Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 288

Technology Consumer Mobile Operations 288

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Augmented reality (AR) and virtual reality (VR) powered by 5G can delight and wow customers. 5G is critical for these technologies to deliver the wow factor.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. they see everything, cross channel.”.

Payment Services 278

Payment Services Small Business Retail Shopify Gifts 278

Retail TouchPoints

NOVEMBER 1, 2023

Fraudsters use the same advanced technologies — but with malicious intent. While a much-needed update, it will introduce higher workloads, newer technology, possible process delays and frustration with more stringent submission requirements. Customer service: Encourage all customers to resolve any complaints with customer service.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

RetailMinded

MARCH 10, 2022

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The Value of Modern POS. The post WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

POS 98

POS eCommerce Payment Services Fulfillment 98

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 200

Payment Services Payments Retail Social Media 200

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment.

Payment Services 242

Payment Services Technology Retail Point of Sale 242

Retail TouchPoints

JANUARY 26, 2022

RTP: What roles do you see for technology in the malls of the future? Barhay: Reimagining the physical mall means integrating seamlessly with a digital experience, to attract [both] great retailers and high-value customers for experiences that can’t be matched online.

Outdoor 328

Outdoor Events Technology Customer Experience 328

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Many marketers are looking to add significantly to their technology stack and their ability to manage and analyze data.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

JULY 8, 2020

Even though it had put itself on the block, Brooks Brothers has been investing in modern technologies that would allow it to move forward in the 21 st century. From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

POS 191

POS Fulfillment Mobile Apparel 191

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 98

POS Payment Services Payments Omnichannel 98

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. We put the customers at the center and really get to know them. Store Associates Gain Access To Up-To-Date Data.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group ran into many issues when it came to accurately tracking inventory and processing and fulfilling orders. Prior to enlisting our team's help, Perform Group used outdated technology, managed their own servers in Magento, and needed a better platform to run their eCommerce solution on.

B2B 221

B2B Operations BigCommerce eCommerce 221

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The POS Becomes a Customer Engagement Hub Retailers are taking advantage of the fact that everyone (except browsers and shoplifters) must interact with a POS system at some point during their shopper journey.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group ran into many issues when it came to accurately tracking inventory and processing and fulfilling orders. Prior to enlisting our team's help, Perform Group used outdated technology, managed their own servers in Magento, and needed a better platform to run their eCommerce solution on.

BigCommerce 210

BigCommerce B2B Operations Magazine 210

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. These breakthrough technologies have the potential to reshape both consumer and business transactions. 17 from 1:20 to 2:10 p.m.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. Without technology like this, store employees only get access to what’s between their four walls: the people they work with and what the manager tells them,” Kramer noted.

Operations 277

Operations Improvements Technology Management 277

Wiser

DECEMBER 30, 2019

This is known as last-mile delivery, or the final part of the eCommerce experience when orders are delivered to waiting customers. Brands and retailers who do it right are in a great position to make money: fast fulfillment, great service, and happy shoppers. Smart Tracking Technology. What is Last-Mile Delivery?

Payment Services 113

Payment Services Shipping Costs Fulfillment Technology 113

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well.

Omnichannel 232

Omnichannel Payment Services Specialty Retailers Customer Loyalty 232

RTP blog

MAY 12, 2017

Retail technology, however, has completely changed the journey. With technologies like mobile payments, chatbots and apps, retailers and brands alike are able to reach consumers directly, whether it’s through point-of-sale systems or transactional programs on social media, like Instagram’s ‘Shop Now’ button.

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

Kibo

SEPTEMBER 6, 2022

Headless commerce has set the world of eCommerce alight in recent years, with the ability to separate the delivery of content from the processing of payments and other commerce services–providing marketing, technology, and eCommerce leaders with the flexibility they need to deliver innovative digital experiences. Headless commerce.

Payment Services 71

Payment Services eCommerce B2C Technology 71

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Point-of-sale (POS) data from owned retail stores. Step Two: Plan for Your Future State.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

POS 104

POS lightspeed Shopify Payment Services 104

iVend

SEPTEMBER 23, 2020

We have been completely inspired by the way the B2B technology industry responded to COVID-19. We recognise that grocery and pharmacy retailers in particular were on the front lines and would need to pivot their business models to keep up with the expanded sales volume. This pandemic isn’t just a test of fortitude.

Retail 97

Retail B2B Fulfillment Point of Sale 97

Retail TouchPoints

JULY 14, 2020

We also know we have to work with Google and Facebook, and we’re implementing more technologically advanced email and SMS campaigns. Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. and Singapore.

Shipping Costs 207

Shipping Costs Fulfillment Subscription Events 207

Retail TouchPoints

MAY 4, 2021

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). If an order gets to the wrong place, the likelihood that we fail to fulfill goes up dramatically,” said Powell. Matt Powell.

POS 269

POS Small Business Retail Shipping Costs Drop Ship 269

Teamwork Retail

MAY 27, 2020

Omnichannel is a challenging prospect for most retailers, with existing legacy systems and complex order management workflows to fulfill orders across channels. Retailers can not afford to slip in their connections with customers. At every point of purchase, customers require flexibility and ease of use/fulfillment.

Payment Services 48

Payment Services Omnichannel Fulfillment Webinar 48

Korona

MARCH 23, 2022

Retail Technology Trends. Move away from distribution center fulfillment models and ship directly from your stores. Your POS data can help you forecast what types of purchasing patterns will emerge within particular time frames and at what locations to fulfill orders for your customers. Retail Technology Trends.

Payment Services 52

Payment Services POS Retail Social Media 52

PFS

FEBRUARY 12, 2018

As described by the Reverse Logistics Association (yes, it’s a big deal), “reverse logistics” refers to all activity associated with a product or service after the point of sale, with the ultimate goal of optimizing aftermarket activities to save money and take less of an environmental toll. Smooth omni-channel. CHAT WITH US.

Shipping Costs 74

Shipping Costs Fulfillment Supplies Shipping 74

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. I told our sales team that they can’t think about revenue right now, because retailers are going to need all the help that they can get.

Management 194

Management Definition Technology Customer Experience 194

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 200

Retail Operations Travel Leisure 200

lateshipment

OCTOBER 20, 2021

As we made good money and were thinking of early retirement, my sister and her husband happened to vacation in Vietnam, and encountered the ratchet technology belt; a system popular in Asia, and wanted to introduce it here in the US. Using Lateshipment.com has given us a great deal of confidence in engaging with our customers.

eCommerce 130

eCommerce Payment Services Mobile Operations 130

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. QFC Pilots Apple Pay, Google Pay And Other Touchless Payments.

Shipping Costs 289

Shipping Costs Shipping Merchant Services eCommerce 289

iVend

SEPTEMBER 23, 2020

We have been completely inspired by the way the B2B technology industry responded to COVID-19. We recognise that grocery and pharmacy retailers in particular were on the front lines and would need to pivot their business models to keep up with the expanded sales volume. This pandemic isn’t just a test of fortitude.

Retail 52

Retail B2B Fulfillment Point of Sale 52

Retail TouchPoints

FEBRUARY 10, 2022

She has developed a new technology-driven retail format , increased penetration of the company’s proprietary brands, expanded the business into Asia and launched the company’s first-ever franchising model. That’s our goal. Studio Lambert ©2021 CBS Broadcasting, Inc.

Beauty and Health 321

Beauty and Health POS Mobile Management 321