Retail TouchPoints

MAY 15, 2024

Amidst the availability of free or low-cost options, SMBs must navigate potential risks thoughtfully to safeguard their interests, protect consumer privacy and uphold ethical standards. Q: When considering AI solutions for their ecommerce strategies, what precautions should SMBs take to ensure protection against potential risks?

Small Business Retail 203

Small Business Retail Information eCommerce Management 203

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 221

B2B eCommerce BigCommerce Omnichannel 221

Retail TouchPoints

MAY 6, 2022

The rise of ecommerce and other technological advances have made the retail sector an increasingly data-rich environment. In order to meet these expectations, retailers must deploy data strategies that enable them to better understand consumer behavior and make more informed business decisions.

Retail 263

Retail Management Information Consumer 263

Retail TouchPoints

MARCH 29, 2021

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting those expectations that brands and retailers will create measurable ROI, drive sales and generate loyalty.

eCommerce 297

eCommerce Payments Retail POS 297

Retail TouchPoints

AUGUST 11, 2021

With ecommerce now representing 21% of total retail sales in 2020 versus 15% in 2019, more retail transactions are occurring virtually than ever before, increasing the volume of data, and more importantly the risk of data being exploited by malicious actors online. . Tips for Meeting PCI DSS Compliance. Leverage technology.

Payment Services 264

Payment Services Retail Electronics Information 264

ChannelAdvisor

JUNE 2, 2021

While there was a wide variety of topics covered at this year’s event, we focus in this post on those related to e-commerce. Jerry Dischler, Google’s VP/GM of Ads, led off the keynotes with a focus on user privacy. This new era of privacy is needed, he argued, to regain consumers’ trust in the internet.

eCommerce 98

eCommerce Merchant Services Marketing Payment Services 98

lateshipment

APRIL 28, 2024

From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?” Just like E-commerce, CX is also transforming while still being an integral part of the shopping channel and innovations can’t be left out.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

Forrester eCommerce

JULY 8, 2019

If you answered no, you’re not alone Employee privacy is a big reason why not. Does your organization have a strategy for protecting employees at home as a part of your overall cybersecurity program? Something that could include, but really goes to a place that is beyond awareness training? And yet, as the connected smart […].

Consumer 326

Consumer Information Mobile Customer 326

Retail TouchPoints

DECEMBER 18, 2023

But the advent of artificial intelligence (AI) has transformed the quest for the perfect online purchase and unleashed a remarkable evolution in ecommerce. The use of AI in ecommerce has uncovered numerous lessons about how modern businesses should operate and engage with their customers. Multiply that by the 33.4

Recommendation 250

Recommendation eCommerce Jewelry Document 250

Retail TouchPoints

APRIL 9, 2024

Make sure you have a trustworthy partner that can help manage and analyze data in a safe way that guards customer privacy. Brands that can deliver a hyperpersonalized offering based on predictive analytics and aggregated data pools will meet this emerging segment’s needs more clearly.

Merchant Services 232

Merchant Services Travel Management Consumer 232

BigCommerce

NOVEMBER 20, 2019

Trends come and go in ecommerce. Customer expectations expand as quickly as online stores strive to meet them. However, one…

eCommerce 204

eCommerce Consumer Customer 204

ESW

SEPTEMBER 3, 2018

International eCommerce has grown dramatically in recent years, and the trend is likely to continue. Accenture reports a compound annual growth rate of nearly 30 percent from 2014 to 2020 for cross-border eCommerce. But those retailers who embrace cross-border eCommerce will, in fact, rule the world.”.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

Retail TouchPoints

NOVEMBER 2, 2023

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering relevant, targeted content and experiences — commonly known as personalization — ecommerce companies can increase engagement, conversion, average order value and ultimately, revenue. But potential obstacles lie ahead.

eCommerce Marketing 224

eCommerce Marketing eCommerce Customer Experience Management 224

ROI Revolution

MAY 30, 2023

Like consumers’ increasing focus on brand values, there is also an increasing expectation that ads are personalized to meet each user’s specific needs. Privacy Restrictions Another trend affecting the industry is consumers’ concerns over privacy and how companies handle their personal data.

eCommerce 148

eCommerce White Paper PPC Consumer 148

Forrester eCommerce

JANUARY 11, 2022

From increasingly strict data privacy in government and big tech to tectonic shifts in consumers’ digital behaviors to the innovation programs to meet consumers […].

Consumer 369

Consumer Customer B2C Marketing 369

ChannelAdvisor

JUNE 2, 2021

While there was a wide variety of topics covered at this year’s event, we focus in this post on those related to e-commerce. Jerry Dischler, Google’s VP/GM of Ads, led off the keynotes with a focus on user privacy. This new era of privacy is needed, he argued, to regain consumers’ trust in the internet.

eCommerce 59

eCommerce Merchant Services Marketing Payment Services 59

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. The question becomes, what should you be doing to meet CCPA requirements? Implementing A CCPA Compliance Strategy.

eCommerce 169

eCommerce Retail Technology Customer Data 169

ESW

SEPTEMBER 3, 2018

International eCommerce has grown dramatically in recent years, and the trend is likely to continue. Accenture reports a compound annual growth rate of nearly 30 percent from 2014 to 2020 for cross-border eCommerce. But those retailers who embrace cross-border eCommerce will, in fact, rule the world.”.

