BigCommerce

AUGUST 15, 2018

No matter how attentive to scalability, when a business grows it’s inevitable that product information becomes scattered, duplicated and siloed. Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels.

Information 212

Information Management Merchant Services Multi-channel 212

Retail TouchPoints

FEBRUARY 16, 2024

On the flip side, the technology can be misused by bad actors in ways that jeopardize security, which in turn damages customer experience, loyalty and trust. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale.

Customer Experience 270

Customer Experience Payment Services Improvements Customer 270

Korona

APRIL 1, 2021

Digital channels and the ability to keep in constant and instant communication with shoppers have made this easier than ever. There are different retailing channels for any type of business. Why Are Multiple Retailing Channels So Important? Shoppers, too, are now using multiple channels in the buying process.

Multi-channel 52

Multi-channel Channel Small Business Retail Retail 52

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

Retail TouchPoints

JUNE 27, 2023

Retailers and brands spend weeks or months mapping new products and catalogs to online channels. As a result, brands can go live on multiple ecommerce channels within minutes instead of months. Retailers and brands that embrace AI-driven, multi-channel mapping will not only eliminate inevitable human errors.

eCommerce 277

eCommerce Multi-channel Multichannel Channel 277

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 264

Customer Multi-channel Channel Customer Experience 264

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Retail TouchPoints

OCTOBER 10, 2022

With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever. The “last click” is a final stop in a very long multi-touch journey.

Multi-channel 284

Multi-channel Marketing Retail Channel 284

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. Sectors like airlines and financial institutions that have access to monetizable personal information (e.g.

Retail 269

Retail Multi-channel Omnichannel Technology 269

Retail TouchPoints

AUGUST 29, 2023

Personalization is the act of tailoring an experience based on information a company has learned about an individual. Scaling requires building a set of enterprise-wide data, analytics, technology, people and governance-related capabilities. It has to be cross-channel. Basically, customers now expect to feel known.

Multi-channel 234

Multi-channel Retail Customer Experience Customer Data 234

Retail TouchPoints

FEBRUARY 4, 2021

Multi-channel marketing technology company Bluecore has released Bluecore Advertise, the first of the solution provider’s product lines to operate outside of retailers’ owned and ecommerce shopping channels. Bluecore Advertise builds on the personalization capabilities of the solution provider’s earlier offerings.

Channel 150

Channel Multi-channel Recommendation Operations 150

Ecommerce Platforms

OCTOBER 26, 2021

The solution is based on an entirely open rest API architecture so the tool provides ample opportunity for innovation creativity without the limitations of development or technology. With their API you can easily extend any aspect of the tool, integrate fresh technologies, and customize your online store however you choose.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

APRIL 20, 2022

Retailers know that the way to close these sales is to provide the customer with a high-touch, personalized and informative experience that is responsive to their every question or concern. These technologies can provide experiences that both delight customers and inform them about products.

eCommerce 297

eCommerce Jewelry Multi-channel Webinar 297

Wiser

JULY 6, 2021

It’s a bit of an understatement to say that technology has changed retail. In reality, technology has created nothing short of a revolution, from the big stuff like eCommerce to smaller, now-common trends like self-checkouts and buy online, pick up in-store. And how does this technology impact pricing?

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

Algopix

APRIL 14, 2024

Mattan Danino – WEBITMD Mattan Danino, leading WEBITMD, is known for his innovative approach in blending technology with traditional marketing strategies to drive eCommerce growth. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. The research polled 300 decision makers with a responsibility for sales or marketing and found a surprisingly high number are utilising additional channels alongside Amazon.

Channel 120

Channel Consumer Electronics Consumer Electronics 120

Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Grocers will need technology solutions to offer these experiences. Experts project that grocery ecommerce will double in the next five years.

Payment Services 253

Payment Services Shipping Costs Omnichannel Fulfillment 253

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. This means brands can differentiate the customer experience from channel to channel to create a consistent experience where desired and differentiation when needed.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

RTP blog

SEPTEMBER 18, 2017

Of course, checkout is simple because the retailer set up tools that enable one-touch checkout, so that checkout is as easy as tapping a button — without requiring a customer to enter in all their payment, shipping and billing information. But the power of mobile extends far beyond being able to check out across channels via a mobile device.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

UpSellIt

SEPTEMBER 6, 2023

SMS lead generation refers to the process of capturing potential customers’ contact information, particularly their phone numbers, with the goal of being able to remarket to them through text. This keeps your messaging relevant and tailored across both channels. Complementary Content: Align your content across email and SMS.

