RTP blog

MARCH 2, 2018

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements. 1 driver in bolstering the customer experience.

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iVend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element.

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Retail TouchPoints

JUNE 23, 2023

The role of clouds and corporate data centers for crunching transactions and providing data insights is clear, and much time has been spent by retail IT teams determining an overall cloud strategy. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important.

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Payment Services POS Operations Technology 276

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Exceptional customer experience.

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iVend

JANUARY 17, 2023

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. See how we’re implementing digital technology in retail stores.

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Technology Retail Omnichannel Customer Experience 95

365 Retail

MARCH 2, 2023

The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? Just What Can Technology Do For Business? Other tech-based initiatives enhance the in-store experience too, such as self-serve checkouts.

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Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

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365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. This innovative method of promotion goes beyond traditional marketing tactics.

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Point of Sale Customer Loyalty Technology Arts 40

Retail TouchPoints

APRIL 20, 2022

Our marketing and social media presence will drive new customers to our store, but the experience in the physical store brings them back. ”. But developing a brick-and-mortar expansion strategy, including finding viable leasing options, can be challenging in a fast-changing, highly regulated space. Photo credit: Cookies.

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Retail TouchPoints

MARCH 2, 2021

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Improving Customer Experience.

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Payment Services Customer Experience Technology Mobile 299

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. All retail processes iVend helps retailers to stay ahead of retail technology trends. Learn about our innovative integrated retail technology platform. Read more So what are the key trends for retail technology in 2024?

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Retail TouchPoints

NOVEMBER 1, 2023

Fraudsters use the same advanced technologies — but with malicious intent. While a much-needed update, it will introduce higher workloads, newer technology, possible process delays and frustration with more stringent submission requirements. In short, an ever-changing industry makes it hard to create effective response strategies.

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Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Once we evaluate its impact post-launch, we will determine how this technology might be utilized on our other campuses.”

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365 Retail

JANUARY 4, 2023

Achieving this is not rocket science – it simply requires smart use of technology that is disarmingly similar to what we all carry about 24 hours a day – our mobile devices! Retailers need to think beyond the realms of what mobile technology can do for their customers and think about what it can do for their people and their processes.

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Retail TouchPoints

SEPTEMBER 18, 2023

While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season. Increased Loyalty Perks Over the last several months, several prominent retailers have reevaluated their loyalty programs and strategies.

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Retail TouchPoints

APRIL 25, 2024

Plus, despite all the vocal naysayers, many consumers actually like the technology. Certainly the heightened sensitivity and hype right now around theft and OCR [organized retail crime] has swayed retailers to some extent in their SCO strategies, but longer term it remains to be seen if that will have a dent on broader adoption.”

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Payment Services Technology Consumer Retail 228

Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As ” The retailer has been using its flagship store in Manhattan’s Chelsea neighborhood as a technology testing ground.

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Customer Experience Technology Improvements Information 246

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience. Start free today See pricing What is a repeat customer? They are also known as recurring clients.

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Retail TouchPoints

JULY 17, 2023

as part of our digital strategy to revolutionize the passenger experience,” said Lee Adams, Global Digital Smart Store Head at Dufry in a statement. already works with more than 500 brands globally, making it easy for retailers to deploy these virtual try-on solutions across their points of sale, pending brand approval.

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RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). The problem, however, is that delivering CX isn’t as straightforward as it seems, and it requires merchants to be continually learning and updating their strategy.

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Customer Experience Customer Mobile Article 150

Retail TouchPoints

FEBRUARY 21, 2023

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. These experience centers can benefit significantly from 5G to wow the customers. Tractor Supply Co.

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Retail TouchPoints

FEBRUARY 22, 2021

As one article puts it, “Customers don’t expect a virtual experience to be like an in-person one — nor do they want it to be” (and vice versa). Instead, focus on offering complementary but discrete shopping experiences that reinforce the brand and make the best use of technology in both mediums. .

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Retail Customer Experience Article Technology 252

RetailMinded

MARCH 16, 2024

It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. These practical steps can transform your retail business from surviving to thriving by leveraging the power of AI search technologies. The result?

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Retail Point of Sale Operations Technology 98

Retail TouchPoints

MARCH 15, 2023

Employee experience (EX) has been a hot topic since the start of the pandemic, but there is still a clear divide between organizations that have invested in a comprehensive strategy and those that have not. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

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365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. Tap -to-Mobile Contactless Card Machines.

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Merchant Services Technology Payment Services Payments 57

Retail TouchPoints

JULY 12, 2023

Brands and retailers frequently partner with design strategy firms and tech integrators to bring new store concepts to life. For Purple’s Senior Director of Retail Environments, Cindy Speters, it means “being honest, almost to the point of pain.” For example, the store experience does not have a traditional point of sale.

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Technology Consumer Omnichannel Point of Sale 238

Retail TouchPoints

JUNE 25, 2021

The pandemic has forced retailers to shift their focus away from maximizing foot traffic within brick-and-mortars to developing and implementing immersive digital experiences both in-store and digitally. This has expedited the growing appetite for retailers to be technology-enabled organizations. Redefining the Customer Experience.

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Customer Retail Customer Experience Technology 133

Retail TouchPoints

OCTOBER 10, 2023

He noted that MDL provides a “seamless one-click handoff,” creating an improved and simplified user experience, and flexibility for retailers to gain customers. To truly prepare for a strong Q4, mobile deep linking needs to be a core part of brands’ mobile commerce strategies.

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Mobile Retail Social Media Payment Services 258

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

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POS Payment Services Payments Omnichannel 105

Algopix

SEPTEMBER 19, 2023

The Role of UPC UPC plays a significant role in product identification and tracking: Point of Sale: UPC barcodes are scanned at the point of sale, making the checkout process faster and more accurate. This benefits both retailers and customers. While UPC and EAN are widely recognized, ASIN is unique to Amazon.

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eCommerce eCommerce Platforms Supplies Point of Sale 96

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

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Payment Services Payments Retail Social Media 185

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We

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POS Customer Payment Services Social Media 147

iVend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. Smart Mirrors can be used to cross sell, upsell accessories and complementary items, and make for a fantastically differentiated customer experience.

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Fashion Clothing Point of Sale Customer Experience 98

Wiser

FEBRUARY 23, 2024

By identifying products with elastic and inelastic demand, businesses can make informed pricing decisions that maximize revenue. Recent advancements in pricing strategies have introduced the ability to differentiate prices based on regional sensitivities.

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Retail TouchPoints

NOVEMBER 11, 2021

On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level. These breakthrough technologies have the potential to reshape both consumer and business transactions.

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Merchant Services Cryptocurrencies Payments Payment Services 325

iVend

MARCH 14, 2023

A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

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POS Point of Sale Mobile Payment Services 97

Retail TouchPoints

JUNE 10, 2022

Looking forward, the company plans to increase its “utilization of emerging technology and data strategies, which includes putting new digital tools in the hands of our field leaders,” he added.

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