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The New Retail Frontier: Where Sustainability Meets Customer Loyalty

Retail TouchPoints

All in all, incorporating sustainability into the business plan and ultimately in a loyalty program will be the cornerstone of customer loyalty and will ensure that your program is as successful as it can be to strategically outshine your competition. Tausif Khiani leads Capgemini ’s Hospitality Industry Portfolio.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

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The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits.

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Retail’s Future is Phygital

Retail TouchPoints

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

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Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations for 2023

365 Retail

3) Customers will demand more in return for their loyalty. Shoppers will travel back to physical retail spaces as postage charges rise and retailers such as H&M are set to introduce additional costs. The post Discount disbelief, returns charge debate, and customer loyalty at a premium.

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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

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Nosto Acquires UGC Marketing Platform Stackla

Retail TouchPoints

In addition to retailers, Stackla also serves businesses in the travel and hospitality, education, CPG, food and beverage, automotive and leisure industries. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.