Forrester eCommerce
JANUARY 24, 2022
At the beginning of 2022, Zero Trust faces a bizarre dichotomy; it’s on the verge of becoming the de facto cybersecurity approach while simultaneously having many security practitioners decry it as “just a marketing ploy.” How did we, as the security community, arrive at such a precarious perch? Part of the problem, according to John […].
Retail TouchPoints
JANUARY 24, 2022
Without customers, retail businesses grind to a halt. That’s why price and merchandise are carefully curated to align with brand image. But buyers aren’t shopping your brand solely based on inventory — they’re equally as motivated by the engagement they have with your service employees. This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips.
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Forrester eCommerce
JANUARY 24, 2022
In the midst of tech consolidation, brands must think strategically about their CMS Portfolio. Some smart brands are realizing that a multi-CMS strategy can actually improve agility, flexibility, and speed to market.
Retail TouchPoints
JANUARY 24, 2022
Retailers are heading into 2022 in the face of serious challenges, including inflation and labor shortages, but many executives are confident that the industry will prevail. In fact, 32% believe that retail as a whole will experience 5% growth or more this year, according to Deloitte’s 2022 Retail Industry Outlook. “Retailers are still pretty optimistic in terms of the power of the consumer in spite of the inflationary headwinds ,” said Rod Sides, Vice Chair and U.S.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
JANUARY 24, 2022
Leonardo Da Vinci said, “To develop a complete mind; Study the science of art. Study the art of science. Learn how to see. Realize that everything connects to everything else.” This couldn’t be more profound in an era of marketing, advertising, and digital experience where the distinction between a brand’s promise, how its communicated and […].
Retail TouchPoints
JANUARY 24, 2022
Operations Experience Management, or OXM, empowers brands and retailers to drive loyalty post-purchase. Rather than simply personalizing the browsing and buying experience, OXM helps companies ensure that consumers receive timely and relevant information about their orders. Watch this video to learn how parcelLab is helping companies across categories optimize the post-sales experience.SHOW LESS.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JANUARY 24, 2022
Two entrepreneurs based in Boulder, Colo. have teamed up with the non-profit GLAM4GOOD to collect unused product from brands and retailers for distribution to victims of the Marshall Fire, which displaced close to 10,000 people in two adjacent Colorado towns on Dec. 30, 2021. . The initiative, called Basecamp Collective , has already received donations from American Eagle , The North Face , Vans , Jansport , Sonos , Eagle Creek and others participating in its 1×100 Brand Challenge, which a
My Wife Quit Her Job
JANUARY 24, 2022
When you purchase wholesale products from China, you will need a method to ship your cargo from China to the United States (or wherever you reside). Depending on the mode of transport and the weight and dimensions of your shipment, delivery times and shipping rates will vary. This post will provide you with an overview of your shipping options and answer the following questions about importing from China.
Retail TouchPoints
JANUARY 24, 2022
As part of efforts to broaden its product offerings, Walgreens will host a virtual Supplier Diversity Summit April 5-8, 2022. Vendors will have the opportunity to connect with the Walgreens merchandising team, share their products and get feedback, with the ultimate goal of being stocked on Walgreens shelves in their local areas. Walgreens will use the Summit to increase sourcing from suppliers that are at least 51% owned, operated and managed by people who are disadvantaged, disabled, military
lateshipment
JANUARY 24, 2022
The transactional order delivery loop does not close with handing over the package to the shipping carrier. As an e-commerce business owner, you need to take control of your post-purchase and constantly be ready to face the risk of your customers’ in-transit packages facing issues. This is because the customers feel that the onus of on-time and issue-free delivery is on the brand they shopped from rather than the shipping carrier. 1-in-3 customers abandon a brand after just one incident involv
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JANUARY 24, 2022
Savage X Fenty has launched in-store fitting technology powered by FIT:MATCH at its first brick-and-mortar location , with plans to expand the solution across all its channels over the coming year. Savage x Fenty also has invested in FIT:MATCH to accelerate expansion of the AR-powered technology. FIT:MATCH is designed to use body scans from Apple devices equipped with lidar, to analyze shoppers’ body shape data and find their personal “fit twin” from the unique database created for each retailer
SheerID
JANUARY 24, 2022
SheerID announced several exclusive offers for students and teachers to celebrate the International Day of Education on January 24.
Inflow Insights
JANUARY 24, 2022
With Americans spending an average of four hours a day on social media, it’s increasingly becoming the place customers go to learn about new products and make decisions about what (and whether) to buy. This makes social media critical to the survival of your eCommerce brand. But a successful social media strategy focuses on more than just marketing your products.
