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Gift Card Lawsuits Can Be Avoided — Here’s How

Retail TouchPoints

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. Keeping Up with State Compliance.

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Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

Retail TouchPoints

The multi-channel initiative was developed in partnership with stylist and social media influencer Allison Bornstein. To help ensure shoppers find the perfect seasonal outfit, Stitch Fix is gifting hotline callers with $100 credits.

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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

Going Beyond the Gift Many often ask us how we achieved creating such robust relationships and communities? Hosted By Moms, For Moms, the “watch and shop” event gave us another opportunity to bring tips, inspiration and multi-brand gift ideas to our customers. At present, we have about 1.4

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UGG Launches First Flagship Store in NYC; Plans for More Worldwide

Retail TouchPoints

The multi-level, 12,842-square-foot store will feature exclusive items and experiences not available at the retailer’s other stores. We are thrilled to launch the new UGG Flagship on Fifth Avenue in New York City,” said Stefano Caroti, President of Omni Channel at UGG parent company Deckers Brands in a statement.

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Retail Performance Marketers, Rethink Your Barometer of Success This Holiday Season

Retail TouchPoints

With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever. The “last click” is a final stop in a very long multi-touch journey.

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Build-A-Bear Names New Chief Marketer as Brand Evolves Beyond the Mall

Retail TouchPoints

“Over the last few years, we have been building new ways to drive profitable growth as a digital, multi-channel, diversified, site-based entertainment and experience company,” said Price John in a statement. “As The company also generates 10 billion media impressions annually. ”

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Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

Technology may be able to alleviate the problems of multi-tasking associates, but only if retailers invest more in employee-facing solutions. Walker advises retailers to start small, because gift-giving consumers are often shopping at retailers that are unfamiliar to them.