Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 Our marketing and social media presence will drive new customers to our store, but the experience in the physical store brings them back. ”. billion globally by 2026.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

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Retail Gifts Recommendation Consumer 326

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Embrace Omnichannel Marketing.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

365 Retail

DECEMBER 12, 2023

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. On top of that, customers are demanding greater privacy and control of their data. The old ways are changing. Third-party cookies are being phased out by major browsers and privacy regulations are in full force.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. The retail industry is dynamic.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

JUNE 25, 2021

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

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Customer Retail Customer Experience Technology 138

Retail TouchPoints

FEBRUARY 22, 2021

You can’t check out a news site or industry publication without seeing articles about how COVID-19 has disrupted countless industries, including retail. This and other applications of digital technology being used in-person can fill in gaps and elevate the entire customer experience.

Retail 270

Retail Customer Experience Article Technology 270

Retail TouchPoints

DECEMBER 21, 2023

After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands.

Payments 278

Payments Retail Shipping Costs Social Media 278

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 190

Payment Services Payments Retail Social Media 190

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 288

Technology Consumer Mobile Operations 288

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

MARCH 15, 2023

These executives represent organizations across different industries, from retail to hospitality, restaurants, travel, manufacturing and healthcare. The majority ( 74% ) of decision-makers across industries believe that turnover is accelerating because frontline workers are rejecting work conditions that went unchallenged previously.

Operations 277

Operations Improvements Technology Management 277

Retail TouchPoints

NOVEMBER 11, 2021

Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Retail industry veterans and experts from CoinFund, Arianee and RSM US reveal how to navigate these uncharted waters, Nov. 17 from 12 to 12:30 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 341

Merchant Services Cryptocurrencies Payments Payment Services 341

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete. Table of Contents.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Marketers are really at the forefront of this transformation ,” Schwartz said.

Webinar 289

Webinar Consumer Payments Marketing 289

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

iVend

APRIL 14, 2021

It’s hard to think of an industry that has more rapidly (or dramatically) changing requirements than retail. For example, the use of mobile point of sale to enable checkout from anywhere in the store – decreasing checkout lines, enhancing safety, providing upsell opportunity and a more personalised shopping experience.

Retail 98

Retail Point of Sale Technology Operations 98

RTP blog

MAY 12, 2017

The omnichannel consumer is tech-savvy and looking for unique shopping experiences. With technologies like mobile payments, chatbots and apps, retailers and brands alike are able to reach consumers directly, whether it’s through point-of-sale systems or transactional programs on social media, like Instagram’s ‘Shop Now’ button.

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

365 Retail

MARCH 7, 2022

They will also share best practice on how they balance traditional with digital product experiences while maintaining brand consistency as they embrace omnichannel selling, and how they share brand values through rich product experiences. For more information: [link].

eCommerce 52

eCommerce Workshop Omnichannel Events 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

SEPTEMBER 23, 2020

We have been completely inspired by the way the B2B technology industry responded to COVID-19. We recognise that grocery and pharmacy retailers in particular were on the front lines and would need to pivot their business models to keep up with the expanded sales volume. This pandemic isn’t just a test of fortitude.

Retail 98

Retail B2B Fulfillment Point of Sale 98

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

Outdoor 328

Outdoor Events Technology Customer Experience 328

Retail TouchPoints

JUNE 1, 2022

Peter Cloutier is Commercial Strategy Lead at ChaseDesign , helping clients translate how and why people buy into more profitable retail experiences. He is a frequent speaker at industry evens like Groceryshop, Retail Innovation Week and the CMA, and his thought leadership is published across leading industry journals.

Retail 299

Retail Games Magazine Demo 299

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Korona

JUNE 8, 2022

The retail industry is a competitive industry, and one often based on volume. So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. How has technology changed the retail industry?

Technology 52

Technology Payment Services Payments Retail 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

SEPTEMBER 23, 2020

We have been completely inspired by the way the B2B technology industry responded to COVID-19. We moved quickly to let our customers and the broader retail community know that we are here to help. “We Our SaaS solutions empower retailers to provide exceptional customer experiences throughout the entire shopper journey.

Retail 52

Retail B2B Fulfillment Point of Sale 52

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 298

POS Omnichannel Webinar Point of Sale 298

Korona

JANUARY 5, 2023

eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Whether this means following up on abandoned shopping carts , or cross-selling related products , checkout optimization should both improve your customer experience and increase your sales. .

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 274

Payment Services Omnichannel POS Mobile 274

Retail TouchPoints

JULY 14, 2020

I moved into financial and transportation industries with the venture fund, then I wound down the fund and went sailing for five years. Riley: In college I started an event-based marketing company, then moved to a venture fund focused on technology. But I wanted to be able to have a product that epitomizes my values.

Shipping Costs 198

Shipping Costs Fulfillment Subscription Events 198

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. So follow along this retail journey to emerge with omnichannel mastery!

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41