Retail TouchPoints

NOVEMBER 3, 2021

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

Payment Services 337

Payment Services Shipping Costs Electronics Fulfillment 337

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 233

Sporting Goods Payment Services Retail Supplies 233

RTP blog

APRIL 27, 2018

For example, customers want the convenience of buying a mobile device online and then being able to pick it up at a local store. Technology enables these omnichannel experiences and differentiates innovative retailers with the status quo. It’s no longer viable to buy and complete transactions exclusively online or in-store.

Omnichannel 150

Omnichannel Retail Toys Technology 150

365 Retail

AUGUST 4, 2022

From Buy Now Pay Later instalment loans and collaborative technologies to mobile payments and 5G technology, these automated, contactless, AI-driven options are changing the face of businesses across the globe. . Tap -to-Mobile Contactless Card Machines. Contactless card machines are becoming the new normal.

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Beauty and Health 298

Beauty and Health POS Mobile Management 298

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

Kibo

MAY 17, 2021

To develop a winning marketing strategy, CMOs extract meaningful data points from every customer touchpoint, including mobile and social media. However, they are challenged with cutting through the data noise to find what makes their customers tick. The transformative power of big data can help them achieve this.

Social Media 62

Social Media Mobile POS Point of Sale 62

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Kissmetrics

JANUARY 6, 2021

Secondly, retail media benefits shoppers by offering a better customer experience (CX). The best part of first-party data is that it’s collected right at the point of sale, giving you better insight into buyer behavior. When the pandemic hit, these websites and apps became instrumental in generating sales for retailers.

Retail 362

Retail eCommerce Banking Customer Data 362

Algopix

JANUARY 9, 2021

How Does Customer Segmentation in Retail Work? Customer segmentation in retail often involves using point-of-sale systems to gather this information and divide customers into groups. Some customers just walk in and look through the store. This information helps you build your onboarding strategy.

Retail 78

Retail Social Media Information Point of Sale 78

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

Sailthru

NOVEMBER 5, 2018

Americans over the age of 50, the low-income population, and — of course — younger generations are now all mobile-enabled. For some organizations, mobile teams operate much like any other channel team. They have their own priorities and goals for app engagement, mobile web, and advertising. Breaking the mold is challenging.

Retail 76

Retail Mobile Omnichannel Channel 76

Retail TouchPoints

MARCH 25, 2021

There’s another benefit to the wealth of first-party data retailers already have at their fingertips — the ability to create the kind of personalized experiences consumers now demand. In a study from Liveclicker and Sailthru, 62% of respondents said it’s important that brands personalize their retail experience online and in-store.

Retail 264

Retail Consumer Social Media POS 264

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Invest in a high-quality mobile point-of-sale system. According to research, more than 1/3 of the customers continue to connect with a brand via a mobile device after entering a store. Use retail technologies to assist such customers in making purchases faster. Fast & Mobile friendly site.

Payment Services 52

Payment Services Retail POS Mobile 52

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Synch Up Your eCommerce And Point Of Sale.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Teamwork Retail

JULY 8, 2020

A well-designed website encourages customers to shop more, more often and is tailored according to their needs.”. Omnichannel is by nature a limitless approach to retail, enabling a wide array of functionality and features to drive improvements in the customer experience. Do the customers purchase on mobile devices?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Developer documents are available online at the site, as are case studies, detailed product descriptions, and downloadable guides on specific topics.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 It’s about improving the customer experience and engaging with your shoppers on a deeper level. For instance, customers now crave a mobile experience for their business dealings.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Korona

SEPTEMBER 7, 2022

According to a study published by Statista , eCommerce retail sales – including digital services – are expected to exceed $1 trillion in the United States by 2022. This figure represents an expected increase of 16% over the previous year when sales were estimated at $919 billion.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Prisync

FEBRUARY 6, 2018

Provide an awesome shopping experience that makes it super simple for your customers to get what they want. According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. What does this tell you?

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41

Retail TouchPoints

OCTOBER 31, 2023

Thieves do not exactly use the POS system, sign up for loyalty cards or freely offer their mobile numbers to get discounts. But internal investigations, third-party studies by loss-prevention experts and deep dives into security footage could provide useful data, including greater clarity into a retailer’s “core shoplifters,” store by store.

