Retail TouchPoints

SEPTEMBER 1, 2023

We’re trying to attract more customers who look like our current customers. We’re not trying to move away from our core customer who is middle class working families of all stripes. ” Through surveys with 15,000 consumers across the U.S.

POS 195

POS Merchant Services Supplies Improvements 195

365 Retail

JUNE 2, 2021

Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences. . Fashion brands have the biggest opportunity for online personalisation.

Fashion 90

Fashion Social Media Arts Customer Loyalty 90

Wiser

AUGUST 28, 2023

Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback. Integrating these insights into your retail assortment strategy allows for dynamic adaptation to customer needs and expectations, leading to increased customer loyalty and sales.

Retail 146

Retail Fashion Information Customer Data 146

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Why, you ask? Here’s why.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Optimizely

MARCH 14, 2019

Customer loyalty is everything for ecommerce brands. Getting a buyer to make that second purchase is crucial, as loyal customers are worth up to 10X the value of their first purchase. If you’re not sure what kind of content your customers would enjoy or what would make them want to buy from you again, then just ask them.

eCommerce 210

eCommerce Blog Article Games 210

RTP blog

AUGUST 10, 2018

In this new frontier, it’s imperative for retailers to continuously identify the right methods of communication to connect with existing customers and engage with prospects to drive meaningful interactions and foster customer loyalty. Consumers’ shopping habits are clearly not waning; they’re simply evolving. The LIKEtoKNOW.it

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Kissmetrics

JUNE 7, 2021

Shopping for loved ones can be challenging enough, but trying to find fashionable clothes and shoes for them? Fashion is such a personal experience, so how can you be sure you’re making the right decision? Use this “style guide” approach as a fashion e-commerce merchant to help your shoppers define their own style.

eCommerce 219

eCommerce Marketing Social Media Events 219

Kissmetrics

OCTOBER 29, 2020

Who your customers are: Are you targeting new moms, weekend warriors who are active on the weekends? You should have a basic idea of the customer you’re targeting. Are you focusing your attention on a specific niche, i.e., affluent travelers, price-conscious fashion aficionados?

Marketing 363

Marketing Document Channel Social Media 363

SellBrite

APRIL 15, 2019

If you’ve already surveyed your customers, then you have data insights handy to learn more. 86% of customers like to be surveyed if businesses follow through with the suggestions made or their suggestions make a difference. Based on survey results and customer comments, other discount options include: Free shipping.

Improvements 105

Improvements Marketing Social Media Shipping Costs 105

365 Retail

JULY 13, 2021

Fewer staff expected to serve a more demanding customer. This then becomes a problem of competitiveness and customer loyalty as retailers are unable to provide the experience consumers are seeking. Fashion brand Kooples for instance has improved visual merchandising and promotions compliance from 33 to by 90%.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

BigCommerce

AUGUST 17, 2018

Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. If you’re working in an industry like fashion or design, you’ll need to schedule extra time to taking quality product pictures—especially if your website involves models. Tahnee Elliott , founder and CEO of T.C.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

MARCH 18, 2022

They are well-positioned to boost customer loyalty among their eco-conscious consumers, as well as potentially attract new shoppers. The rate at which NFTs and the metaverse are gaining attention will also help shape conversations surrounding sustainable fashion. In fact, half of the 1,000 U.S.

Apparel 277

Apparel Consumer Retail Fashion 277

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retalon

FEBRUARY 14, 2024

With evidence pointing towards increased customer loyalty and spending triggered by personalized experiences, it’s clear that data insights hold the key to unlocking new levels of engagement and satisfaction among consumers. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. Essentially, presentation is important and you want to be sure to have the labor force to wrap your products in a timely and visually appealing fashion. Timing deliveries.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Smile.io

APRIL 23, 2024

  View this post on Instagram A post shared by HUHA™ Undies (@wearhuha) 🤝 Industry: Fashion & Apparel  Original Ask: 400K for 5% Dragon’s Offer: 400K for 5% royalty Outcome: Accepted deal from Arlene Dickinson 6. Thrift+ Thrift Plus is a seamless secondhand fashion marketplace. 

