GetElastic

SEPTEMBER 15, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

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B2B eCommerce Customer SEO 146

Retail TouchPoints

MARCH 19, 2024

The retailer also is positioning itself as a seasonal décor destination, promising 60% newness in home and holiday décor seasonally as a strategy to boost customer retention.

Customer Retention 216

Customer Retention Multichannel Arts Consumer 216

365 Retail

MARCH 15, 2024

What are the latest trends in the current retail market? In the next section, we will talk about the latest trend in the retail design section. Latest Trends In The Retail Design Industry The retail industry is always changing as new innovations and technologies seek to change the outcome of the business.

Retail 52

Retail Customer Retention Social Media Technology 52

FastSpring

AUGUST 13, 2020

That’s why we created this helpful infographic that visually outlines all of the major software ecommerce trends shaping 2020, and included best practices, actionable tips, and opportunities that digital businesses can use to make this year their best year yet! Decreased B2B spending. Shrinking employee headcounts. Dropping ad costs.

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eCommerce Customer Retention Demo B2B 106

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult. In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Ecommerce Guru

NOVEMBER 24, 2022

Ecommerce Trends- a never-ending struggle to get leads whether you’ve been operating an online store for months or years. The average cart turnover rate is over 80%, which includes both new and returning customers. The average cart turnover rate is over 80%, which includes both new and returning customers.

eCommerce 52

eCommerce Customer Retention Operations Consumer 52

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Now and then there come new trends that shape the industry for the future. You can also focus on the channels where your customers go the most and sell to them there. The pre-COVID trend of same-day delivery is done!

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

JANUARY 29, 2024

Finding Partners to Tackle Fulfillment Complexities These developments are part of a larger trend of outsourcing fulfillment’s last mile, traditionally the most expensive leg of the product’s journey, to partners that specialize in mastering its complexities.

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Fulfillment Shipping Costs Omnichannel Retail 262

Retail TouchPoints

APRIL 1, 2024

Gone are the days of merely transactional interactions — customers now crave meaningful connections and personalized conversations, and providing these will set your brand apart. This focus on CX isn’t just a passing trend but rather a fundamental shift in consumer behavior.

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Retail Customer Experience Customer Retention Technology 286

AcquireConvert

AUGUST 2, 2020

As one Shopify blog post points out , a small change in customer retention can significantly boost a store’s revenue. The example shows two stores that have 100 customers purchasing a $10 item every month. So, what can you do to keep customers around? Strategy #1: Focus on making your customers happy.

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Customer Retention Shopify Customer eCommerce 36

Retail TouchPoints

NOVEMBER 18, 2020

But the first step, before marketers consider how they’ll maintain this customer loyalty, is to examine the latest consumer data in order to understand key shifts in their customers’ behavior. By examining this type of data, retailers have a new opportunity to uncover emerging shopping trends and consumer behavior patterns.

Customer Retention 239

Customer Retention Information Customer Loyalty Mobile 239

Omnisend

APRIL 27, 2021

In fact, marketers can learn a lot from the revolutionary fashion ecommerce trends driving a booming $2.5 If you want to get on top of the footwear ecommerce world, you need to know the top trends. Let’s take a closer look at these: The Top 4 Footwear Ecommerce Trends. trillion industry. Omnichannel Fashion Ecommerce.

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eCommerce Fashion Apparel Shopify 78

Retail TouchPoints

APRIL 12, 2023

The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

Retail 239

Retail Shipping Costs Supplies Customer Retention 239

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. In this article, we’re going to check out some of the biggest furniture ecommerce trends for this year.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

MAY 18, 2021

Here, we examine the newest CBD eCommerce trends retailers should learn before selling in the coming years. The Top CBD Ecommerce Trends. With that, they can create great personalized experiences based on the customer’s own behaviors, and not rely only on bulk email blasts that have the same messages for everyone at the same time.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Where else are my customers shopping? How can I adjust my strategy to compete?

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Multi-channel Payment Services Consumer Automotive 236

lateshipment

FEBRUARY 6, 2024

Profitability: By subtracting Customer Acquisition Costs (CAC) from CLV, a business can determine the profitability of acquiring and retaining customers (a metric known as adjusted CLV or CLV to CAC ratio). What matters is that customers have a low tolerance for delivery issues and will shift to a competitor after one poor experience.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

JUNE 29, 2021

As retailers collect more data on customer behavior and uncover new patterns and trends, they can use their insights to optimize other store operations — even if those other stores aren’t AI-enabled. In 2021, retailers will utilize the data they’ve gathered over the past year to focus on customer retention and fostering brand loyalty.

Payment Services 225

Payment Services Retail Customer Retention Payments 225

Retail TouchPoints

MARCH 25, 2024

About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail. The RICE team recently interviewed Primm to learn more about her work.

