Mon.Apr 03, 2023

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Retailers must reimagine demand planning to unlock forecast accuracy

RetailDive

Springs Window Fashions and Lodge Cast Iron transform demand planning with Anaplan.

Fashion 107
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Boxed to Wind Down Retail Business, Sell Software Division in Chapter 11 Bankruptcy

Retail TouchPoints

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 325
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Understand How Professional Services’ Rampant Acquisitions Can Deliver For You

Forrester eCommerce

Professional services firms including management consultancies, technology service providers, Big Four accounting firms, full-service consultancies, and product engineering firms have grown far faster than GDP for over a decade. Accenture’s revenue has risen at a compound annual growth rate (CAGR) of 11.2%, EPAM’s by 26.5%, and TCS’s by 9.8%.

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Retailers Need to Close Active Directory Security Gaps

Retail TouchPoints

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

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The Pragmatic Path to Composability: Adapting to the Future through Modularity

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

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Indian Tech Outlook Looks Very Positive For 2023–2024

Forrester eCommerce

All major economies have been under distress due to the Ukraine war, stress in supply chains, post-COVID pressures, and banking crises in the US and Europe. Notwithstanding these challenges, the Indian economy will grow between 6.5–7.0% in the next 12 months.

Banking 195
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Build-A-Bear Names New Chief Marketer as Brand Evolves Beyond the Mall

Retail TouchPoints

Build-A-Bear Workshop has appointed Julia Fitzgerald as its new Chief Marketing Officer with the goal of further driving the company’s profitable growth through the “strategic evolution of the company and monetization of the powerful brand equity.” Fitzgerald will be a member of Build-A-Bear’s senior leadership team, reporting directly to CEO Sharon Price John.

Workshop 263

More Trending

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Oh, Baby! H&M Adds Certified Compostable Newborn Clothes Collection

Retail TouchPoints

H&M will debut a new collection of compostable baby clothes that have earned Gold status from the Cradle to Cradle Products Innovation Institute on April 6, 2023, both in stores and online. The clothing and accessories in the 15 -piece line are made with organic cotton and include a bodysuit made without metal or plastic trims. “Room to grow” details such as adjustable waists, foldable waistbands and cuffs are designed to extend the usable life of the clothing.

Clothing 261
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The White House’s $500 Million Request For CX Funding Is A Big Step Toward A Vital Goal

Forrester eCommerce

The White House’s budget proposal for fiscal-year 2024 includes more than $500 million in customer-experience (CX)-related investments to continue progress on the administration’s robust CX goals. Predictably, this hasn’t made headlines: It’s just.007% of the total $6.9 trillion budget proposal and doesn’t excite fiery debates like higher-profile requests do.

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Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service

Retail TouchPoints

More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These 86.9 million or so homes spent $136.8 billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 billion in 2023. Consumers spending more on their “fur babies” presents a big opportunity for brands like Myos Pet , which provides canine supplements crafted with Fortetropin® that are clinically proven to build muscle for better mobility

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XR Glasses (i.e., Headsets) For Consumers – Just Another Screen? Or More?

Forrester eCommerce

The conversation around extended reality (XR) headsets comes and goes frequently – and is peaking again now. The story arc of these conversations has been similar for at least a decade (though we seem to have collective amnesia).

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Activist Investor Pushes for Tax-Free 7-Eleven Spinoff

Retail TouchPoints

Activist investor ValueAct Capital sent an open letter to Seven & I Holdings asking the company to spin off 7-Eleven as its own company. ValueAct is pushing for a re-evaluation of the company and a restructuring that would create a “global champion 7-Eleven company.” The activist investor owns a 4.4% stake in the retailer and has been pushing for change since 2020.

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The OMS Market is a Battleground – Latest Forrester Wave™ Shows Fierce Competition

Forrester eCommerce

The just-published Forrester Wave™ for Order Management Systems (OMS) illustrates a fractured market of 8 OMS vendors, all racing to match an unprecedented rate of change.

Marketing 195
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Walmart Rolls out New Discovery-Based Online Experience

Retail TouchPoints

Walmart has revamped its digital storefront to give customers “a sleek new look and experience that offers a more engaging way to browse and discover our incredible assortment,” said Tom Ward, EVP and Chief Ecommerce Officer of Walmart U.S. in a blog post outlining the updates. The key change to the Walmart.com experience is a completely redesigned homepage both online and in the Walmart app.

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Let The Battle Begin: Privacy Versus ChatGPT

Forrester eCommerce

ChatGPT is in trouble with privacy. As part of an open investigation, the Italian regulator has stopped the use of ChatGPT in Italy.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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What Is Social Commerce and Why Should You Care About It?