Shopify 73

Shopify Food and Beverages Beauty and Health Accessories 73

Ecommerce Platforms

SEPTEMBER 16, 2019

More often than not, an online business operates in the same fashion as brick and mortar stores. Do a Small Physical Survey. Doing a survey is as easy as walking in a storefront that owns an online store and asking the requisite questions. ?? Customer Loyalty Program. This alternative is absolutely free.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Email Audience

FEBRUARY 17, 2020

Source: Adobe consumer email survey). As leads see more of your brand over time, it also has a long term effect of brand awareness and possibly a customer loyalty effect as well. Email is the most cost-effective way of communicating with your customers, promoting your product, and reaching your business goals.

Marketing 94

Marketing Channel Information Consumer 94

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. On a larger scale, technology — and increasingly artificial intelligence (AI) — is needed.

Payment Services 148

Payment Services Shipping Costs Sporting Goods Retail 148

Optimizely

DECEMBER 19, 2017

Segment out buyers by their stage in the customer lifecycle and run an analysis, trying to see if there are any consistent patterns in the data that will help you better understand who your loyal customers are and why they buy. Coupons will significantly up conversion rates, as will partnerships with fashion influencers.

Customer 300

Customer eCommerce B2C Fashion 300

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

Omnichannel 97

Omnichannel Retail Channel Customer Retention 97

RetailMinded

FEBRUARY 2, 2023

Consumers are likely excited to swap out their athleisure for more fashionable clothing as they are no longer confined by the pandemic’s restrictions. Retailers must focus on the post-purchase experience to create customer loyalty. This is likely due to the ease of Covid restrictions and increased socialization.

Retail 98

Retail Clothing Online Retail Travel 98

iVend

SEPTEMBER 14, 2021

Not surprisingly, the retail segment most impacted is fashion, but returns hit every online retailer to some extent. A retailer’s returns policy has a significant impact on the customer experience and is a big factor in a whether that customer buys again.

Customer Experience 96

Customer Experience Customer Customer Loyalty eCommerce 96

Retail TouchPoints

DECEMBER 11, 2023

Photo credit: KIKI World “When someone votes, they have the ability to not only cast their vote every single day, but they earn rewards every time they participate ,” Garner noted — a bonus for a first vote and a daily reward for each subsequent vote, which accrue in customers’ accounts and can be converted into exclusive discounts.

Supplies 231

Supplies Consumer Social Media Marketing 231

Ecommerce Platforms

MARCH 15, 2023

Unfortunately, very few brands in the study were meeting customer expectations when it came to offering the right combination of speed and cost savings. In fact, only 1% of fashion and apparel brands achieved their shipping speed goals.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

BigCommerce

MAY 25, 2018

With an astonishing amount of choices available in just about every industry, Amazon and Netflix realize that generating customer loyalty is critical. A/B testing paves the way for that loyalty. Surveys – Directly ask your customers about their shopping experiences. Did they encounter any problems?

eCommerce 338

eCommerce Shipping Costs Improvements Conversion Optimization 338

BigCommerce

DECEMBER 5, 2017

When to ask customers for reviews (and then how to use those!). How to use live chat to increase conversions and customer loyalty. incentives customers to share your brand with their friends through social media as well as encourage customers to post positive reviews in exchange for future discounts or redeemable rewards points.

Customer 381

Customer Live Chat Social Media BigCommerce 381

ROI Revolution

MARCH 2, 2021

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. In fact, 52% of DTC brands have seen surges in demand. 10/7 update. 9/28 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

DECEMBER 2, 2021

Various surveys have been circulating about consumers’ return-to-office preferences, with some polls indicating more hesitancy to return than others. 41% of respondents to an August 2021 survey said that having to return to the office either part-time or full-time would lead them to seek employment elsewhere. trillion by 2025 and $3.3

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. 64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. In fact, 52% of DTC brands have seen surges in demand. 10/7 update. 9/28 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

AUGUST 5, 2021

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

OCTOBER 1, 2020

According to an Adobe consumer survey, 33% of consumers have received online orders later than expected and 30% prefer BOPIS or curbside pickup over delivery. Additionally, of those surveyed, 38% said they would be looking to put more money into savings and an additional 28% said they planned to create stricter budgets in the near future.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

NOVEMBER 4, 2020

64% of shoppers surveyed want mobile and contactless pickup options, with 79% saying contactless store pickup is very important. While over half (54%) of executives surveyed in April expected profits to decrease over the next six months, that number is down to 31% now – the lowest it’s been since the beginning of the pandemic.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JUNE 1, 2021

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148