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Retail Article Omnichannel Customer Experience 207

Retail TouchPoints

JANUARY 3, 2024

Understanding why and how customers make returns is key to tailoring processes that not only meet consumer expectations but also ensure business profitability. From here, retailers can identify trends that lead to repeat purchases and higher satisfaction, powering return processes that are both efficient and aligned with customer preferences.

Retail 260

Retail Shipping Costs Improvements Customer Experience 260

Retail TouchPoints

SEPTEMBER 21, 2023

While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. Underlying these experiences is the invisible hand of artificial intelligence, steering our post-purchase journey.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Kissmetrics

FEBRUARY 22, 2021

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Ongoing Services Improves Client Retention.

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Customer Retention Document Improvements Information 279

Optimizely

DECEMBER 20, 2018

Customers trust fashion marketplace Need Supply to curate the latest styles for them because their editorials read just like the kind of articles you’d get in high fashion magazines like Vogue. They recognize that some customers may only want to read their editorials, while others will be interested in buying specific products.

Online Retail 259

Online Retail Marketing Retail Fashion 259

lateshipment

NOVEMBER 26, 2023

Introduction Holiday shoppers don’t just mean the “ I’m planning to spend (more than I usually do during the other months) for my holiday season needs by capitalizing on seasonal trends, special deals, and promotions ” type. Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Omniconvert

JULY 2, 2020

mCommerce is becoming an unstoppable trend appeared first on ECOMMERCE GROWTH Blog. Buying or selling goods and services via mobile devices (mobile phones, tablets), better known as mCommerce, currently accounts for nearly. The post Has eCommerce got serious competition?

eCommerce 78

eCommerce Mobile Blog Customer Retention 78

Retail TouchPoints

JULY 10, 2023

Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. Dynamic pricing, the process by which prices are automatically adjusted based on market conditions or customer behavior, is key to helping retailers improve razor-thin margins.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

FastSpring

JANUARY 29, 2020

As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the five ecommerce payment trends shaping 2020? Opening up additional customer segments who may have initially been hesitant to subscribe because of high upfront investment. Keep reading to find out more.

Payment Services 83

Payment Services Merchant Services Payments eCommerce 83

Retail TouchPoints

JANUARY 18, 2022

Well-timed special incentives, like social kickbacks and rebates, can inspire customers to re-engage with your program after the holidays and cement their role as brand evangelists. Offer personalized benefits that evolve with customer needs. Personalization is critical to a comprehensive loyalty strategy and customer retention.

Customer Retention 276

Customer Retention Social Media Shipping Point of Sale 276

FastSpring

JANUARY 25, 2019

As your global ecommerce partner, we make it our mission to stay on top of the latest trends. Want to learn more about the 5 ecommerce payments trends shaping 2019? Opening up additional customers segments who may have initially been hesitant to subscribe because of high upfront investment. Keep reading to find out more.

Payment Services 62

Payment Services Merchant Services Payments eCommerce 62

Payoneer

NOVEMBER 6, 2018

Online sellers should put at least as much effort into customer retention as you do into acquisition. A strong retention strategy pays big dividends in the long run for your business. The following is an overview of key strategies and tips to help you retain customers and optimize your profits. Conduct Routine Research.

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Customer Retention Customer Social Media Subscription 20

Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. 17% of holiday gift sales this season will be resale,” said Garf.

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Shipping Costs Gifts Fulfillment Consumer 214

Algopix

APRIL 14, 2024

In the fast-paced world of eCommerce, where trends evolve overnight and consumer behavior shifts at the drop of a hat, the role of marketing leaders is more crucial than ever. This can be particularly beneficial for staying updated with the latest trends, techniques, or industry standards. LinkedIn 11. LinkedIn 12. LinkedIn 20.

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eCommerce Marketing eCommerce Marketing Toys 113

Retail TouchPoints

MARCH 10, 2023

At the very least, you’ll put revenue and customer retention at risk. The use of third-party cookies is trending out, and permission-based market research is taking its place. Permission-based market research is more transparent and trustworthy, which builds a positive brand experience.

Marketing 225

Marketing Customer Retention Consumer Information 225

Retail TouchPoints

SEPTEMBER 13, 2023

It’s important that financial partners help retailers by continuing to enhance the customer experience, thereby helping retailers reduce chargeback transactions, lower dispute costs and increase customer retention. Gaurav Mittal is the EVP of Ethoca , a Mastercard company.

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Shipping Costs Payment Services Banking Retail 236

Kissmetrics

MARCH 16, 2021

Advertisers were quick to jump on this trend, and Americans began seeing tourist ads show up in their favorite print magazines and newspapers, making travel one of the most sought-after experiences of modern life. The biggest trend in their searches? Before the 1920s, travel was a luxury only available to the wealthy.

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Travel Magazine Customer Retention Marketing 257