Customer Experience Trends In China, 2018

Forrester eCommerce

What are the CX trends that will impact customer loyalty and help you build competitive advantage? age of the customer customer experience Innovation China Customer Experience (CX) future innovation trends

Retail Trends 2019 [video]

GetElastic

Hot off the heels of Retail’s Big Show in New York City this January, Get Elastic observed a lot of consistent retail trends and commerce themes in the market. The post Retail Trends 2019 [video] appeared first on Get Elastic Ecommerce Blog.

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NRF Big Show 2019 Impressions And Trends

Forrester eCommerce

Last weekend at the NRF Big Show 2019, I walked for miles back and forth across the crowded conference red carpet, meeting with several retailers, brands, and vendors to discuss the current and future state of commerce.

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0 to 60: Ecommerce Automotive Aftermarket Trends

Zmags

The post 0 to 60: Ecommerce Automotive Aftermarket Trends appeared first on Zmags. Ecommerce Best Practices Online Shopping Trends Auto Ecommerce ecommerce news online shopper behavior

Trends In Marketing Measurement You Need To Follow In 2019

Forrester eCommerce

In this short video, I take apart these misperceptions, describe trends that leading marketers have pioneered, and point […]. Marketers are held to an ever-higher standard of accountability to ROI and business impact.

Apply A 70/30 Rule For Trending CX Metrics

Forrester eCommerce

Trending” reminds me of the fairy tale The Magic Porridge Pot, in which the pot wouldn’t stop cooking porridge and flooded the entire village.

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Top Insurance Tech Trends To Watch In 2019

Forrester eCommerce

How will the “whats” of insurance — underwriting, claims, and compliance — translate into new “hows” in 2019? Watch the video below for more information on what’s driving changes in insurance business strategy and the tech that enables it. Do you need more help?

Wicked Quick: retail trends from Stratix

GetElastic

We discussed the three trends he’s seeing unfold in retail. . What are the retail trends you’re seeing unfold this year for retailers? The post Wicked Quick: retail trends from Stratix appeared first on Get Elastic Ecommerce Blog.

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What Will Be The Top E-Commerce Trends In 2019?

Retail TouchPoints

The RTP editors share their thoughts on the trends and insights revealed by the 16 experts cited in the E-Commerce Innovations Special Report. E-Commerce Innovation personalization e-Commerce trends AI editor Q&A last mile

Three Online Retail Trends And Predictions For 2019

Retail TouchPoints

Based on what I observed, there a few key trends and predictions to watch for in digital retail in 2019: #1. Continued adoption of devices like the Amazon Echo is a trend to watch in 2019 and beyond, too.

5 Future Ecommerce Trends of 2019

Ecommerce Platforms

Prepare for the exciting future of ecommerce by implementing the emerging trends of 2019. B2B companies are leveraging upcoming ecommerce trends, too. Online reviews and influencer trends aren’t enough. Is your business joining the ecommerce revolution?

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Ecommerce Design Trends: 5 Tips For Conversions

Zmags

The post Ecommerce Design Trends: 5 Tips For Conversions appeared first on Zmags. According to the Forrester report, The State of Retailing Online 2016, ecommerce industry conversion rates have stopped climbing at their previous (and expected) levels.

As Fast Fashion Races To Capture Award Season Trends, Brands Struggle To Keep Up

Retail TouchPoints

By Olivia Skuza, NuORDER In today’s fast-paced market of “see now, wear now”, it’s no surprise that many brands continue to capitalize on various cultural events, particularly those featuring celebrities, to quickly design, produce, and sell trend-driven items.

Retail Trends: Going Cashless

OrderDynamics

Retail Trends: Going Cashless. The post Retail Trends: Going Cashless appeared first on OrderDynamics. Thought Leadership cashless omnichannel retail strategy retail trendsEver notice the number of gift cards available at the department store?

9 Web Design Trends for 2019 You Can Apply Today

Bootstrapping Ecommerce

We’ve created this list of 9 web design trends most likely to have a big impact in 2019. These trends will help make your store more modern & inviting! The post 9 Web Design Trends for 2019 You Can Apply Today appeared first on Bootstrapping Ecommerce. Branding & Design Conversion Optimization

Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017

BigCommerce

Below, you’ll find ecommerce trends, data and statistics reporting on exactly how Americans shop online, why customers convert, why they don’t and who your business should be targeting on the various online channels in order to optimize for ROI. Ecommerce trends by generation.

E-Commerce Trends to Watch in 2019

ChannelAdvisor

Here are some quick recommendations to ensure you’re watching some of the key e-commerce trends as you enter a new year of selling. One of the latest trends for online purchasing is voice commerce. Industry Trends amazon best practices best practices e-commerce trends industry trends multichannelThe new year is full swing, and with it comes new budgets, new planning and new projects.