Wiser

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

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Is Shopify Good for SEO? A Simple Overview

Ecommerce Platforms

Is Shopify good for SEO? Many people agree that Shopify is a powerful and versatile store-building platform, but how effective is it at allowing you to capture attention from the search engine results pages? After all, to ensure your Shopify store makes an impact, you’re going to need SEO. The simple answer is yes, Shopify does have a number of tools available to ensure you can thrive in the search engines.

Shopify 104
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A Step-by-Step Guide to Granting Access to Google Merchant Center

Store Growers

If you’re familiar with Google Shopping , you’ve probably heard about or even used Google Merchant Center (GMC), one of Google’s essential tools for uploading and customizing product data. With a free GMC account, you can keep your product listings on Google Merchant Center up-to-date, which you can use in your Google Ads campaigns. The platform is great for team collaboration and workflow efficiency , as it allows you to grant team members full or limited Google Merchant Center access.

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Is Shopify Good for SEO? A Simple Overview

Ecommerce Platforms

Is Shopify good for SEO? Many people agree that Shopify is a powerful and versatile store-building platform, but how effective is it at allowing you to capture attention from the search engine results pages? After all, to ensure your Shopify store makes an impact, you’re going to need SEO. The simple answer is yes, Shopify does have a number of tools available to ensure you can thrive in the search engines.

Shopify 104
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Boxed files for Chapter 11 bankruptcy

RetailDive

The company intends to sell its software business while it winds down retail operations over the next several weeks.

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GA4 vs UA: Breaking Down the New Terminology

Digital Doughnut

Google Analytics 4 is the next-generation measurement solution. Come 1st July 2023, standard Universal Analytics properties will stop processing data. But what are the key differences between GA4 and UA?

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Lizzo’s Yitty launches gender-affirming shapewear

RetailDive

The collection, which comes a year after the Fabletics sister brand launched, comes as more retailers introduce more inclusive offerings.

Retail 111
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ShopTalk 2023 Takeaways for Brands with DTC Channels

ESW

ShopTalk 2023 is in the books. As perhaps the largest gathering of retail and brands, the Las Vegas-hosted event was three days of non-stop innovation and inspiration (plus a fantastic performance by Nelly). As we headed home, we reflected on key topics and trends that are poised to shape the landscape for brands with DTC channels. Omnichannel and Unified Commerce Today’s shoppers have more choices than ever.

Channel 78
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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3 years later: How COVID-19 exposed the vulnerability of suppliers and workers to the power of big buyers

RetailDive

A tidal wave of order cancellations in early 2020 had dire repercussions for laborers and their families. The consequences are still being felt.

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Shoptalk 2023 Recap: Key Trends and Learnings

GetElastic

Shoptalk is an annual tradeshow where thousands of retailers come together to discuss the latest trends, technology, and future of retail. Our team was thrilled to attend once again in Las Vegas this year- meeting partners, prospects, and clients to talk about the state of the retail industry and discuss their digital vision and initiatives for the upcoming year.

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Former Bed Bath & Beyond CEO sues over unpaid severance

RetailDive

Mark Tritton alleges that the retailer stopped payments on his $6.76 million severance agreement in January.

Retail 122
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4 ways the power of ChatGPT can unlock more value from your brand’s digital shelf data

Profitero

ChatGPT = Chat Generative Pre-training Transformer ChatGPT is an AI chatbot developed by OpenAI that exploded into mainstream consciousness shortly after it was released in November 2022. It’s not the first chatbot of its kind, but thanks to its advanced capabilities and impressive human-like responses it’s certainly the most popular right now. There are endless potential applications of this kind of technology, but at Profitero we’ve been investigating how you can use ChatGPT for free analysis

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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After 15 years, Tommy John reflects on its omnichannel mindset

RetailDive

The undergarments brand has been profitable since it launched. CEO Tom Patterson spoke with Retail Dive about his approach to growth.

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SheerID and Thule Partner to Honor Students, Military, and First Responders With 30% Off Outdoor and Travel Gear for the Whole Family

SheerID

SheerID and Thule Partner to Honor Students, Military, and First Responders With 30% Off Outdoor and Travel Gear for the Whole Family

Outdoor 78
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Express faces NYSE delisting

RetailDive

The apparel retailer may enact a reverse stock split — subject to board and stockholder approval — in order to reach compliance.

Apparel 106
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How Ecommerce is Bringing B2B Sellers into the Customer-Centric Future

Digital Doughnut

Ecommerce has become an essential tool for B2B businesses looking to contend with changing customer behaviour, technological development and economic instability.

B2B 59
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.