Retail TouchPoints

MAY 23, 2023

Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion. The majority of customers we acquired [during the pandemic] were just buying masks,” Gopinath said. “We We want to double down on that and use it to drive interest for the brand.”

Specialty Retailers 214

Specialty Retailers Consumer Social Media Accessories 214

Smile.io

AUGUST 25, 2023

Through its tiered VIP program, Blume also offers community-driven experimental rewards like access to the brand’s close friends’ Instagram story and a private Facebook group. Program highlight: reward exclusivity Sephora’s Beauty Insider is undoubtedly one of the best ecommerce customer loyalty programs out there.

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

Smile.io

APRIL 14, 2020

Using user-generated content like reviews or social media posts is a great way to build your brand community because both returning and new customers will see that other shoppers were satisfied with their experience and expect a similar experience for themselves. Read the ultimate guide to customer retention.

Social Media 85

Social Media Clothing Subscription B2B 85

Smile.io

APRIL 14, 2020

Using user-generated content like reviews or social media posts is a great way to build your brand community because both returning and new customers will see that other shoppers were satisfied with their experience and expect a similar experience for themselves. Read the ultimate guide to customer retention.

Social Media 85

Social Media Clothing Subscription B2B 85

Korona

MARCH 2, 2023

Retail businesses should sell on Pinterest for several reasons: High conversion rates : Pinterest has higher conversion rates than other social media platforms. According to a report by Hootsuite, the average order value for sales referred by Pinterest is $50, higher than any other social media platform.

POS 52

POS Food and Beverages Retail Beauty and Health 52

Smile.io

FEBRUARY 1, 2023

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Smile.io

SEPTEMBER 2, 2021

Sephora's Keys to VIP Exclusive products Experiential rewards Personalized recommendations DaVinci’s Explorers ClubOne of the best ways to create a group of loyal customers is by creating a lifestyle associated directly with your brand. Sephora’s brand community makes VIB both a lifestyle aid and loyalty solution.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

MAY 15, 2023

This makes impulse buyers particularly prone to shopping in industries that are rapidly changing, such as fashion, beauty, and technology. Woof and Wonder encourages newsletter sign-ups with a discount Woof and Wonder have amassed a strong brand community by offering multiple channels to communicate with their customers.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Smile.io

MARCH 1, 2023

” - Origins Apparel While Origins Apparel isn’t the only for-profit company whose business model revolves around social responsibility, they are one of the few doing everything they can to make their customers aware of the cause they’re supporting.

Customer Retention 96

Customer Retention Customer Apparel Clothing 96

ecomdash

NOVEMBER 26, 2018

Developing an ecommerce marketing strategy for a particular group of people is much easier than marketing to the masses since you know who the customers are, what they like, and where they shop. Studies show that a 5% increase in customer retention leads to a 95% increase in profits. Better ROI.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Lemonstand

NOVEMBER 1, 2018

Your customers are doing the same thing. If they like your products and enjoy interacting with your website or your team, they’re going to recommend you to their friends and family, and even their followers on social media. Most purchases fall into this category, like fashion or electronics. It’s a win-win-win situation.

eCommerce 54

eCommerce Social Media Reference Subscription 54

Kissmetrics

MAY 24, 2018

Instead, rewards programs, brand reputation, and trustworthy online reviews have taken the place of good, old-fashioned word-of-mouth recommendations. Some brands like Wendy’s are even using negative reviews as a chance to make a splash on social media and go viral. Don’t panic. Don’t ignore them. Instead, embrace them.

Games 230

Games Improvements Social Media Customer 230

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. This will help build customer trust and credibility and ultimately increase customer retention and loyalty. The market is expected to grow by 25.5%

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Ecommerce Platforms

NOVEMBER 27, 2018

Either one caters to a slightly different type of user, and those user groups seem to be really enjoying what they're getting. Here's what I mean: That cheapest plan at Shopify gives you a “buy button” that you can place on your existing site or any other website, and on social media as well. customer accounts.

BigCommerce 192

BigCommerce Shopify Live Chat Shipping Costs 192

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention. YoY growth.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Kissmetrics

APRIL 13, 2018

Out of all of the different facets of digital marketing, social media tends to change with the most immediate and drastic results. All marketers know that social media engagement is important. And the more they trust you, the more likely they are to become loyal customers. Lake Norman Surf Co.

Social Media 241

Social Media Clothing Travel Jewelry 241

Ecommerce Platforms

MAY 6, 2019

It does its magic in an outside-the-box fashion by motivating site visitors. When buyers realize they're not alone, and indeed a large group of previous buyers are very happy with the same product, a bond is formed. On top of all that creative business generation and customer retention, Yotpo has built a high grade analytics suite.

eCommerce 137

eCommerce eCommerce Platforms SEO Small Business Retail 137

ROI Revolution

MARCH 2, 2021

Social media advertising stats + trends in the face of COVID-19. Around half of adults were using social media more at the beginning of the pandemic , with strong increases in engagement across Facebook, Instagram, and Snapchat. One of the biggest shocks to the world of social media last year was the growth of TikTok.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. March 11 update. February 25 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

NOVEMBER 4, 2020

Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated. However, the number of social media users has grown a modest 3.3% Claim your spot! 11/4 update. 9/9 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

APRIL 8, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. March 11 update. February 25 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

OCTOBER 1, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/9 update. 7/29 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

FEBRUARY 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

JULY 2, 2020

Social media advertising and COVID-19. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. adults have been using social media more. adults expect to continue spending more time on social media post-pandemic (compared to 17% of adults worldwide).

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

SEPTEMBER 9, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/9 update. 7/29 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. Social media advertising and COVID-19. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. adults have been using social media more.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

JUNE 2, 2020

The ecommerce giant’s robotics group is also working to make face shields for frontline workers, roving bots that emit disinfecting UV light, and sorting machines that cut down on human contact. The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. Dive deeper here! 5/19 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122