ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. It also comes in handy when you offer a service that customers use repeatedly.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 265

Payments Payment Services Customer Experience Social Media 265

RTP blog

OCTOBER 30, 2017

These in-house financing offers can build sales and encourage customer loyalty. With financing available, customers may also purchase additional items. Consider what interest rates could work for your targeted customer base. Allowing customers to pay over a longer period can help make costlier purchases more manageable.

Payments 150

Payments Merchant Services Customer Banking 150

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? Build Awareness.

Subscription 153

Subscription Payments Merchant Services Shipping Costs 153

Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. belong to at least one loyalty program, and a typical U.S.

Payments 367

Payments Customer Loyalty Customer Retention Outdoor 367

Groove

JULY 2, 2019

When in doubt, try testing different messaging and assurances to see what performs best for your customers. Incorporating clear incentives in your eCommerce strategy can offer numerous benefits for your business. Free shipping is attractive to customers, which makes the offer a potential competitive advantage.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Experts say the global fragrance market will generate $59.87 Customers expect a particular and elevated experience when shopping luxury.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Kissmetrics

OCTOBER 29, 2020

According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. They don’t have the strategy, tactics, or tools they need to market their business well.

Marketing 363

Marketing Document Channel Social Media 363

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Benefit #1: Improve Cash Flow and Business Forecasting. Benefit #2: Foster Customer Loyalty.

Payments 67

Payments Payment Services Subscription Customer Loyalty 67

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 277

Payment Services Retail POS Operations 277

Kissmetrics

DECEMBER 8, 2020

In 2017, Facebook launched its answer to the burgeoning streaming video market: Facebook Watch. and added a ton of features for brands and marketers. In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. Facebook Watch has become a powerful tool in marketers’ pockets.

Payments 273

Payments Subscription Events Mobile 273

Ecommerce Platforms

JULY 21, 2021

Some may even say it's ruled the market for quite some time now. Both Shift4Shop and Shopify boast a wide range of ecommerce features, providing merchants everything they need to start selling online and grow their businesses. Simply select your preferred theme, customize it to your liking, and upload your first products.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. This leaves brands incapable of keeping up with customer demands, which leads to high churn. Customizing precise subscription packages.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

Smile.io

SEPTEMBER 1, 2022

At the heart of any business is its customers. Without them, you have no one to sell your products to and no one to organically market by word of mouth. And yet, poor customer service threatens $4.7 trillion in annual revenue for companies worldwide. What is the customer lifecycle? What is caller ID ?

Payment Services 63

Payment Services Customer Marketing eCommerce 63

lateshipment

FEBRUARY 14, 2020

Low prices, fast shipping, and free returns are three must-haves for an online business to make the cut in today’s market. Because it realizes that a poor delivery experience means a dissatisfied customer less inclined to purchase in the future. Introduction. The Post-Purchase Experience Gap.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. New platforms for engagement and revenue. The ins and outs of livestreaming.

Merchant Services 338

Merchant Services Cryptocurrencies Payments Payment Services 338

Retail TouchPoints

AUGUST 15, 2022

Retailers are always looking for ways to deliver safe, frictionless experiences to engage and satisfy customers. But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 263

Merchant Services Payment Services Payments Financial Services 263

MagentoBrain

MAY 4, 2023

At its core, a powerful reporting tool that enables users to create custom reports and dashboards that display real-time data from various sources, including sales, inventory, customer behavior, and marketing campaigns. Includes a range of pre-built reports and dashboards that you can customize to meet your specific needs.

Magento 52

Magento Payment Services Payments eCommerce 52

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. In contrast, corporate customers have different needs and processes.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

DECEMBER 2, 2021

If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. The hacker threatens to maintain the attack until the ransom is paid so that the targeted site will have degraded availability to its customers or be unavailable altogether.

Payment Services 264

Payment Services eCommerce Payments Cryptocurrencies 264

Ecommerce Platforms

MARCH 14, 2023

Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. Business management solutions: Use a host of industry-tailored workflow solutions to meet with the growing demands of tech-enhanced consumers. Simplify billing, streamline daily business operations.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Responsibility for your gift card program typically lives in the marketing department. Dave Jones is the CEO and Co-founder of TOTUS.

Gifts 274

Gifts Payment Services Payments Multi-channel 274

Ecommerce Platforms

SEPTEMBER 1, 2022

Many cheap POS solutions are available on the market today, but not all will offer the functionality you need. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Go to the top.

POS 197

POS Payment Services lightspeed Payments 197

Wiser

OCTOBER 11, 2023

The chosen model should align with the brand’s long-term growth strategy and customer satisfaction objectives. This guide aims to delve into the intricacies of various eCommerce business models, shedding light on their pros and cons. Pros: Large customer base, higher sales volume, greater market share.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

lateshipment

NOVEMBER 8, 2023

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? Add gifting options Customers are shopping at your site often looking to buy gifts for their loved ones.

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Groove

FEBRUARY 11, 2019

We're sorry to break it to you, but there isn't a silver bullet in eCommerce marketing. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. What was successful in the past that is still working for you?

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Ecommerce Platforms

MARCH 25, 2022

A point of sale solution makes it quick and simple to take a range of payments through various methods, including chip-and-pin and contactless or mobile payments. Shopify is one of the most powerful ecommerce sales tools on the market today. Access to a built-in CRM system with customer information tracking. Square POS.

POS 104

POS Payment Services Payments Shopify 104

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Take China, the largest eCommerce market in the world.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

ESW

NOVEMBER 14, 2023

By utilising limited-time, can’t-miss deals, flash sales can attract new customers while rewarding existing ones. This strategy can attract new buyers, increase loyalty, drive sales or offload excess stock. Advertising and marketing: Both flash sales and regular sales have strategic advertising and marketing efforts.

Payment Services 88

Payment Services Payments Events Social Media 88

lateshipment

AUGUST 17, 2023

Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy.

Management 130

Management eCommerce Payment Services Merchant Services 130

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity. Adapt data collection to a company’s business model and size.

B2B 145

B2B eCommerce Payment Services Marketing 145

GetElastic

DECEMBER 9, 2020

In Gartner’s latest report, “ Predicts 2021: COVID-19 Drives Accelerated Shift to Digital and Commerce Model Evolution ” they discuss how these new behaviors will impact the market and re-shape the commerce strategy of organizations worldwide over the next few years. Is your business set up to take advantage of these trends?

Payment Services 113

Payment Services Payments B2B B2C 113