iVend

JANUARY 17, 2023

At the start of a new year, we naturally look ahead at the trends that the next twelve months will bring. But we’re also seeing exciting technology trends * in the retail industry. See how we’re implementing digital technology in retail stores. Retail technology solutions are the answer. between 2022 and 2030 ++.

Technology 85

Technology Retail Omnichannel Customer Experience 85

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. And we push the limits using high-performing feature engineering technology that can successfully manage Big Data data marts, provide visibility for business intelligence users and guide marketing campaigns.

POS 274

POS Customer Experience Customer Technology 274

Retail TouchPoints

APRIL 25, 2023

This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy.

Technology 277

Technology eCommerce Shipping Costs Games 277

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

ACH 283

ACH Multi-channel Technology Customer Retention 283

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. What is Omnichannel Retailing?

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

APRIL 9, 2021

is one of the most significant retail technology upgrades. technology aids the ability to repopulate these emptied pipelines and supply chains. By taking advantage of item-level RFID technology and its drastic improvement in inventory accuracy for BOPIS 2.0, The transition from BOPIS 1.0 However, BOPIS 2.0

Technology 306

Technology Retail Supplies Sporting Goods 306

Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. This is no longer science fiction. augmented reality) to fully virtual (e.g.

Technology 279

Technology Retail Customer Experience Presentation 279

Retail TouchPoints

SEPTEMBER 20, 2023

Instead of “telling the brand story,” which is a fixation in much of the retail universe, it pulls the client into an experience where the client becomes the brand, or becomes an actor in the living story of the brand. Q New York doesn’t look like a radical experience, though it truly is.

Retail 259

Retail Fashion Presentation Omnichannel 259

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The initial crucial step involves examining current trends and formulating adaptive strategies. Here are the top innovative retail trends to watch in 2024.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. To ensure your brand reaches its peak potential in 2023, be aware of these nine crucial headless commerce trends: 1.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Omnichannel 312

Omnichannel eCommerce POS Operations 312

Retail TouchPoints

JULY 21, 2023

These are words often used to describe ecommerce sites, despite the rapid evolution of digital technology. “There’s nothing special about ecommerce,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. “As Uninspiring. There’s no surprise and delight moment when you go to buy something online.”

Technology 246

Technology eCommerce Outdoor Consumer 246

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. .

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Dynamic Action

DECEMBER 15, 2023

Summary In the evolving retail landscape, developing a strategic omnichannel approach is crucial to remain competitive. 81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail.

Omnichannel 62

Omnichannel Retail Social Media Demo 62

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level.

Retail 289

Retail Supplies Operations Technology 289

Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 278

Technology Shipping Costs Omnichannel Mobile 278

Retail TouchPoints

JUNE 1, 2022

There are 10 Trends unfolding before us right now, very much worth watching. Just Walk Out” technology, first introduced by Amazon Go in 2018, is now being delivered by a variety of tech companies (Zippin, Trigo, Grabango) at retailers as diverse as Tesco, Aldi, Giant Eagle and more. Shoppers are returning to stores, again.

Retail 299

Retail Games Magazine Demo 299

Retail TouchPoints

APRIL 21, 2022

Retail industry professionals know how vital it is for them to stay abreast of the latest consumer and societal trends. When your job is ultimately about pleasing the public with the products you offer, you’d better have a solid grasp of what’s important to customers today — and most of all how their expectations may change in the future.

Retail 278

Retail Workshop Events Consumer 278

Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Retail 257

Retail Article Omnichannel Customer Experience 257

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

Social Media 279

Social Media Omnichannel Apparel Consumer 279

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

The retail industry is continuously evolving and adapting to new technologies and trends. One of the latest developments in this sector is the use of ChatGPT and other innovative technologies such as AI (artificial intelligence), AR (augmented reality), and VR (virtual reality) to create seamless omnichannel shopping experiences.

Customer Experience 98

Customer Experience Retail Customer eCommerce 98

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. We had trends on the horizon, but events over the last few years catapulted them from “nice-to-have” to “necessary” faster than anyone could have imagined. How brands and retailers can provide a truly omnichannel customer experience.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

Omnisend

MARCH 29, 2021

Experiment with some of today’s fashion ecommerce trends. Others aren’t merely trends, but new approaches that will endure. Read on for the biggest fashion ecommerce trends for this year, some of the best fashion ecommerce sites employing them, and a few foundational tips to get you started. Try Omnisend free for 14 days!

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 98

Technology POS Retail Gifts 98

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

365 Retail

NOVEMBER 24, 2022

With this time of year always busy for customer experience (CX) teams, how will companies cope with individuals that are feeling more stretched, more anxious, and perhaps increasingly demanding in search of a bargain? This means putting their needs first and crafting experiences that show they care about and understand their issues.

Technology 105

Technology Channel Customer Experience Social Media 105

iVend

SEPTEMBER 1, 2022

iVend Success Stories iVend’s retail technology enables retailers to build resilience. How can retail technology help retail stores to prepare for recession? Selling what customers want to buy – understanding trends and changes in what consumers want to buy, reviewing product mixes and having the flexibility to adapt.

Technology 94

Technology Retail Payment Services POS 94

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Now and then there come new trends that shape the industry for the future. Hybrid (omnichannel) marketing is the future now. You can also focus on the channels where your customers go the most and sell to them there.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Workshop 327

Workshop Omnichannel Arts Fulfillment 327

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. Here’s a list of the original five trends with additional thoughts on their relevance today.

Payment Services 228

Payment Services eCommerce Small Business Retail Retail 228

Retail TouchPoints

DECEMBER 20, 2023

With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.

Retail 264

Retail Supplies Merchant Services Social Media 264

Smile.io

OCTOBER 14, 2020

However, this is not a short-term trend. Image Source Undoubtedly, the world of e-commerce is full of opportunities, and brick and mortar stores are increasingly moving online to cash on this trend. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

Kibo

JULY 22, 2020

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels, and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. Omnichannel Customer Experience.

Omnichannel 71

Omnichannel Customer Experience Channel Information 71