UpSellIt

APRIL 22, 2024

Spotlight on Upsellit’s “Best Use of Data & Insights” Win Upsellit earned Best Use of Data & Insights for our collaboration with a decade-long client, specifically highlighting campaigns from the past year where we leveraged data to enhance the customer journey.

Comparison Shopping 142

Comparison Shopping Technology Conversion Optimization Recommendation 142

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. Many companies have long been using AI and machine-learning technologies to enhance their business practices.

Retail 310

Retail Customer Experience Technology Operations 310

Retail TouchPoints

FEBRUARY 5, 2024

Consumers can use ChatGPT to describe their specific home design needs and receive customized recommendations, for example, “Show me a cozy living room layout for a small apartment with the use of sustainable materials.” billion to expand and enhance its U.S. Ikea had committed to spending $2.2

Omnichannel 276

Omnichannel Recommendation Improvements Marketing 276

Retail TouchPoints

JUNE 1, 2023

The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity. The proposal also recommended that the analysis bring in workers and customers to help inform solutions and make recommendations for actions that can be taken.

Recommendation 270

Recommendation Channel Improvements Information 270

Retail TouchPoints

DECEMBER 19, 2023

It’s not just about the enhanced visual quality and user interface; we’ve integrated advanced AI and AR capabilities to create a more personalized shopping experience,” explained Khemiri in a statement. The “BeautyQoach Amara” AI guides users through the store and offers tailored product recommendations based on chat interactions.

Technology 274

Technology Recommendation Retail Other 274

Retail TouchPoints

DECEMBER 14, 2023

Colorists are equipped to address all at-home hair coloring questions; they also can help customers identify exactly what products they need from the retailer’s assortment of more than 1,300 hair color shades through product recommendation links that will then populate the customer’s online shopping cart.

Shopping Carts 241

Shopping Carts Recommendation Consumer Customer 241

Retail TouchPoints

APRIL 17, 2024

The shift isn’t limited to chatbots; it extends to enhancing product catalogs. By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. Many retailers grapple with insufficient product data.

Social Media 291

Social Media B2C B2B Customer Data 291

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels.

Omnichannel 302

Omnichannel Customer Experience Accessories Customer Data 302

Retail TouchPoints

JANUARY 5, 2024

GNC has been using machine learning and AI-powered solutions to sharpen its product recommendations, which is particularly important in the health and wellness category. Being hyper-personalized is about making the right recommendations at the right time.”

Recommendation 298

Recommendation Consumer Information Customer 298

Retail TouchPoints

JULY 19, 2023

Features already available to users include an AI text creator, domain generator, image creator, background removal and image enhancement tools. For ecommerce specifically, Wix also has AI-powered tools to quickly generate product descriptions and recommendations.

Recommendation 215

Recommendation eCommerce Management Technology 215

Retail TouchPoints

MAY 27, 2022

The mirrors recognize the products brought into the fitting room and can offer personalized product and styling recommendations. H&M also is testing “new checkout solutions and enhanced, more sustainable delivery and return options,” but didn’t provide additional details on what those offerings might look like.

Payment Services 292

Payment Services Fashion Recommendation Customer Experience 292

Retail TouchPoints

DECEMBER 1, 2022

The shoppers’ body shapes are matched to digital twins from a database and the customers are offered product matches in their recommended sizes and styles. Customers can scan a QR code to save and shop the recommended products on their devices.

Technology 278

Technology Omnichannel Recommendation Customer 278

Retail TouchPoints

MARCH 27, 2023

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We

Recommendation 313

Recommendation Technology Management Customer 313

UpSellIt

FEBRUARY 22, 2024

Upsellit’s Website Experience houses all the award-winning solutions that create one-to-one engagements to enhance ecommerce conversion rates. The most common types of recommendations are upsells, cross-sells, downsells, and bundles. The most common types of recommendations are upsells, cross-sells, downsells, and bundles.

Conversion Optimization 134

Conversion Optimization Recommendation Customer Loyalty Merchant Services 134

Retail TouchPoints

MARCH 17, 2023

Leveraging AI- and machine learning-based prescriptive recommendations, the Blue Yonder tech is designed to offer SSB a holistic, connected view of its supply chain, enabling better forecast accuracy and inventory management. “At

Supplies 231

Supplies Improvements Recommendation Management 231

Retail TouchPoints

JANUARY 11, 2024

where cutting-edge technology meets our passion for enhancing the customer journey and reinforcing our position as a leader in retail.” “We are strategically implementing AI to help us better use data to benefit our customers and enhance internal processes,” said Murali Sundararajan, CIO at VS&Co. in a statement.

Supplies 173

Supplies Technology Recommendation Apparel 173

Retail TouchPoints

APRIL 12, 2024

Additionally, the newsletter will spotlight events at local retail stores, weather updates and gear tips, along with Brooks-sponsored content such as in-depth looks at new product launches and brand initiatives as well as recommendations on community retailers. “We

Outdoor 147

Outdoor Events Supplies Recommendation 147

Retail TouchPoints

MARCH 16, 2022

The platform includes the return of Macy’s Style Crew, the team of in-house experts who guide shoppers by sharing live demos, tutorials and recommendations. We will help our customers express their personal style through personalized data-driven recommendations and expert advice that will differentiate us in a cluttered marketplace.

Recommendation 289

Recommendation Social Media Demo Omnichannel 289

Retail TouchPoints

FEBRUARY 15, 2023

Personalized customer experiences: AI.Retail now leverages Google Cloud’s Discovery AI solutions for retail, which can reduce search abandonment through Google-quality search capabilities, deliver personalized recommendations at scale and help shoppers find products with images. Current customer Albertsons Cos.

