Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

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Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

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Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S.

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Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

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Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Retail TouchPoints

MARCH 24, 2022

Instacart already powers the ecommerce and fulfillment experience for hundreds of retailers across North America. Now the online grocery marketplace has launched a suite of technologies to help its partners continue their digital transformation with new fulfillment , advertising and insights capabilities.

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Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Category management strategies are increasingly integrated with online platforms, providing a seamless omnichannel shopping experience for consumers.

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RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

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ROI Revolution

MAY 20, 2021

In 2020, the pandemic significantly impacted the entire retail industry. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. So what exactly is an omnichannel strategy?

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Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. Amid all the turmoil, one thing is clear: COVID-19 is simply a catalyst for adopting digital retailing technology. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping.

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Retail TouchPoints

AUGUST 23, 2022

eBay will pay $295 million to acquire TCGplayer , an online collectibles technology platform and marketplace for trading card games. The company’s technology is known for connecting hobby stores and online sellers with customers and collectors on a global scale. The deal is expected to be completed by Q1 2023.

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Retail TouchPoints

OCTOBER 24, 2023

New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided , leaving an opening for executives to focus on improving supply chain resilience for the long term.

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iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

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Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. RTP: Despite being such a key disruptor in the retail industry, Amazon has struggled with its brick-and-mortar efforts.

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Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

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Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Retail TouchPoints

AUGUST 16, 2021

As a digital-first company, we take an omnichannel approach to how those touch points live together, including brick-and-mortar stores, as a way for us to scale our connection with our community locally and globally.”.

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ChannelAdvisor

APRIL 7, 2019

Developing an omnichannel supply chain strategy is essential to remaining competitive. This means enabling both order fulfillment and returns through various locations and methods, such as in your own or affiliate brick-and-mortar retail stores, as well as through digital stores. Simplify inventory management. Optimize operations.

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Fabric

MARCH 14, 2023

trillion fashion and apparel industry—where $898 billion is transacted online —and where consumers are constantly seeking new styles, trends, brands, and designs. Meanwhile, the fashion industry is becoming more competitive while consumers are spending less. This is especially true in the $1.53

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Retail TouchPoints

JANUARY 23, 2024

And after three years of pandemic aftershocks, industry experts confirmed what everyone in attendance felt (especially in their aching feet): the Big Show is officially back. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

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Retail TouchPoints

DECEMBER 15, 2023

The expansion also helps Chewy further fulfill its goal of “being the most trusted and convenient destination for pet parents and partners,” according to a company statement. Chewy also has deepened its assortment of health products for pets, from diet foods to supplements.

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Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

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Retail TouchPoints

NOVEMBER 17, 2023

Subsequently, when a customer order is out of stock or delayed, omnichannel retailers are offering product substitution , which refers to suggesting a similar alternative when the specific products customers originally ordered are unavailable. Using substitution tactics, retailers can recalibrate inventory levels.

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Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry. Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

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Retail TouchPoints

FEBRUARY 21, 2022

Today’s shopper now expects a seamless omnichannel experience, convenient delivery options and an array of sustainable products — as detailed in new research from Capgemini. Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. Expediting delivery with last-mile capabilities.

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Retail TouchPoints

SEPTEMBER 19, 2023

The joint solution is supported by the Oracle Retail Data Store and cloud platform technologies, allowing retailers to use pre-integrated APIs to link to Uber Direct, the company’s white-label delivery solution.

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Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. Levi’s used an eight-week “boot camp” to train 43 workers with no previous background in data and technology about AI.

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Retail TouchPoints

DECEMBER 10, 2021

Open Air Shopping Centers Enable Easy Omnichannel Services. One thing that’s unlikely to change in 2022 is the importance of omnichannel offerings. That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle.

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Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain. How does it enhance their experience?

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Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Technology is going to be central [to the store experience] — it has to be.

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Retail TouchPoints

SEPTEMBER 29, 2020

Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces. Speakers included industry experts from RSR Research, Coresight Research and Creative Realities as well as retail executives from companies including Office Depot and Regina Andrew Design.

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Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

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365 Retail

DECEMBER 21, 2021

It’s no secret that the retail industry experienced incredible disruption over the past year. From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. .

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Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.

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BigCommerce

MAY 15, 2018

I know that because I’ve seen a lot of changes to the world of ecommerce since I started working in the industry over 15 years ago. I already knew the benefits of SaaS across other pieces of the commerce platform stack, including: Omnichannel commerce technologies. If you don’t, your company won’t be around in five years.

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