Multi-channel 108

Multi-channel eCommerce eCommerce Platforms Download 108

Algopix

OCTOBER 12, 2023

This information is crucial for businesses to efficiently track inventory, manage stock levels, provide accurate product information to customers, and enhance the overall shopping experience. Enter artificial intelligence (AI), a technology that has transformed the way we identify and classify products.

eCommerce 113

eCommerce eCommerce Platforms Supplies Multi-channel 113

BigCommerce

MAY 1, 2018

So the spurious relationships grow much, much faster than real information. In other words: Big data may mean more information, but it also means more false information.”. However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 275

Social Media Multi-channel Customer Loyalty Shopify 275

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. To make the right choice, manufacturers must consider a variety of factors and how their existing systems, processes, and teams will integrate with the new eCommerce technology. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

BigCommerce

SEPTEMBER 28, 2017

What is Multi-Channel Ecommerce Customer Service? This is what multi-channel customer service aims to solve. This is what multi-channel customer service aims to solve. It includes popular customer channels and platforms like: Facebook Business Pages. Are you texting with your customer yet?

Channel 402

Channel Live Chat Multi-channel Customer 402

365 Retail

AUGUST 30, 2023

The event featured a stunning art gallery, lit up in a black light setting to emphasise the capabilities of their new QPrint technology. With ten colour channels at its disposal, the machine allows two channels to be exclusively used for StyGlow Neon ink. For more information visit www.stylographics.co.uk

Multi-channel 62

Multi-channel Arts Events Channel 62

Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships.

Marketing 78

Marketing Customer Multi-channel Channel 78

GetElastic

AUGUST 3, 2022

In case you’re not familiar with the term, PLG uses the product as a primary customer acquisition, conversion, and expansion channel. One of the most interesting questions for me personally is the potential role for PLG within the commerce market, where the end user dynamics of PLG are an important element of a multi-person decision process.

Multi-channel 148

Multi-channel Shopify Financial Services Channel 148

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

ChannelAdvisor

APRIL 15, 2022

But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. Abhi Tiwari, Director of Product Management and Technology at Amazon Multi-Channel Fulfillment . Remove friction where possible to allow and support new selling channels, products and geographies.

Customer Experience 98

Customer Experience Channel Multichannel Multi-channel 98

ChannelAdvisor

APRIL 15, 2022

But expanding across channels and geographies is challenging when each one has its own requirements, audience, and tone. Abhi Tiwari, Director of Product Management and Technology at Amazon Multi-Channel Fulfillment . Remove friction where possible to allow and support new selling channels, products and geographies.

Customer Experience 96

Customer Experience Channel Multichannel Multi-channel 96

BigCommerce

SEPTEMBER 12, 2017

It’s a complex process, and it’s why omni-channel selling is so important. What is omni-channel retail? Square defines it as: “Meeting people on the channels where they are shopping and buying, whether it’s in a physical store or an online store or on social media, and connecting the dots between those channels.

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Retail TouchPoints

AUGUST 25, 2021

A cloud-native approach, on the other hand, embraces microservice architecture and container technology. This won’t cut it in the age of multi-touch point experiences that are built on choice and customer expectation. Cloud-Native Done Right. Go Micro, or go Home. That’s the value of cloud native.

Payment Services 262

Payment Services Retail Multi-channel Payments 262

Kissmetrics

MARCH 5, 2021

Slack is one of the most popular channel-based messaging systems on the market, with over 12 million people using the system every day. Statsbot uses machine-learning technology to deliver insights and predictive analytics to diverse teams. Here are the top five metrics tracking Slack apps available today.

Marketing 287

Marketing Multi-channel Social Media Channel 287

BigCommerce

OCTOBER 20, 2017

It sounds complicated –– and in theory it is –– but the technology enabling B2B businesses to get online fast, streamline backend operations and free up employee time to further grow the business is changing the hearts and minds of diehard outbound B2B sellers. Rethink Your Product Information + It’s Format. LTL shipping.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Omnisend

DECEMBER 7, 2021

While the digital marketing landscape changes dramatically every year, email has continued to be one of the most effective channels for ecommerce marketers. Here at Omnisend, we make an effort to stay on top of recent email marketing trends as well as advertising on other channels. Reading Time: 6 minutes. 7 key trends. Interactivity.

Marketing 190

Marketing Multi-channel Mobile Channel 190

Ecommerce Platforms

JANUARY 4, 2023

These unique tools give organizations endless freedom to create fully bespoke shopping experiences across multiple channels, without compromise. With Shopify Plus, it’s easy to transform any device or digital screen into a sales channel, with comprehensive functionality and complete creative control. commerce, Gatsby.JS

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104