Merchant Services 282

Merchant Services Supplies Retail Customer Data 282

Retail TouchPoints

SEPTEMBER 18, 2023

With respect to optimizing employee efficiencies, generative AI could be used by store associates on handheld devices to think up product recommendations when advising customers, and AI will hopefully be deployed in order to achieve the most ideal sales floor schedules. Shopping should be rewardingly seamless for everyone involved.

Retail 300

Retail Gifts Recommendation Consumer 300

Retail TouchPoints

DECEMBER 27, 2023

Retailers can consider solution partners that help cut through the noise, aggregate consumer sentiment and recommend attributes, like ingredients or marketing themes that could become a part of the core product, thereby shortening the innovation cycle. Enhanced demand planning. More effective promotions.

Improvements 247

Improvements Supplies Consumer Operations 247

Retail TouchPoints

JULY 13, 2022

The app, which was created in partnership with Swiftly , aims to provide customers with enhanced mobile shopping experiences and generate new advertising revenue for the retailer. CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales.

Omnichannel 251

Omnichannel Payments Multi-channel Retail 251

Retail TouchPoints

MARCH 20, 2024

For brands, building and maintaining positive relationships with consumers is key – in fact, 86% of consumers will recommend a brand to friends and family if a consumer is loyal to that company. These technologies also can help measure the metrics that matter to you, like connecting the dots between messaging and sales.

Small Business Retail 258

Small Business Retail Recommendation Consumer Customer Data 258

Groove

MARCH 4, 2024

Websites crafted strategically can act as a conduit to enhance a user’s experience. Dynamic Search Bar Enhancement Predictive search and auto-complete features are examples of search tools that leverage data analytics for anticipating the behavior of a user. Striking this balance is the key to building brand loyalty with eCommerce.

Web Design 370

Web Design eCommerce Improvements Presentation 370

Retail TouchPoints

OCTOBER 31, 2023

Retailers’ first move should be to assess current trends, and how well they align to office culture, so they can be used to drive recommendations. Other currently on-trend items like vests and long coats are also office-friendly and can be used to round out retailers’ basic RTO recommendations.

Customer 277

Customer Retail Recommendation Fashion 277

Retail TouchPoints

MARCH 24, 2022

This customized technology creates a digital 3D model of the customer’s feet that is used to recommend their ideal work boot size and any additional foot support. In a partnership between Red Wing and Superfeet , stores also will offer insole recommendations and the ability to purchase custom 3D printed footbeds. ” .

Recommendation 255

Recommendation Technology Customer Data Information 255

Retail TouchPoints

APRIL 25, 2023

Customer Tools Enable Greater Discovery Customer-facing additions include the new discovery shopping feed, powered by Klarna’s in-house AI recommendation engine. The feed was designed to give shoppers highly personalized recommendations to make it easier to find items relevant to their needs.

Payment Services 286

Payment Services Social Media Recommendation Consumer 286

Retail TouchPoints

AUGUST 9, 2023

The retailer will use Google Cloud to enhance both its in-store and online retail experiences as well as to support John Lewis’ ambition to get closer to its customers by creating a pan-Partnership loyalty program in 2024.

Fashion 215

Fashion Technology Recommendation Operations 215

Retail TouchPoints

APRIL 3, 2024

Send updates via email or text about the status of a return or exchange and consider including a personalized message or recommendation for other products they might like. A hassle-free returns policy, with clear, easy-to-follow instructions, can significantly enhance customer satisfaction.

Shipping Costs 201

Shipping Costs Shipping Labels Shipping Consumer 201

UpSellIt

FEBRUARY 20, 2024

Take a look at the new changes we’ve made to enhance your experience with Upsellit. We’ve enhanced the user experience to ensure that you can easily discover how Upsellit can elevate your conversion strategies. Deliver relevant product recommendations or real-time alerts to guide shoppers through your customer journey.

Customer Retention 128

Customer Retention Merchant Services Conversion Optimization Recommendation 128

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

B2B 274

B2B Shopify Merchant Services eCommerce 274

Retail TouchPoints

JUNE 16, 2023

Traditional search marketing tools and reports are often insufficient, and marketers require an innovative solution that addresses gaps in existing search marketing tools to enhance brands’ visibility on the Google SERP and maximize ROAS. What’s Causing the High Levels of Fluctuation in Google’s SERP? Optimizing share of voice.

SEO 264

SEO Search Marketing Improvements Recommendation 264

Retail TouchPoints

MAY 12, 2022

Sensormatic Solutions has launched an enhanced Sensormatic IQ platform and transformative services. The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness.

Operations 267

Operations Recommendation Technology Management 267

RetailDive

JANUARY 12, 2024

The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

Apparel 107

Apparel Recommendation 107

Retail TouchPoints

JANUARY 4, 2023

Another way to modernize product discovery is by enhancing how customers browse and search for products. The search bar can be enhanced with autofill options like “suggested” or “similar” product recommendations. Flexible Navigation and Filters. Personalization goes beyond discovery, as well.

eCommerce 271

eCommerce Omnichannel Comparison Shopping Recommendation 271

Groove

APRIL 4, 2024

Once you’re in, you'll be able to start comparing your metrics, gain valuable insights, and begin the journey of enhancing your eCommerce business with the support of robust, real-time data. Personalized product recommendations and time-sensitive offers can also encourage customers to increase the size of their orders.

Shopify 150

Shopify Payment Services eCommerce Merchant Services 150

Groove

FEBRUARY 20, 2024

For example, a Shopify CRM can help B2B businesses with segmentation and enhanced customer profiling. Conclusion: Finding the Best CRM for Shopify To find the best CRM for Shopify to meet your business needs, we recommend taking advantage of free trials or using the free plans available from some tools.

Shopify 358

Shopify eCommerce B2B Live Chat 358