Sporting Goods 254

Sporting Goods Vend Customer Experience POS 254

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 273

POS Omnichannel Webinar Point of Sale 273

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 252

POS Payment Services Retail Mobile 252

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. Have you stopped looking for ways to attract new customers? Is the customer experience within your company lacking? EMV and mobile payment integration. Email marketing and CRM features.

Shipping Costs 52

Shipping Costs Payment Services Small Business Retail POS 52

Korona

NOVEMBER 2, 2021

To illustrate, one study showed that the average gross profit margin was under 10% for car and truck manufacturers. Have you stopped looking for ways to attract new customers? Is the customer experience within your company lacking? EMV and mobile payment integration. Email marketing and CRM features.

Shipping Costs 52

Shipping Costs Payment Services Small Business Retail POS 52

Retail TouchPoints

JULY 6, 2021

One Gartner study found that 50% of large enterprises will be investing in major initiatives to improve the manager experience by 2022, and their focus will be on automating the administration of multiple worker-related human capital management tasks. One study found that nearly one-third of U.S. Invest in the right tools.

Management 238

Management Retail Technology Improvements 238

Omnisend

DECEMBER 15, 2023

All they did was use Omnisend’s pre-made abandoned cart automation workflows and email templates to advertise to customers most likely to finish their purchase. Read the full case study here. Mobile advertising This refers to product ads appearing on mobile devices like smartphones and tablets.

Outdoor 145

Outdoor Social Media X-cart Channel 145

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. In 2015 alone, they grew by 36%, according to a recent Javelin study. E-Commerce sales are expected to reach 12.4%

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. million customers between 2020 and 2025. However, users of iOS (Apple’s operating system) can also benefit from Google Pay, although in a more limited capacity via their mobile devices.

Merchant Services 52

Merchant Services Payment Services POS Banking 52

GetElastic

AUGUST 23, 2017

Enterprise Innovation ) It’s a mobile-first economy for ecommerce. Smartphones delivered the majority of mobile transactions in every major global market, led by Japan, South Korea, Southeast Asia and Taiwan. The traditional view of a shopping cart and retail point of sale is becoming obsolete.

eCommerce 113

eCommerce Fashion eCommerce Platforms Point of Sale 113

iVend

JULY 15, 2022

Gartner tells us that ‘ 81% of marketers view customer satisfaction as the main competition area in their industry ’ and PWC backs this up with findings that ‘ 59% of customers will leave a company after several bad experiences, and 17% after one bad customer experience.’.

Technology 97

Technology Payment Services Retail Payments 97

iVend

APRIL 12, 2022

When it comes to profitability, the gains are even more compelling: Bain & Co’s research shows that a 5% increase in customer retention can ramp up profits by anything from 25% to a massive 95%. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it?

Payment Services 98

Payment Services Customer Retail Payments 98

lateshipment

NOVEMBER 13, 2020

After all, the Christmas shopping season entails a variety of big “holiday sales” such as Thanksgiving, Black Friday, Small Business Saturday, and Cyber Monday. According to Statista’s latest study, this five-day period translated to an estimated $28.5 billion in sales during the 2019 holiday season.

Home Furnishings 130

Home Furnishings Beauty and Health eCommerce Shipping Costs 130

Demac Media

MARCH 12, 2018

Akeneo ), Inventory Management Systems/Order Management Systems, Point of Sale Systems, etc. Integrations for merchants, retailers, and brands selling online are critical for accelerating growth, through improved operational efficiencies and an optimized customer experience over multiple touchpoints.

Merchant Services 51

Merchant Services eCommerce Omnichannel eCommerce Platforms 51

BigCommerce

FEBRUARY 27, 2018

When specific case studies were analyzed, researchers found a 10% increase in word-of-mouth (off and online) translated into a sales lifts between 0.2 – 1.5%. Create An Epic Experience First. Trying to get people to refer their friends and family to your business is almost impossible if they had a poor experience.

Social Media 410

Social Media Marketing Payment Services Reference 410