Retail TouchPoints

JUNE 27, 2023

Retailers and brands spend weeks or months mapping new products and catalogs to online channels. As a result, brands can go live on multiple ecommerce channels within minutes instead of months. Retailers and brands that embrace AI-driven, multi-channel mapping will not only eliminate inevitable human errors.

eCommerce 275

eCommerce Multi-channel Multichannel Channel 275

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

Retail TouchPoints

OCTOBER 10, 2022

With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever. The “last click” is a final stop in a very long multi-touch journey.

Multi-channel 276

Multi-channel Marketing Retail Channel 276

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation.

Channel 78

Channel Merchant Services Payments Payment Services 78

Ecommerce Platforms

FEBRUARY 9, 2023

We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go. As a result, we’d like to walk through ways to properly sell across channels with Shopify POS Go.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

AUGUST 29, 2023

Personalization is the act of tailoring an experience based on information a company has learned about an individual. Scaling requires building a set of enterprise-wide data, analytics, technology, people and governance-related capabilities. It has to be cross-channel. Basically, customers now expect to feel known.

Multi-channel 226

Multi-channel Retail Customer Experience Customer Data 226

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. Sectors like airlines and financial institutions that have access to monetizable personal information (e.g.

Retail 260

Retail Multi-channel Omnichannel Technology 260

RTP blog

SEPTEMBER 18, 2017

Of course, checkout is simple because the retailer set up tools that enable one-touch checkout, so that checkout is as easy as tapping a button — without requiring a customer to enter in all their payment, shipping and billing information. But the power of mobile extends far beyond being able to check out across channels via a mobile device.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Kissmetrics

MARCH 5, 2021

Slack is one of the most popular channel-based messaging systems on the market, with over 12 million people using the system every day. Statsbot uses machine-learning technology to deliver insights and predictive analytics to diverse teams. Here are the top five metrics tracking Slack apps available today.

Marketing 287

Marketing Multi-channel Social Media Channel 287

Algopix

APRIL 14, 2024

Mattan Danino – WEBITMD Mattan Danino, leading WEBITMD, is known for his innovative approach in blending technology with traditional marketing strategies to drive eCommerce growth. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Wiser

JULY 6, 2021

It’s a bit of an understatement to say that technology has changed retail. In reality, technology has created nothing short of a revolution, from the big stuff like eCommerce to smaller, now-common trends like self-checkouts and buy online, pick up in-store. And how does this technology impact pricing?

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Grocers will need technology solutions to offer these experiences. Experts project that grocery ecommerce will double in the next five years.

Payment Services 246

Payment Services Shipping Costs Omnichannel Fulfillment 246

Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships.

Marketing 78

Marketing Customer Multi-channel Channel 78

Retail TouchPoints

APRIL 20, 2022

Retailers know that the way to close these sales is to provide the customer with a high-touch, personalized and informative experience that is responsive to their every question or concern. These technologies can provide experiences that both delight customers and inform them about products.

eCommerce 295

eCommerce Jewelry Multi-channel Webinar 295

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 270

Social Media Multi-channel Customer Loyalty Shopify 270

365 Retail

AUGUST 30, 2023

The event featured a stunning art gallery, lit up in a black light setting to emphasise the capabilities of their new QPrint technology. With ten colour channels at its disposal, the machine allows two channels to be exclusively used for StyGlow Neon ink. For more information visit www.stylographics.co.uk

Multi-channel 62

Multi-channel Arts Events Channel 62

GetElastic

AUGUST 3, 2022

In case you’re not familiar with the term, PLG uses the product as a primary customer acquisition, conversion, and expansion channel. One of the most interesting questions for me personally is the potential role for PLG within the commerce market, where the end user dynamics of PLG are an important element of a multi-person decision process.

