RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

The initial crucial step involves examining current trends and formulating adaptive strategies. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve. Here are the top innovative retail trends to watch in 2024.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Now and then there come new trends that shape the industry for the future. Hybrid (omnichannel) marketing is the future now. You can also focus on the channels where your customers go the most and sell to them there.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

UpSellIt

JANUARY 25, 2023

Marketers have evolved their processes to hyper-personalize experiences for shoppers, but how do you stay ahead of the curve? Top Personalization Trends in 2023 Artificial Intelligence and machine learning are two components that make these new levels of personalization online possible.

Omnichannel 78

Omnichannel Recommendation Information Consumer 78

UpSellIt

JANUARY 25, 2023

Marketers have evolved their processes to hyper-personalize experiences for shoppers, but how do you stay ahead of the curve? Top Personalization Trends in 2023 Artificial Intelligence and machine learning are two components that make these new levels of personalization online possible.

Omnichannel 78

Omnichannel Recommendation Information Consumer 78

GetElastic

SEPTEMBER 15, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

eCommerce 198

eCommerce Order Fulfillment Fulfillment Multi-channel 198

Kibo

JULY 22, 2020

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels, and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. Omnichannel Customer Experience.

Omnichannel 71

Omnichannel Customer Experience Channel Information 71

Fabric

MARCH 19, 2024

To meet their needs, retailers need to adapt quickly and deliver seamless omnichannel experiences. The C2 Accelerator is a must-have for modern retailers The C2 Accelerator offers retailers all the tools and capabilities they need to enhance customer experiences and streamline operations.

X-cart 130

X-cart eCommerce eCommerce Platforms Omnichannel 130

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Smile.io

OCTOBER 14, 2020

However, this is not a short-term trend. Image Source Undoubtedly, the world of e-commerce is full of opportunities, and brick and mortar stores are increasingly moving online to cash on this trend. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level.

Retail 258

Retail Supplies Operations Technology 258

Retail TouchPoints

SEPTEMBER 18, 2023

With respect to optimizing employee efficiencies, generative AI could be used by store associates on handheld devices to think up product recommendations when advising customers, and AI will hopefully be deployed in order to achieve the most ideal sales floor schedules.

Retail 278

Retail Gifts Recommendation Consumer 278

Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Omnichannel retailers are at a distinct advantage because they already have the cross-channel functionalities. Leveraging Mobile Technology .

Omnichannel 189

Omnichannel Shipping Costs Demo Channel 189

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Aside from how the products are displayed comes how the customer discovers them.

eCommerce 248

eCommerce Omnichannel Comparison Shopping Recommendation 248

Omnisend

MARCH 31, 2021

Other omnichannel marketing channels, like push notifications, saw conversion rates leap from 4.86% to 28.1%: The opportunities are there, even in a pandemic. A successful beauty-related ecommerce business hinges on recognizing worthwhile beauty ecommerce trends most likely to drive profit. But that doesn’t mean it’s easy.

eCommerce Marketing 204

eCommerce Marketing Beauty and Health eCommerce Marketing 204

Retail TouchPoints

NOVEMBER 27, 2023

I always say I’m the CEO and Chief Marketing Officer of the business because I love branding and spending time navigating through social networks to see what’s trending and what’s shifting in the industry,” Lisbona said in an interview with Retail TouchPoints. Everyone comes to the table with ideas and backs them with data.

Social Media 246

Social Media Gifts Omnichannel Consumer 246

GetElastic

MARCH 16, 2021

The global pandemic has accelerated long-term customer experience trends with consumers increasingly shifting from physical to digital channels and changing their shopping behaviors: The flight to digital and omnichannel is likely to continue, with an increase in intent to spend online of up to 40%*, even post-pandemic.

