Customer Experience Trends In China, 2018

Forrester eCommerce

What are the CX trends that will impact customer loyalty and help you build competitive advantage? age of the customer customer experience Innovation China Customer Experience (CX) future innovation trends

Retail Trends 2019 [video]


Hot off the heels of Retail’s Big Show in New York City this January, Get Elastic observed a lot of consistent retail trends and commerce themes in the market. The post Retail Trends 2019 [video] appeared first on Get Elastic Ecommerce Blog.

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0 to 60: Ecommerce Automotive Aftermarket Trends


The post 0 to 60: Ecommerce Automotive Aftermarket Trends appeared first on Zmags. Ecommerce Best Practices Online Shopping Trends Auto Ecommerce ecommerce news online shopper behavior

5 Future Ecommerce Trends of 2019

Ecommerce Platforms

Prepare for the exciting future of ecommerce by implementing the emerging trends of 2019. B2B companies are leveraging upcoming ecommerce trends, too. Online reviews and influencer trends aren’t enough. Is your business joining the ecommerce revolution?

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Trends In Marketing Measurement You Need To Follow In 2019

Forrester eCommerce

In this short video, I take apart these misperceptions, describe trends that leading marketers have pioneered, and point […]. Marketers are held to an ever-higher standard of accountability to ROI and business impact.

NRF Big Show 2019 Impressions And Trends

Forrester eCommerce

Last weekend at the NRF Big Show 2019, I walked for miles back and forth across the crowded conference red carpet, meeting with several retailers, brands, and vendors to discuss the current and future state of commerce.


Apply A 70/30 Rule For Trending CX Metrics

Forrester eCommerce

Trending” reminds me of the fairy tale The Magic Porridge Pot, in which the pot wouldn’t stop cooking porridge and flooded the entire village.


4 Trends Shaping The Payments Landscape In 2019

Retail TouchPoints

Here are four trends that are revamping how the payments industry affects retailers and consumers alike: 1. The trend we’re watching in 2019 is for the Chinese juggernauts ( Alipay with 600 million users and WeChat Pay with 980 million ) to expand substantially in the U.S.

6 digital payment trends to keep an eye on


The upcoming trends in payments will shift how consumers pay in the future; making credit cards and cash (so-called today’s rulers) – a thing of the past. Digital Payment Trends: What’s In There? Although, it’s labeled as ‘coming soon,’ voice commerce is another promising trend.

Top Insurance Tech Trends To Watch In 2019

Forrester eCommerce

How will the “whats” of insurance — underwriting, claims, and compliance — translate into new “hows” in 2019? Watch the video below for more information on what’s driving changes in insurance business strategy and the tech that enables it. Do you need more help?

6 Mobile Ecommerce Trends to Drive Sales


trillion by 2021 , with so many more users to reach, we put together a list of six of the biggest mobile trends in ecommerce that are driving sales at the moment, to show you how to bridge those gaps and drive your sales into the future. Retail Trends & Data

What Will Be The Top E-Commerce Trends In 2019?

Retail TouchPoints

The RTP editors share their thoughts on the trends and insights revealed by the 16 experts cited in the E-Commerce Innovations Special Report. E-Commerce Innovation personalization e-Commerce trends AI editor Q&A last mile

Ecommerce Design Trends: 5 Tips For Conversions


The post Ecommerce Design Trends: 5 Tips For Conversions appeared first on Zmags. According to the Forrester report, The State of Retailing Online 2016, ecommerce industry conversion rates have stopped climbing at their previous (and expected) levels.

Empowered Customers’ Needs Fuel The Hot DTC Disruptor Trend

Forrester eCommerce

More than 400 digitally-native, direct-to-consumer (DTC) disruptor brands have burst on the scene, brands going beyond the online ordering offered by traditional catalog or eCommerce retailer models.

Three Online Retail Trends And Predictions For 2019

Retail TouchPoints

Based on what I observed, there a few key trends and predictions to watch for in digital retail in 2019: #1. Continued adoption of devices like the Amazon Echo is a trend to watch in 2019 and beyond, too.

Wicked Quick: retail trends from Stratix


We discussed the three trends he’s seeing unfold in retail. . What are the retail trends you’re seeing unfold this year for retailers? The post Wicked Quick: retail trends from Stratix appeared first on Get Elastic Ecommerce Blog.

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Omnichannel Experts: Where Omnichannel Marketing Trends Will Go in 2020


That’s why it’s critically important to stay up to date on trends in the ecommerce Read more The post Omnichannel Experts: Where Omnichannel Marketing Trends Will Go in 2020 appeared first on Ecommerce Marketing Automation | Omnisend.

As Fast Fashion Races To Capture Award Season Trends, Brands Struggle To Keep Up

Retail TouchPoints

By Olivia Skuza, NuORDER In today’s fast-paced market of “see now, wear now”, it’s no surprise that many brands continue to capitalize on various cultural events, particularly those featuring celebrities, to quickly design, produce, and sell trend-driven items.

Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017


Below, you’ll find ecommerce trends, data and statistics reporting on exactly how Americans shop online, why customers convert, why they don’t and who your business should be targeting on the various online channels in order to optimize for ROI. Ecommerce trends by generation.

Retail Trends: Going Cashless


Retail Trends: Going Cashless. The post Retail Trends: Going Cashless appeared first on OrderDynamics. Thought Leadership cashless omnichannel retail strategy retail trendsEver notice the number of gift cards available at the department store?

