Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be!

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Kissmetrics

DECEMBER 8, 2020

Or they want to watch full videos to explore all the features before pulling the trigger. Finally, when users see your mobile ads on social media, they are often hearing about your business for the first time. The most effective social media ads raise awareness for your brand. What is Mobile Engagement?

Mobile 363

Mobile Social Media Article Payment Services 363

Omnisend

DECEMBER 5, 2023

Image via Shopify In the same vein, promote reviews across your blog, social media, and email newsletters. Customize your product descriptions How you describe your products counts. Get visual: Include high-quality custom images, infographics, videos, or GIFs. Reviews significantly sway purchase decisions.

Marketing 78

Marketing Social Media SEO Customer Retention 78

Retail TouchPoints

DECEMBER 20, 2021

Retail TouchPoints (RTP): What role does social media play in Nu Skin’s growth marketing toolkit? The entire journey, from product discovery through to purchasing, relies on word-of-mouth recommendations, so social media is a powerful tool for amplifying the reach of our hundreds of thousands of affiliates around the world.

Social Media 221

Social Media Customer Retention Technology B2C 221

lateshipment

JULY 31, 2023

Customer Retention: Keeping tabs on all the retention strategies of your customer users, you can outbid them on the bottom-of-the-funnel marketing too. Remember that retaining customers would always cost less than acquiring new customers. Play Video 2. Play Video 3. Play Video 4.

eCommerce 130

eCommerce eCommerce Marketing Marketing Social Media 130

Groove

FEBRUARY 2, 2022

Implementation of customer acquisition strategies costs businesses a lot of time and money. This is due to the fact that acquisition efforts require consistent outreach to potential customers through various outlets such as social media, content, email, paid advertising and more. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

lateshipment

OCTOBER 2, 2023

And providing a voice to the customer can go a long way. Customer retention activities Customer retention activities could be a number of activities with which you can stay in constant touch with your customers and build a relationship with them. Brands can leverage personalization to achieve this.

Marketing 130

Marketing Customer Retention Channel Social Media 130

Wiser

NOVEMBER 1, 2023

Retargeting Ads: Through these, you can remind customers of your products or services when they visit other websites or social media platforms. It not only enhances brand visibility but also keeps your business at the forefront of the customer’s mind.

Customer 146

Customer Customer Retention Shopping Carts Conversion Optimization 146

Retail TouchPoints

JULY 10, 2023

New state-of-the-art generative AI models for text, images, high-fidelity videos and 3D assets can be trained and fine-tuned with retailers’ proprietary data, representing their specific brand and tone and with appropriate guardrails to do domain-specific tasks. Another use case for AI models is to determine customer sentiment.

Merchant Services 261

Merchant Services Shipping Costs Retail Social Media 261

Retail TouchPoints

JULY 15, 2022

Now, however, with disposable incomes squeezed and purchases becoming more considered than ever before, it’s important for larger brands to learn from the agility and mindset of microbrands to improve customer retention and success in an increasingly competitive retail landscape.

Small Business Retail 226

Small Business Retail Social Media Retail Leisure 226

BigCommerce

APRIL 18, 2018

This is where you should be tracking and analyzing metrics related to inbound traffic to your store, email, and social media engagement. According to Bain & Company , a 5% increase in customer retention rate will result in a 25% to 95% increase in profits. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Omnisend

DECEMBER 15, 2020

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

lateshipment

NOVEMBER 8, 2023

Website design Your website or your social media may be the first thing that a customer sees which sets a definitive image in the customer’s mind. You can add videos saying what your brand does and how the product that is being shipped to the customer can be used.

eCommerce 130

eCommerce Social Media Gifts Definition 130

Smile.io

MARCH 8, 2024

Live commerce and its growing popularity The growth of ecommerce meant that conditions were perfect for live commerce, which combines live video with the ability to buy the products you are viewing instantly. Online shopping and social media use are on the rise source: Backlink.io billion in 2023. billion visitors in 2022.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Smile.io

APRIL 7, 2020

Video is a powerful medium, and the demand for video content is increasing. On social media, for example, Facebook gets as many as 8 billion video views per day. But how does video influence eCommerce? Research shows that people turn to video when making purchases. Understanding the video opportunity.

Customer Experience 69

Customer Experience Customer eCommerce Customer Loyalty 69

ROI Revolution

MAY 6, 2021

After all, a 2017 Harvard Business Review study found that customers who use multiple channels rather than a single channel spent an average of 4% more when shopping in-store and 10% more when shopping online. Social media filters to test out how products like hair dye will look on them. Making Social Media Even More Shoppable.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Kissmetrics

MARCH 16, 2021

Great customer service starts with an in-depth knowledge of your customers’ wants and needs. To deliver a truly exciting experience that will improve your customer retention , you need to anticipate customer questions and include that information in your tourist ads. Use Images and Video.

