cups whichever way they order, including in a café, at a drive-thru or via mobile order.

Payment Services 179

Payment Services Operations Mobile Customer 179

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

AUGUST 17, 2021

Third-party logistics, or 3PL, is a term used to refer to one of the most popular and cost-effective ecommerce fulfillment methods. Keep reading to guide your search on the top 3PL fulfillment companies for ecommerce. Shopify Fulfillment : A top-notch 3PL if you're using Shopify or plan on migrating your website.

Shipping Costs 104

Shipping Costs Fulfillment Merchant Services Payment Services 104

OrderDynamics

SEPTEMBER 13, 2018

You know, omni-channel order management, POS systems, and other supply chain tech topics. Orchestrate orders for fulfillment. Read More: What Exactly is Omnichannel Fulfillment? But customer expectations are continually rising. As a result, keeping customer service satisfaction high is a tough metric to hit.

Channel 50

Channel Management Fulfillment Shipping Costs 50

Ecommerce Platforms

AUGUST 12, 2019

For instance, you need to make some sort of due diligence to determine if the POS can help you out with staff management. This particular version is substantially an iPad POS solution suitably built for restaurant transactions. Unlike other POS systems which are far wide of the mark, it sorts the hoteliers in a befitting manner.

lightspeed 123

lightspeed POS Payment Services Merchant Services 123

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. While we don’t know what the long-term outcome of the crisis is ultimately going to be, we wanted to make our shopping experience as easy as possible. Riley: We have seen a massive increase in online sales, up 5X.

Shipping Costs 190

Shipping Costs Fulfillment Subscription Events 190