article thumbnail

An E-Commerce Business’ Guide To Shipping Policy

lateshipment

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

eCommerce 130
article thumbnail

How To Improve Brand Experience in the Post-Purchase Phase

lateshipment

However, brands often leave this valuable phase to third-party shipping carriers. At this point, probably the foremost question on your mind is, “so how do I start effectively engaging with customers in the post-purchase stage to improve the brand experience?” Shipping Notifications. When to send shipping notifications?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Shippo Review (2023): An Easy-To-Use Shipping Solution For SMB Merchants

Ecommerce Platforms

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. The user-friendly platform benefits from great shipping costs, a streamlined user interface, and a range of valuable tools for the shipping needs of retailers. What is Shippo?

article thumbnail

Dropshipping Definition: The Best Way to Setup a Drop shipping Business Quickly

Ecommerce Platforms

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253
article thumbnail

Nordstrom Issues Supplier Mandate for RFID Tagging

Retail TouchPoints

RFID-ticketed products are not yet required for drop-ship suppliers. Some are leveraging RFID data to improve workflows and supply chain visibility. The company’s directive to its suppliers includes RFID ticketed products for all of its channels, including Nordstrom, Nordstrom CA, Nordstrom Rack and Nordstrom Rack CA.

EDI 284
article thumbnail

How Marketplace Sellers Can Improve the Customer Experience

ecomdash

With that, here are 5 ways to improve your customer experience: 1. Offer Fast, Free Shipping. With the rise of marketplace services like Amazon Prime, online shoppers expect fast, free shipping and are likely to turn away from a listing with shipping fees or long delivery periods. Engage Customers & Solicit Feedback.

article thumbnail

Best Practices To Build Ecommerce Branded Order Tracking Pages

lateshipment

Common points of interaction with your customers in the post-purchase phase come in the form of transactional shipping notifications, order tracking pages, returns, and collecting their feedback on the delivery experience. We’ve already extensively talked about shipping notifications — read about it here.

eCommerce 130