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Moving Your Contact Center To The Cloud: Top Trends Fueling The Market

Forrester eCommerce

Transitioning your contact center to the cloud isn’t just for smaller businesses; it can help brands of all sizes boost agility and access to new features. In our new report, “The Forrester Wave™: Cloud Contact Centers, Q3 2018,” we identified the 11 most significant vendors in the space and evaluated them to help you select […]. application development & delivery customer communication customer service solutions

It’s The Business Model Itself That’s Changing: Top Retail Trends

Retail TouchPoints

Based on experience working with leading retailers globally, here are four retail trends to watch. These four trends are just the start — new channels and customer touch points will continue to emerge, and each one will bring new operational and analytical considerations.

Digital Branding Trends For 2019

Frooition

I’m going to take you through some digital branding trends that are currently making real impact. These trends will help to keep your brand relevant in the digital space through 2019. The post Digital Branding Trends For 2019 appeared first on.

Three Ecommerce Trends to Know for 2019

UpSellIt

To keep you up to speed, UpSellit has compiled three of the most important, data-backed trends to watch out for in 2019. However, in the past few years, trends have developed that have proved extremely costly to ecommerce. ecommerce trends ecommerce news

Ecommerce Trend: Furniture Retail Growth Opportunities

Blue Acorn

The most notable favorable demographic trend is that millennials are now the largest segment of the U.S. If you’re interested in learning more about current ecommerce trends for furniture retailers, check out the” 2017 Furniture Ecommerce Report.”.

The Power of Pumpkin — How Seasonal Trends Create New CX Opportunity For Brands

Retail TouchPoints

Business has noticed: from KIND, to Cheerios, to Subway and more, the pumpkin spice trend dominates the season. Fall isn’t the only time of year where brands capitalize on seasonal trends — on St. CX Gordon White Acticall Sitel Group seasonal trends

5 Ecommerce Design Trends To Look For in 2019

ecomdash

Following current trends will ensure your ecommerce website is converting browsers into buyers. In this article, we’ll discuss the latest ecommerce design trends for 2019. Let’s dive deeper into these 2019 ecommerce design trends and how you can apply them to your website.

RTP Editors Identify Top E-Commerce Tech Trends To Watch In 2019

Retail TouchPoints

Glenn Taylor, Senior Editor: It’s funny how one trend shifts into another —when discussing mobile sites a few years ago, experts always discussed responsive design as a must-have.

8 Affiliate Marketing Trends in 2019

CPC Strategy

As with any industry, trends in affiliate marketing are constantly in flux. The post 8 Affiliate Marketing Trends in 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. And if you want to ensure you’re using your dollars wisely. Read More. Ecommerce

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2018 Trends and Predictions for Digital Marketing

Jumpshot

At Jumpshot, we consider billions of online searches, transactions and other behaviors, and we’ve thought about it enough to get a sense of some big overall trends. How can digital marketers for e-commerce companies take advantage of this trend? How can retailers take advantage of this trend? The post 2018 Trends and Predictions for Digital Marketing appeared first on Jumpshot. It’s the time of year to look to the future.

10 Innovative Retail Trends to Watch in 2019

CPC Strategy

As always, with a new year comes new trends in the world of retail and ecommerce. The post 10 Innovative Retail Trends to Watch in 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. From innovative retail technologies to surprising new sales. Read More. Ecommerce

Mcommerce Statistics and Trends in 2019

CPC Strategy

The post Mcommerce Statistics and Trends in 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. Mcommerce, or mobile commerce, refers to the use of mobile phones, laptops, and tablets to conduct transactions online. Mcommerce can include ecommerce shopping. Read More. Ecommerce

Omnichannel Retail Trends Brands Can’t Afford to Miss 2019

CPC Strategy

As consumers grow and change, so do online retail trends — and with more and more Gen Z’ers aging into shopping dominance, keying. The post Omnichannel Retail Trends Brands Can’t Afford to Miss 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. Read More. Ecommerce

Weird Retail and Omnichannel Trends

OrderDynamics

Weird Retail and Omnichannel Trends. This quirky retail trend prioritizes the customer instantaneous need when timing or instant gratification is the key. The post Weird Retail and Omnichannel Trends appeared first on OrderDynamics.

Trends Analysis: Why Cryptocurrency May Still Be Important for eCommerce

Scalefast

The post Trends Analysis: Why Cryptocurrency May Still Be Important for eCommerce appeared first on Scalefast. Cryptocurrency, and Bitcoin especially, are more likely to draw raised eyebrows than excited grins these days. But don’t be fooled by the price volatility of crypto.

Trends Analysis: Subscription Services and DTC eCommerce

Scalefast

The post Trends Analysis: Subscription Services and DTC eCommerce appeared first on Scalefast. Subscription services make up a particular niche within the eCommerce world.

Commerce Trends for 2018: #1 Personalization in B2B

GetElastic

They can then predict both individual and aggregate intent, as well as identify industry trends and target companies “ready” for purchase. The post Commerce Trends for 2018: #1 Personalization in B2B appeared first on Get Elastic Ecommerce Blog.

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5 Ecommerce Trends for 2018 & How to Capitalise on Them

Ecommerce Platforms

This won’t be just another trends article that brushes on speculations. In this post, the focus won't be just on predicting trends that may/may not happen. I'll be covering three areas of each trend: What the trend is. This very trend worries Google a lot.