Multi-channel 148

Multi-channel Shopify Financial Services Channel 148

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

RTP blog

JULY 17, 2017

Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today. Retailers must create the ideal shopping experience across all channels, but many wonder whether it is achievable.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

Optimizely

AUGUST 8, 2017

Starting on August 14, attendees will have the opportunity to learn how top business leaders are using technology to drive growth in a tough retail market. Tapping Into The Omni-Channel Nature of Today’s Consumer. Your customers are all omni-channel customers, you just may not realize it yet. We’re here to help.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Ecommerce Platforms

MARCH 18, 2022

Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. HubSpot’s state-of-the-art technology comes with a free CRM built-in, so you can track evolving relationships with customers, and personalize interactions with your clients.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

MagentoBrain

MAY 25, 2023

With ProProfs Chatbot, you can: Automate routine tasks: ProProfs Chatbot can help you automate routine tasks, such as answering FAQs, providing product information, and scheduling appointments. Features of IBM Watson Multiple Channel Support Customization NLP and ML Technologies Easy Integration Security and Privacy Analytics 4.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

ROI Revolution

SEPTEMBER 19, 2023

Embracing a multi-channel programmatic marketing strategy is no longer an option. 75% of shoppers use multiple channels before making a purchase. To engage your audience, you need to diversify your marketing efforts and utilize emerging channels. It’s time to embrace a multi-channel approach.

Multi-channel 78

Multi-channel Channel Marketing Games 78

Retail TouchPoints

AUGUST 25, 2021

A cloud-native approach, on the other hand, embraces microservice architecture and container technology. This won’t cut it in the age of multi-touch point experiences that are built on choice and customer expectation. Cloud-Native Done Right. Go Micro, or go Home. That’s the value of cloud native.

Payment Services 258

Payment Services Retail Multi-channel Payments 258

Ecommerce Platforms

APRIL 20, 2022

The technology comes with CRM features built-in, so you can create profiles for your customers, sending them emails and building marketing campaigns. Like Square, Shopify allows you to track stock levels across every channel, print barcodes, and even track the movement of assets across various channels. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

OrderDynamics

NOVEMBER 23, 2017

Omni-Channel in Australian Retail Market Only at 25.5%. Rather than asking retail executives whether they ‘think’ their retail operations are running omni-channel services, the study stepped through the purchase of items online observing for click & collect, or in-store pickup options. Other Omni-Channel Factors.

Channel 50

Channel Multi-channel Merchant Services Marketing 50

RTP blog

SEPTEMBER 23, 2019

instant access to vast information at all times). What’s really interesting is that Gen Z consumers shop in different ways from previous generations, and many of these ways do not include technology. To reach Gen Z consumers (and their growing wallets), brands must be willing to build visibility across multiple channels.

Consumer 150

Consumer Multi-channel eCommerce Apparel 150

ChannelSale

MARCH 21, 2023

Apart from marketplaces, there are several other channels, especially social media, which give consumers a chance for engagement and product discovery. This clearly shows that consumers utilize multi-channels to find a product or service of their choice.

eCommerce 52

eCommerce Multi-channel Social Media Channel 52

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Retail TouchPoints

MAY 20, 2022

In particular they were concerned about the reaction of their retailer partners to a brand creating its own competitive sales channel — which, while commonplace now, was not standard practice 14 years ago. Natori’s ecommerce business now actually helps inform the assortment the company places in stores.

Omnichannel 235

Omnichannel Department Stores BigCommerce Fashion 235

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. When consumers subscribe to your online channels, you have more opportunities to send promotional content or advertise deals through the mobile app. Here are some tips to consider. What Is Buy Online, Pick Up In-Store (BOPUS)? Train Staff.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Ecommerce Platforms

NOVEMBER 10, 2021

Easy to use when you want to streamline multiple channel support. HubSpot can be one of the more comprehensive multi-channel service, sales, and marketing tools, but you’ll get the best results if you’re willing to pay for a premium package. ?? Unified inbox for tracking customer information. Zendesk Pros ??. Go to top.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

ChannelAdvisor

JUNE 30, 2021

At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits. Now it’s time to implement multi-location fulfilment and delivery. What is Multi-Location Fulfilment? . Something was needed, and that something was multi-location fulfilment.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

BigCommerce

JUNE 21, 2018

And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. CruiseMaster sells caravan and camper trailer independent arm suspension systems and is Australia’s leader in all-terrain towing technology. Financing information. Read and write reviews.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

OrderDynamics

FEBRUARY 14, 2019

The UK Continues to be Omni-channel Royalty for a Succession of Reasons. OrderDynamics’ Omni-2000 research reviews 2000+ global retailers to discover the shopper’s view of retail’s omni-channel offerings. The global report gives us an overall view of the state of omni-channel. Omni-2000: UK Report .

Channel 50

Channel Multi-channel Merchant Services eCommerce 50

GetElastic

AUGUST 10, 2021

Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148