article thumbnail

Forrester’s Not-So-TayTay Southeast Asia Cybersecurity Trends Roundtable Tour

Forrester eCommerce

In this blog, Forrester's VP, Principal Analyst, Jinan Budge, shares her learnings of the cybersecurity trends, key challenges and opportunities for CISOs in Southeast Asia.

Blog 427
article thumbnail

US Retail And E-Commerce Sales Trends, 2023

Forrester eCommerce

In this blog, we analyze the recent trends in US retail and e-commerce sales and share our key takeaways that brands should know for the rest of 2023.

eCommerce 413
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Participate in the 2024 B2B Event Trends Survey: Unlock Valuable Insights for Your Organization

Forrester eCommerce

Forrester’s B2B event trends survey is back and we invite you to participate! Everyone completing the survey will gain access to the latest market trends and crucial information on building an audience-centric, integrated event strategy within their organization.

B2B 400
article thumbnail

Stormy Seas Ahead: Top Trends On The Horizon For Healthcare In 2024

Forrester eCommerce

In two new reports on healthcare trends, we explore how HCOs can weather the storm and overcome these challenges. Healthcare organizations (HCOs) are navigating turbulent waters as they confront long-standing industry challenges and broad economic currents. The convergence of these factors tests HCOs’ adaptability and resilience.

article thumbnail

Innovation Fest: Summer of AI

Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology. Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience.

article thumbnail

Key Trends In Customer Journey Mapping

Forrester eCommerce

Forrester’s ongoing work with CX professionals and CJM platform providers reveals key trends in the use of CJM software across organizations and how these platforms must evolve to keep pace with CX pro’s needs. CX pros […]

Customer 369
article thumbnail

US Inflation Trends And Outlook, 2024

Forrester eCommerce

Forrester analyzes trends in the various measures of inflation reported by the BLS and expects headline inflation to decrease in 2024.

Consumer 261
article thumbnail

The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Real-World Success Stories and Future-Forward Practices: Be inspired by the success of industry leaders who’ve harnessed these strategies and gain insight into the trends shaping the future of retail. Dive into retention tactics, encompassing dynamic rewards, discounts, and innovative ways to show appreciation.

article thumbnail

Why Offshoring is Better than Outsourcing

But these trends of non-traditional employment are creating as many questions as they answer. Offshoring and outsourcing are becoming more mainstream across organizations of all industries and sizes. One question that’s positioned to answer many others is this: Is offshoring or outsourcing the better option?

article thumbnail

Learn Today, Sell Tomorrow: Increasing ROI & Conversions Through Search Metrics

Tracking this trend data can demonstrate what content or products offer the most value to your visitors, making it easier to improve upon the user experience as a whole. The right site search solution will help drive traffic by providing relevant results to visitors' search queries.

article thumbnail

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Furthermore, there's the growth of social commerce, evolution of omnichannel commerce, in-store transformation, and online/offline hybridization, all of which are becoming e-Commerce trends that will inevitably shape the 2022 innovation landscape.

article thumbnail

Emerging Trends That Will Move Commerce in 2022

We’ve compiled the predictions into a guide: Commerce Trends in 2022. The B2C and B2B eCommerce trends that we expect to accelerate. Download your complimentary copy of the Commerce Trends in 2022 guide now. In this guide, you’ll get insights into: When and how supply chain woes could ease up.

article thumbnail

Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy.

article thumbnail

Post-Pandemic eCommerce Growth: Leverage Product Data, Market Research & Shopping Trends

Speaker: Phil Irvine, VP & Director of Audience Intelligence

How to create an environment to stay ahead of key macro shopper trends to help inform evolutions with marketing strategy development. Thoughts around how to leverage persona development to put in practice new marketing experiences to drive more growth. August 26th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

article thumbnail

Management Techniques for Offshore Employees

International remote hiring is trending up, fueled by a rise in the global talent pool and more cost-effective candidates outside of the United States. Here we take a closer look at how HR departments and leaders are evolving with this trend.