Ecommerce Platforms
JANUARY 24, 2022
During the pandemic, “buy now, pay later” apps (BNPL) skyrocketed in popularity. In fact, as many as 60% have used such a service, with some consumers using ‘buy now, pay later' options more than once a week. . So what is this new trend? As its name implies, BNPL apps enable consumers to purchase a product and then pay for it in installments (usually across a few weeks or months).
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
JANUARY 24, 2022
The opportunity for retailers to get in front of millions of active users to promote or sell physical and virtual goods has officially arrived.
Omnisend
JANUARY 24, 2022
Reading Time: 7 minutes. BigCommerce and Magento are two of the most widely used ecommerce platforms in the world. In fact, these two services are behind ecommerce stores for major global brands including Skullcandy, Ben and Jerry’s, and Burrow (BigCommerce) as well as HP, Rossignol, and Food Service Direct (Magento). While both BigCommerce and Magento are extremely powerful and flexible, you shouldn’t invest time, money, or other resources into a new ecommerce platform until you’ve thoroughly w
RetailDive
JANUARY 24, 2022
After shoppers take a brief quiz, the retailer will match them with a personal stylist and provide them with tailored recommendations within a day.
PERQ
JANUARY 24, 2022
Multifamily PMCs often manage to a measurement of the cost per lead or the cost per lease. The average spend varies widely and is reportedly on the rise. Whether you manage one or both of these metrics, if you’re not comfortable with what you see, you need to take action. . . Cost per Lead refers to the average cost of each of the leads you create.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
JANUARY 24, 2022
Kmart and Sears department stores are an endangered species, with just a few of each remaining — and the count is getting smaller all the time.
PERQ
JANUARY 24, 2022
Managing multifamily leasing activity has never been more painful. While it’s commonly expressed in different ways, . My leasing team is not following up on leads . Leads are falling through the cracks . We have too many “looky Lous” . . Chances are it sounds familiar to you. . . The conundrum is that you’ve generated more leads than the team can handle, but you also need to keep that volume going to ensure that enough leases get signed to maintain your occupancy numbers based on current
RetailDive
JANUARY 24, 2022
The department store, under pressure from activist investors, reportedly received offers from firms including Sycamore Partners and Acacia Research.
Email Audience
JANUARY 24, 2022
Video marketing is becoming a more and more significant part of digital marketing strategies over recent years. Branded video content turns out to be a powerful tool for business promotion. The reason is – the popularity of video content among users. A study by Cisco predicted the growth of video traffic to 82% of all traffic by 2021. As for more recent studies, Wyzowl states that more than 80% of marketers already use videos in their strategies.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JANUARY 24, 2022
How to spend half a billion dollars in hypothetical money? The athletic brand's operations chief would double down on the circular supply chain.
365 Retail
JANUARY 24, 2022
Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. The joy of shopping in bricks-and-mortar stores retains its pre-covid social value, but the key to on-going success is the industry understanding that customer needs have changed irrevocably, and they need to continue to adapt to meet them. female buyer pays with bank card in tea shop.
RetailDive
JANUARY 24, 2022
For $5.95 a month shoppers can get items delivered by the convenience store in about 30 minutes.
RetailWire
JANUARY 24, 2022
Workers across the U.S. are finding that raises they’ve received over the past year have not been high enough to keep up with the rising cost of food, fuel and housing. Wages for hourly employees fell 2.4 percent last year when adjusted for inflation.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JANUARY 24, 2022
View these top retail resources to help navigate the uncertainty of what lies ahead.
RetailWire
JANUARY 24, 2022
Worker shortages are a fact of life at every stop in the U.S. food supply. This has led to fewer products being shipped and rising out-of-stocks on store shelves. “We were expecting supply issues to get resolved as we go into this period right now. Omicron has put a bit of a dent on that,” Vivek Sankaran, Albertsons CEO, said on a Jan. 11 call with analysts.
iQmetrix
JANUARY 24, 2022
As the retail industry continues to grapple with the effects of the global pandemic, customer behaviors and expectations continue to evolve at a lightning rate. In iQmetrix’s recent Telecom Industry Address , Butch Cavello, Samsung’s Head of Direct to Consumer Retail, shared his predictions for consumer trends this year and beyond.
RetailWire
JANUARY 24, 2022
Turnover at Amazon.com units is growing as many complain about the pressure of working for a company that some see as unresponsive to employee needs. That combined with less competitive compensation packages has many workers heading to the doors, according to employees. Sarah Schnierer, a senior program manager at Amazon who sent an email explaining her decision to leave the company, expressed disappointment in the lack of “progress Amazon made for women with children over the past few yea
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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