Remove real-estate
article thumbnail

Strengthening Customer Loyalty in Today’s Market

Retail TouchPoints

billion in sales in 2021. To stay competitive, retailers need to create and maintain loyal customers; 43% of customers spend more on brands to which they are loyal. Plus, delighted customers quickly turn into loyal brand ambassadors, helping bring in new customers.

article thumbnail

To Cloud Out or to Edge In? That is the Question.

Retail TouchPoints

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retailers are Transforming the Digital Experience for Customers

Retail TouchPoints

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term.

Customer 131
article thumbnail

NOT Your Dad’s Supply Chain: 4 Trends Every Retail Exec Should Know for 2024

Retail TouchPoints

The most successful brands are embracing the true meaning of a seamless experience for the customer: Buy online while in the store; order online, but pick it up as you walk the mall. 2: Real estate is becoming more dynamic. No matter what form your footprint takes, make it available to your customers. #3:

Supplies 276
article thumbnail

How to Design Your Retail Space With Security in Mind

Retail TouchPoints

Ensure security cameras point directly toward all entrances and exits, as this can help you see where any theft is occurring or when unauthorized employees are entering prohibited areas or rooms. Similarly, physical security measures can help protect areas where computers and customer data are stored.

article thumbnail

Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds

Retail TouchPoints

The surge in ecommerce was enough to create trepidation in the commercial real estate industry. And while virtual sales will be part of the new normal, the rush did stabilize after the initial buyer panic, and already consumers can be seen returning some of their business to brick-and-mortar retail. A Look at the Market.

Retail 261
article thumbnail

Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

“Our number of stores will dramatically increase over the next few years as we roll out these brands nationwide,” said Jon-Luca Del Fante, VP of Store Design and Construction for Cookies Real Estate in an interview with Retail TouchPoints. This technology is useful in cities and states that don’t allow customers to see the product.”

Retail 349