Retail TouchPoints

NOVEMBER 2, 2021

The event will feature dozens of celebrities, influencers, fashion designers, chefs, hosts and special pop-in guests including Whoopi Goldberg, Dolly Parton, Tori Spelling and Jennie Garth. QVC and HSN are launching “Shop With Us Live,” a livestream cross-platform shopping festival scheduled for November 6 and 7.

Events 254

Events Social Media Apparel Fashion 254

Retail TouchPoints

JUNE 14, 2023

Tanger in particular has made investments in its digital platform and added digital assets to all of its centers, including digital directories and QR technology that directs customers to tanger.com, according to Andrew Wingrove, EVP and Chief Commercial Officer at Tanger.

Events 235

Events Technology Outdoor Retail 235

BigCommerce

APRIL 3, 2018

By the time you read this, everything we’ve learned about mobile SEO could be wrong. This is because the existing paradigm is based on a desktop-first world, and Google is about to catapult us into a mobile-first world with a major update on how they crawl, render and rank the web. Google’s Mobile-First Index.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Ecommerce Platforms

AUGUST 27, 2020

What’s the most effective way to sell your event tickets? percent of event organizers said offering early bird rates sold their tickets more than anything else. Here it is: You can’t use any of those event promotion tactics without an event management solution. That’s where WP Event Manager enters.

Events 232

Events Management WooCommerce Download 232

365 Retail

NOVEMBER 28, 2023

IKEA, in collaboration with Tesco , has announced the national rollout of over 70 additional mobile pick-up points across the UK. This initiative provides a new, convenient option for customers to collect their online orders. For more information, customers can visit IKEA’s delivery services page.

Mobile 65

Mobile Customer Fulfillment Events 65

iVend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

POS 95

POS Mobile Point of Sale Payment Services 95

Retail TouchPoints

SEPTEMBER 1, 2021

BNPL provider Afterpay is bringing its newly launched online platform The DROPSHOP — which offers merchandise exclusives to BNPL customers — into the real world with a two-day immersive experience in New York City’s Times Square. customers, IKEA owner Ingka Group invested $22.5 Beginning Sept.

Events 215

Events Social Media Payment Services Fashion 215

365 Retail

OCTOBER 25, 2023

On 25th October, a fresh wave of rewards beckons the Health & Beautycard members of Superdrug as the retailer launches VIP Rewards on its mobile app. The reward mechanism is straightforward; as customers hit specified spend thresholds, they unlock rewards like a 20% discount on Own Brand products or free delivery.

Mobile 106

Mobile Beauty and Health Events Customer Experience 106

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. That will happen this year. Those early use cases make sense because they deliver immediate results.

Retail 270

Retail Mobile Consumer Operations 270

Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. Creating Differentiated Events and Activations. More than 163 million people in the U.S. Photo credit: Easton.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

APRIL 1, 2022

The Container Store is adding fresh elements to its recently announced rebrand : the Organized Insider loyalty program and a new mobile app. The new tier-based model will encourage repeat purchases and attract new customers. Organized Insider will be a tiered program with three levels — Enthusiast, Experienced and Expert.

Mobile 239

Mobile Events Gifts Customer Experience 239

Optimizely

MAY 23, 2019

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient. Because of that, many marketers assume you need to build an app in order to succeed in mobile commerce.

Mobile 150

Mobile eCommerce Omnichannel Recommendation 150

Retail TouchPoints

AUGUST 4, 2022

During a peak holiday shopping period in November 2021, bad bot traffic increased by 73%, negatively impacting customers’ online experiences in the process. By taking a few proactive steps, brands can deliver a world-class customer experience while managing the impact of malicious automated traffic.

Customer Experience 264

Customer Experience Customer Gifts Management 264

RTP blog

APRIL 25, 2017

But despite mobile’s meteoric growth as a sales catalyst, the actual number of transactions completed on mobile devices remains low: $60.2 Mobile casts a shadow that’s 30 times its size,” said Laura Naparstek, a Forrester researcher who spoke at the recent Forrester Consumer Marketing 2017 Forum. Don’t stop mobile marketing ; 2.

Mobile 150

Mobile eCommerce Fashion Channel 150

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. News and Events. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

RTP blog

JANUARY 21, 2019

They rely heavily on end-to-end mobility to lower costs while increasing efficiency on all fronts, including inventory, data management and even sales and customer service Employing mobile solutions has become an industry standard, but many retailers stumble when it comes to ensuring issue-free software development and application.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

RTP blog

JULY 12, 2017

In his new book: Makeover: How Mobile Flipped The Shopping Cart (And What To Do About It!) , NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself.

Mobile 150

Mobile Retail Shopping Carts Technology 150

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. News and Events. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Forrester eCommerce

APRIL 12, 2019

Just over a year ago, I was talking with my colleague Jenny Wise after she had returned from Mobile World Congress in Barcelona. While we were talking about some of the virtual and augmented reality (VR/AR) applications she had seen demonstrated at the event, it sparked a realization for us that the opportunity for altered […].

