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Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

Appliance manufacturer Bosch Siemens Hausgeräte (BSH) has adopted a gamified training solution from Attensi that features competition-based true-to-life scenarios designed to help salespeople remember product features, understand shopper motivations and close the sale. Training Provides a ‘Safe Space’ to Learn and Fail.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Inventory Management 101: Using Data-Driven Insights

Algopix

Inventory management is a critical aspect of running a successful business, whether you’re a small retailer or a large multinational corporation. In today’s fast-paced and competitive business environment, the efficient management of inventory can make or break a company. Minimize carrying costs and holding expenses.

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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

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NRF 2024: Key Takeaways From Retail Thought Leaders

RetailMinded

And parcel management, supply chain, inventory analytics and so much more. ” Speaking of standards, The Retail Doctor , Bob Phibbs, shared with me that “any way that you can train an employee to engage a customer is important. Smart retailers will blend this with their traditional trainings.”

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. Grocery retailers must create specialized training programs for new roles and responsibilities. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy. He is a faculty coach at The University of Chicago Booth School of Business, training educators on new innovation concepts.

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