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Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities

Retail TouchPoints

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

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Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

But in the retail realm, activist investors have recently latched on to a tactic that is relatively new — pushing ailing store brands to spin off their ecommerce business into a standalone company. Kohl’s , Macy’s and Neiman Marcus are among the retailers that have faced this particular pressure in the last year and a half.

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Why alternate fulfillment models are critical for creating a good ecommerce experience

Kibo

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. As with any challenge, addressing order management’s role in delivering a leading online shopping experience presents some key opportunities for retailers who can quickly and reliably fulfill e-commerce sales.

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Department store chain Belk thrives during the pandemic aided by ship-from-store capabilities supported by Logistyx Technologies

Retail Technology Review

US department store Belk thrived as e-commerce orders surged during the pandemic by having ship-from-store order fulfilment facilities already in place across its 291 store locations with the help of parcel shipping software from Logistyx Technologies.

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Amazon reportedly in talks with Simon on vacated department store spaces

RetailDive

The e-commerce giant is eyeing mall properties for fulfillment centers, according to a Wall Street Journal report.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Many are looking to understand how they can improve the economics of their e-Commerce supply chain in order to meet evolving customer needs without compromising margins.

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The Need for Delivery Speed Drives Holiday Hiring

Retail TouchPoints

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Ecommerce execution will lean more heavily on store-based fulfillment. Relieving Pressure On Stores.