Travel 257

Travel Magazine Customer Retention Customer 257

Omnisend

MARCH 21, 2021

It’s a great way to ensure customer retention and keep your eCommerce store top of mind. Social media marketing. Very few companies founded in the 21st century exist without an active social media presence. This includes anything from blogs to webinars to videos, and everything in between.

Marketing 142

Marketing Social Media PPC Customer Retention 142

Smile.io

MAY 23, 2023

” View this post on Instagram A post shared by Viking Waffles® (@viking.waffles) Viking Waffles’ social media is flooded with user-generated content from lifestyle influencers, fitness enthusiasts, and busy moms to name a few.

Beauty and Health 70

Beauty and Health Social Media Customer Retention eCommerce 70

lateshipment

APRIL 6, 2023

Repeat customers are receptive to more: They’re eager to test out new goods and services from a company they already know and respect. Companies may design a seamless and “omni-awesome” client journey by swiping right on a variety of touchpoints, including calls, emails, social media, text messages, mobile apps, and more.

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

Kissmetrics

APRIL 13, 2018

Out of all of the different facets of digital marketing, social media tends to change with the most immediate and drastic results. All marketers know that social media engagement is important. And the more they trust you, the more likely they are to become loyal customers. Lake Norman Surf Co. Lake Norman Surf Co.

Social Media 241

Social Media Clothing Travel Jewelry 241

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Kissmetrics

JULY 31, 2021

At this early stage, use visually engaging content such as videos, short blog posts, and social media posts to introduce your company and emphasize your brand story. Consider what you can learn from their landing pages, social media channels, and blogs. How are they reeling in potential customers?

Download 361

Download Social Media Subscription Customer 361

Retail TouchPoints

FEBRUARY 7, 2024

Take Roblox for example, a popular video game with a player base that’s 75% under the age of 18. Focus on customer retention. It is an ideal platform to test out brand activations, and several brands recently have.

Retail 227

Retail Games Clothing Customer Retention 227

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Groove

SEPTEMBER 5, 2023

The Same Look Everywhere: From Website to Social Media Now let's think of McDonald's. Whether you're driving past a billboard, browsing their website, or scrolling through social media, the visual branding remains consistent. It's not just about colors or logos; it's about maintaining the brand's essence.

eCommerce 195

eCommerce Social Media Arts Consumer Electronics 195

Smile.io

APRIL 6, 2023

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. What is Customer Retention, and Why is it Important?

Customer 97

Customer Customer Retention Blog eCommerce 97

lateshipment

OCTOBER 30, 2023

To help you provide a great post-purchase experience and reap its benefits, we have developed a playbook covering everything you need to know about creating an e-commerce post-purchase strategy that will improve the customer experience and boost customer retention this Holiday Season and beyond.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Omnisend

MAY 14, 2021

Blog Posts and Videos. It comes in many forms; blog posts and video content are among the most popular. Always craft content according to the needs of your target customers. Videos can work extremely well in moving your content marketing strategy to the next level. Social Media Ads. With more than 4.2

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted. Personalization in the data mining age.

Consumer 94

Consumer Retail Social Media Payment Services 94

ROI Revolution

OCTOBER 7, 2019

On their own, YouTube and remarketing can be extremely powerful tools for customer retention and profitable brand growth. That combined with its status as the second most popular social media platform (with 1.9 To go even deeper, you can also create remarketing lists based on the videos your contacts have watched.

Social Media 87

Social Media Customer Retention Presentation Other 87

GetElastic

APRIL 28, 2022

Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. million followers with a content mix of customer reviews, product promotions, and influencer partnerships to draw in more customers. Their instagram page consists of 2.6 billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Check social media network notifications and post a new update to your social media networks twice a day. Schedule social media.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Retail TouchPoints

MAY 8, 2024

Common culprits include large-sized images or videos, too many elements on a page that strain HTTP requests, or a missing Content Delivery Network (CDN) that is designed to boost speed. Diamond brand De Beers (also a Contentsquare customer) took a close look at overall website design and its impact on performance.

Merchant Services 225

Merchant Services eCommerce Channel Mobile 225

Smile.io

OCTOBER 25, 2023

Launch your loyalty program in minutes LAUNCH A BRANDED LOYALTY PROGRAM FOR YOUR ECOMMERCE BRAND Get Started How to set up a loyalty program Through a Smile loyalty program , you can offer rewards, discounts, or other incentives as a way to acquire, engage, and most importantly retain customers. Engaging with your store on social media.

Shopify 72

Shopify Social Media Blog eCommerce 72

Kissmetrics

APRIL 28, 2021

Humanizing your brand can give you a competitive edge and improve customer retention. It shows you’re taking a customer-centric approach, and you understand your buyers. However, humanizing your brand also builds customer trust, which is vital these days. Then there’s customer retention. Use Social Media.

PPC 195

PPC Customer Retention Social Media Recommendation 195