9 Web Design Trends for 2019 You Can Apply Today

Bootstrapping Ecommerce

We’ve created this list of 9 web design trends most likely to have a big impact in 2019. These trends will help make your store more modern & inviting! The post 9 Web Design Trends for 2019 You Can Apply Today appeared first on Bootstrapping Ecommerce. Branding & Design Conversion Optimization

The Top 6 2019 Digital Marketing Trends for Growing Brands

ROI Revolution

With all that’s gone on in the marketing world, what are the most important trends to pay attention to and what’s just noise? For an in-depth look at even more trends that have redefined digital marketing over the last two years, check out our two-part series.

It’s The Business Model Itself That’s Changing: Top Retail Trends

Retail TouchPoints

Based on experience working with leading retailers globally, here are four retail trends to watch. These four trends are just the start — new channels and customer touch points will continue to emerge, and each one will bring new operational and analytical considerations.

E-Commerce Trends to Watch in 2019


Here are some quick recommendations to ensure you’re watching some of the key e-commerce trends as you enter a new year of selling. One of the latest trends for online purchasing is voice commerce. Industry Trends amazon best practices best practices e-commerce trends industry trends multichannelThe new year is full swing, and with it comes new budgets, new planning and new projects.

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Ecommerce Trend: Furniture Retail Growth Opportunities

Blue Acorn

The most notable favorable demographic trend is that millennials are now the largest segment of the U.S. If you’re interested in learning more about current ecommerce trends for furniture retailers, check out the” 2017 Furniture Ecommerce Report.”.

The Power of Pumpkin — How Seasonal Trends Create New CX Opportunity For Brands

Retail TouchPoints

Business has noticed: from KIND, to Cheerios, to Subway and more, the pumpkin spice trend dominates the season. Fall isn’t the only time of year where brands capitalize on seasonal trends — on St. CX Gordon White Acticall Sitel Group seasonal trends

5 Ecommerce Trends for 2018 & How to Capitalise on Them

Ecommerce Platforms

This won’t be just another trends article that brushes on speculations. In this post, the focus won't be just on predicting trends that may/may not happen. I'll be covering three areas of each trend: What the trend is. This very trend worries Google a lot.

US and UK online shopping trends: Amazon purchases analyzed


T o c e l e b r a t e a y e a r ’ s w o r t h o f d a t a , w e ’ r e l a u n c h i n g a monthly series to identify shopping trends and MoM changes in Amazon purchases. Bottom Line: Our analysis of US and UK residents’ online shopping habits found distinct preferences and trends.

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Three Ecommerce Trends to Know for 2019


To keep you up to speed, UpSellit has compiled three of the most important, data-backed trends to watch out for in 2019. However, in the past few years, trends have developed that have proved extremely costly to ecommerce. ecommerce trends ecommerce news

Digital Branding Trends For 2019


I’m going to take you through some digital branding trends that are currently making real impact. These trends will help to keep your brand relevant in the digital space through 2019. The post Digital Branding Trends For 2019 appeared first on.

Pallet Truck Shop explores eCommerce trends

Retail Technology Review

With no signs of eCommerce growth slowing down, Pallet Truck Shop, one of the longest-standing online businesses in the UK, has explored the online retail trends for 2017/18, highlighting how being 'in the know' can help online agents succeed

9 Internet Trends You Need to Know About This Year


So it’s time for us all to put our ears to the ground and hear what the Mary Meeker report has to say about key trends that are currently shaping the digital world. At FastSpring, there were 9 key trends in the report that caught our eye. Is Your Company Staying on Trend?

Moving Your Contact Center To The Cloud: Top Trends Fueling The Market

Forrester eCommerce

Transitioning your contact center to the cloud isn’t just for smaller businesses; it can help brands of all sizes boost agility and access to new features. In our new report, “The Forrester Wave™: Cloud Contact Centers, Q3 2018,” we identified the 11 most significant vendors in the space and evaluated them to help you select […]. application development & delivery customer communication customer service solutions

Trends Analysis: Which Consumers Are Moving on From Credit Cards?


The post Trends Analysis: Which Consumers Are Moving on From Credit Cards? We use old technology when we buy things. Cash is a millennia-old form of payment, yet it’s still the way much of the world exchanges value.

PERQ Consumer Insights Highlight Online Shopping Trends


The post PERQ Consumer Insights Highlight Online Shopping Trends appeared first on PERQ.

RTP Editors Identify Top E-Commerce Tech Trends To Watch In 2019

Retail TouchPoints

Glenn Taylor, Senior Editor: It’s funny how one trend shifts into another —when discussing mobile sites a few years ago, experts always discussed responsive design as a must-have.

2018 Trends and Predictions for Digital Marketing


At Jumpshot, we consider billions of online searches, transactions and other behaviors, and we’ve thought about it enough to get a sense of some big overall trends. How can digital marketers for e-commerce companies take advantage of this trend? How can retailers take advantage of this trend? The post 2018 Trends and Predictions for Digital Marketing appeared first on Jumpshot. It’s the time of year to look to the future.

Trends Analysis: Why Cryptocurrency May Still Be Important for eCommerce


The post Trends Analysis: Why Cryptocurrency May Still Be Important for eCommerce appeared first on Scalefast. Cryptocurrency, and Bitcoin especially, are more likely to draw raised eyebrows than excited grins these days. But don’t be fooled by the price volatility of crypto.

8 Affiliate Marketing Trends in 2019

CPC Strategy

As with any industry, trends in affiliate marketing are constantly in flux. The post 8 Affiliate Marketing Trends in 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. And if you want to ensure you’re using your dollars wisely. Read More. Ecommerce

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IRCE 2019 in Review: Online Marketplaces Trends & Data

ROI Revolution

Every year, Internet Retailer gathers tons of data on marketplaces trends and presents it at IRCE. Amazon Trends. This trend may also be because we’re increasingly seeing that consumers are interested in more than just Amazon. eBay Trends. Walmart Trends.