Customer 224

Customer Events Mobile 224

Retail TouchPoints

JANUARY 5, 2024

Visa has launched a new Web3 Loyalty Engagement Solution designed to “usher in the future of customer engagement and loyalty” with a suite of immersive products that brands can offer their customers, including gamified giveaways , augmented reality treasure hunts and new ways to earn and spend loyalty points.

Consumer 243

Consumer Mobile Payments Payment Services Travel 243

Retail TouchPoints

MARCH 30, 2023

We will move from legacy platforms with heavy customization to a modern architecture that is scalable and futureproof for growth. We will evolve to a more agile product and platform operating model that delivers capabilities and personalized customer journeys with a faster speed to market.”

Mobile 258

Mobile Social Media Operations Events 258

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. Following a bumpy decade, the casual footwear brand experienced record sales last year as homebound consumers ditched their dress shoes in lieu of comfort.

POS 147

POS Customer Payment Services Social Media 147

lateshipment

SEPTEMBER 4, 2020

While your company’s products and sales efforts will ultimately be most directly responsible for generating and maintaining business, the on-site experience you provide also plays a key role in attracting and intriguing customers. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Groove

APRIL 27, 2020

Pay attention to mobile users. Create intelligence events. Set up event tracking. Create & use custom reports. In the following example, mobile traffic accounts for 20% of overall traffic but is 62% less effective in converting visitors when compared with non-mobile visitors. Create Intelligence Events.

Improvements 341

Improvements White Paper eCommerce Mobile 341

RTP blog

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5. Akola Project. . Both companies recognize that data-driven insights are today’s newest high-value currencies.

Events 150

Events Technology Food and Beverages Retail 150

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Ecommerce Platforms

JULY 16, 2017

That's why we want to explore the best WordPress plugins for selling tickets to events. Checking in attendees can be done with scanners and mobile ticketing interfaces, and you can accept payments from all WooCommerce payment gateways. Event Tickets Plus (Starting at $89). After that, you can display the event on your website.

Events 149

Events Payment Services WooCommerce PayPal 149

Retail TouchPoints

SEPTEMBER 14, 2023

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept. 13, all designed to make the platform even more interactive, personalized and, most important, shoppable. “We

Merchant Services 247

Merchant Services Mobile Events Presentation 247

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. As with many other Chinese shopping festivals, the launch of new products will play a large role in the event.

Food and Beverages 220

Food and Beverages Electronics Events Mobile 220

Forrester eCommerce

SEPTEMBER 10, 2019

Apple held its annual fall product event in Cupertino, CA this morning. Apple continued to put forth exciting products AND services that will differentiate it from its obvious competition.

Customer 337

Customer Events Mobile Consumer 337

Forrester eCommerce

JUNE 29, 2023

I hadn’t been to the event since back in the days when I was covering mobile advertising for Forrester. Last week, I spent some time at the Cannes Lion 70th International Festival of Creativity. It is pretty obvious that over the past 10-plus years, US tech players have progressively dominated the ad industry. After only […]

Events 195

Events Mobile Customer Experience B2C 195

365 Retail

APRIL 30, 2024

bp has announced changes to its UK retail leadership team with the appointment of Jo Hayward as VP mobility & convenience retail and Natalie Cattermole as senior dealer manager. Tracey Clements, bp’s SVP mobility & convenience Europe, comments: “I am delighted to have Jo and Natalie on our UK leadership team.

Retail 111

Retail Mobile Management Events 111

Optimizely

AUGUST 13, 2020

Sure, we all claim to be data driven and aspire to build lasting customer relationships. eCommerce marketers spend most of our time and effort reacting to a very small set – about 1% – of our customers, and nearly no time actively getting to know our customers. In reality, most marketers are falling far short.

Customer 195

Customer Events Shopping Carts Recommendation 195

Forrester eCommerce

JANUARY 8, 2021

For the first-time ever, the Consumer Electronics Show will be a digital-only event. Like Mobile World Congress in Barcelona, Viva Tech in Paris or IFA in Berlin, this is one of the few key global technology and innovation events.

Consumer Electronics 318

Consumer Electronics Electronics Events Mobile 318

Retail TouchPoints

NOVEMBER 6, 2023

“Our team is looking forward to connecting with customers, however they choose to shop – in stores or online,” said Fanya Chandler, President of Nordstrom Stores in a statement. “We Finally, an updated mobile app experience is designed to make holiday shopping a breeze, both for those giving and receiving gifts.

Gifts 198

Gifts Department Stores Shipping Events 198

365 Retail

JANUARY 29, 2024

Peerless-AV® Red Carpet dvLED A showstopper on the booth will be an impressive, custom curved and overhanging dvLED video wall structure using a SEAMLESS Bespoke Series dvLED precision infrastructure Mounting System. For more information on the full range of Peerless-AV mounts and solutions visit www.peerless-av.com.

Outdoor 73

Outdoor Customer Events Presentation 73