Customer Data 60

Customer Data eCommerce Customer Consumer 60

RetailMinded

APRIL 2, 2024

Focus on where those two meet.” So, let’s talk about strategies where your customers’ wishes and yours best meet. It uses customers’ consent while protecting their privacy. There are privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act that need to be followed.

eCommerce 52

eCommerce Order Fulfillment Live Chat Shipping 52

ESW

JUNE 23, 2023

Global ecommerce sales are expected to increase to $5.4 And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. According to Morgan Stanley, parts of Southeast Asia and Latin America could experience 17% to 20% ecommerce growth over the next five years.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

UpSellIt

SEPTEMBER 30, 2019

Since the implementation of the EU’s General Data Protection Regulation (GDPR), data protection and privacy have been at the epicenter of ecommerce discussions for some time. California Consumer Privacy Act of 2018. 5) The right of Californians to equal service and price, even if they exercise their privacy rights.

Consumer 60

Consumer Information Operations Article 60

Groove

DECEMBER 5, 2022

Groove Commerce initially partnered with Caragh Nursery to migrate them to HubSpot Service Hub & Marketing Hub. Following this successful project, Caragh Nursery realized the need for an ongoing eCommerce partnership with our agency – a team who understood their challenges and had the experience to overcome them. Background.

Marketing 370

Marketing Accessories Management Customer 370

Forrester eCommerce

JANUARY 21, 2022

Three US lawmakers (Rep. Anna Eshoo, Rep. Jan Schakowsky, and Sen. Cory Booker) made a splash on Wednesday when they introduced the Banning Surveillance Advertising Act of 2022. Its primary goal is to limit the data that advertisers and adtech vendors can use to target advertising.

Customer 195

Customer Marketing 195

UpSellIt

JULY 25, 2018

Since the implementation of the EU’s General Data Protection Regulation (GDPR) , data protection and privacy have been at the epicenter of ecommerce discussions for some time. This new law gives data and privacy discretion back to the consumer and officially awards five new privacy-related rights to California residents.

Consumer 63

Consumer Information Operations eCommerce 63

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

Forrester eCommerce

APRIL 10, 2020

Consumers want companies to understand them, meet their needs, and protect their privacy. Despite technology that provides insights, touchpoints are multiplying, marketing channels are still siloed, and customer expectations for a seamless brand experience continue to grow. Marketing […].

Customer 284

Customer Channel Technology Consumer 284

Retail TouchPoints

JUNE 13, 2023

Unified commerce: Consumers today expect a seamless shopping experience across channels. This shift toward unified commerce requires us to blur the lines between physical and digital retail and create a consistent and integrated customer experience across channels. This is not just a matter of compliance, but of trust.

Supplies 225

Supplies Customer Experience Technology Omnichannel 225

Retail TouchPoints

APRIL 20, 2021

In the world of ecommerce — no less a form of entertainment than our social feeds and media apps — this translates to the products brands suggest to us, both actively and passively, on their websites and via marketing channels. Walking a Fine Line: Where Personalization and Privacy Concerns Meet. Privacy-Friendly Data Sources.

Recommendation 262

Recommendation Information Technology Consumer 262

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. It’s the most important weapon for success in your arsenal.

Social Media 261

Social Media Consumer Information Marketing 261

Ecommerce Platforms

SEPTEMBER 26, 2022

Experts predict that by 2025, online commerce will make up 24.5% Branchbob makes it easy to start and run your own ecommerce business from the get-go. With a range of in-built ecommerce features and an easy-to-use interface, there are many reasons to choose Branchbob over more mainstream CMSs. . of the global retail market.

eCommerce Platforms 210

eCommerce Platforms Merchant Services eCommerce Payment Services 210

Forrester eCommerce

FEBRUARY 6, 2019

If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meet their regulatory requirements. Fast-forward to the age of GDPR and the new privacy mandates coming out of California (CCPA), and […].

Financial Services 316

Financial Services Management 316

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. Why is CRM Important for eCommerce Businesses? What Is a Customer Relationship Management System?

Payment Services 78

Payment Services eCommerce Management Customer 78

FastSpring

FEBRUARY 27, 2019

Have you heard about the California Consumer Privacy Act (CCPA) ? This historic privacy bill was unanimously passed and signed into law in the summer of 2018. CCPR takes a similar approach to privacy but is specific to California residents. Receive equal service and pricing regardless of privacy choices.

Consumer 64

Consumer Definition Information eCommerce Platforms 64

Ecommerce Platforms

APRIL 7, 2022

75% of internet users in the US are more concerned with their online privacy than they’ve ever been. As a business owner, you need to find the balance between gathering data to support your business, complying with the law, aligning with your moral values, and respecting your customers’ privacy. Are you most worried about privacy?

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 A powerful solution for enterprise Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retailers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

ROI Revolution

OCTOBER 27, 2020

This gives advertisers who meet the requirements for this new feature an advantage in capturing the attention of the customer , which is especially useful as we kick off the 2020 holiday season. The post Q3 2020 Paid Search Updates: Google Shopping, Microsoft, + Privacy appeared first on ROI Revolution.

Shipping Costs 78

Shipping Costs Shopping Carts Article Shipping 78

MagentoBrain

MAY 4, 2023

Magento Business Intelligence is an analytics platform that is designed specifically for e-commerce businesses. Features and functionality of Magento business intelligence Offers a wide range of features and functionality designed to help e-commerce businesses collect, analyze, and interpret their data effectively.

Magento 52

Magento Payment Services Payments eCommerce 52