Customer Experience 97

Customer Experience Customer Social Media Omnichannel 97

Omnisend

MAY 5, 2021

This upward trend is predicted to continue, making it an exciting time for food ecommerce. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Food Ecommerce Trends. What is Food Ecommerce? Luxury Products. Special Delivery.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Omnisend

MAY 5, 2021

This upward trend is predicted to continue, making it an exciting time for food ecommerce. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Food Ecommerce Trends. What is Food Ecommerce? Luxury Products. Special Delivery.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. In this article, we’re going to check out some of the biggest furniture ecommerce trends for this year.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult. In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

JUNE 6, 2024

RTP ’s editors joined the #RICE24 store tours hosted by intrepid travelers and retail analysts Jack Stratten of Insider Trends and retail consultant Ian Scott. The tours centered on Stratten’s philosophy about finding the right balance between fast and slow retail experiences.

Vend 196

Vend Travel Recommendation Clothing 196

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

CPC Strategy

MARCH 7, 2024

Amazon Amazon Trends & Industry Predictions for Sellers [2024] By Tinuiti Team Mar 07 2024 2023 was yet another huge year for Amazon and the retail media sector as a whole, bringing with it new ad placements, partnerships and measurement capabilities, relaunched platforms, a major IPO and more.

Blog 62

Blog Shipping Costs Omnichannel Apparel 62

Retail TouchPoints

APRIL 6, 2022

Now that restrictions are being lifted and people are excited to visit stores again, shopping center owners and operators have an opportunity to simultaneously transform the shopper experience and maximize revenue. Video analytics and computer vision technology gathers comprehensive data on shopper behavior and on-premise trends.

Omnichannel 263

Omnichannel Events Operations Technology 263

Retail TouchPoints

DECEMBER 15, 2022

This is where an insights-led customer data platform (CDP) comes into play, as it helps businesses accurately understand and assess their customer needs and aspirations and tailor a relevant experience that aligns with their requirements. Factors Driving the Need for Real-Time CDP.

Multi-channel 216

Multi-channel POS Customer Data Mobile 216

Retail TouchPoints

FEBRUARY 7, 2023

Chen noted that the pandemic was a critical force in this shift. “Previously, there has been resistance from luxury brands who were unsure of how to replicate the bespoke experience that consumers expect in-store through online channels,” Chen explained. At Alibaba’s recent 11.11

Payments 277

Payments Omnichannel Payment Services Consumer 277

Retail TouchPoints

FEBRUARY 6, 2024

The store’s assortment of womenswear also has been curated to mirror the neighborhood, with fashionable and trend-driven products as part of a diverse assortment.

Fashion 212

Fashion Accessories Arts Clothing 212

Retail TouchPoints

AUGUST 10, 2023

To boost app downloads and usage rates, brands need to determine which features and capabilities will help them best differentiate the experience from those of their standard ecommerce and mobile commerce sites.

Mobile 224

Mobile Retail Consumer Customer Experience 224

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Invest in Your People .

Customer Loyalty 195

Customer Loyalty Customer Retail Shipping Costs 195

Kibo

JULY 17, 2020

Enter BOPAC (buy online, pickup curbside) a valuable fulfillment option that has allowed thousands of stores to continue serving customers while practicing social distancing. Curbside pickup is not just a niche trend to sustain retailers during the height of the COVID-19 pandemic. Deliver A Better BOPAC Experience. Learn More.

Customer Experience 62

Customer Experience Fulfillment Customer Multichannel 62

Retail TouchPoints

OCTOBER 1, 2022

The trend we’ve seen over the past five or six years is that mainstream companies are increasingly coming into the industry, and they are definitely eyeing it ,” said Chris Walsh, CEO of MJBizDaily in an interview with Retail TouchPoints. We also have an unmatched consumer experience in the store so that folks will select us.”.

Banking 300

Banking Retail Definition Customer Experience 300

Optimizely

AUGUST 9, 2018

After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event. Omnichannel is Still Tough to Achieve. Unfortunately, omnichannel remains a struggle for many B2C brands. Think you’re ready for omnichannel?

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Retail TouchPoints

FEBRUARY 18, 2021

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors.

Retail 276

Retail Beauty and Health Books Omnichannel 276