Retail TouchPoints

JULY 23, 2021

Providing multiple views of each product, with or without a person wearing them, close-ups of the fabric, and even short (runway) videos of models wearing items from different angles are ideal. In 2020, TechJury saw that the mobile market share worldwide was 52.1%, and 40% of people using the internet were searching from a smartphone.

Fashion 264

Fashion eCommerce eCommerce Platforms Social Media 264

Retail TouchPoints

FEBRUARY 2, 2021

From essential purchases like groceries and toiletries to kitchen appliances and video game consoles, online retail stock has been flying off the virtual shelves all year, and the holidays have proven that the train isn’t slowing down any time soon.

Mobile 223

Mobile Customer Retention Games Omnichannel 223

Retail TouchPoints

AUGUST 1, 2022

Website owners should ensure that websites and apps are accessible by following accessibility best practices like coding for keyboard navigation and adding captions to videos. In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired.

Retail 279

Retail Multichannel Webinar eCommerce 279

Retail TouchPoints

APRIL 13, 2021

Unfortunately, many online stores are at an automatic disadvantage when it comes to Core Web Vitals scores. Ecommerce sites deploy many interactive elements — chatbots, drop-down banners, pop-ups, videos, etc. — To avoid unnecessary layout shifts, you should be optimizing your retail site for mobile.

SEO 172

SEO Improvements Recommendation Mobile 172

Wiser

MAY 28, 2024

This might include how-to guides, product comparison articles, videos, and user-generated content that enhances the product experience. Customer Experience: Enhance the online shopping experience by ensuring that your website and mobile interfaces are user-friendly, with intuitive navigation and fast loading times.

Marketing 78

Marketing eCommerce Platforms eCommerce SEO 78

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Opportunity is coming — and you don’t want to be left behind.

Retail 279

Retail Merchant Services Online Retail Department Stores 279

Groove

DECEMBER 18, 2019

Users can choose from an abundance of design templates that are also responsive to mobile and tablet breakpoints. This means that all Shopify online stores are automatically PCI compliant and provide a legitimate and safe shopping experience for users. Pros & Cons of Shopify. Shopify Alternatives for Enterprise Businesses.

eCommerce Platforms 293

eCommerce Platforms Shopify eCommerce 3dcart 293

Retail TouchPoints

MARCH 19, 2021

Three common strategies for taking the first steps in live engagement are: setting up AI chatbots, deploying video chat to support online sales, and piloting live engagement within a specific department. Boosting Sales with Live Video Chat. Reducing Contact Center Inquiries with Intelligent Chatbots.

Consumer 231

Consumer Retail Customer Experience Banking 231

Retail TouchPoints

SEPTEMBER 27, 2023

Then, 61% said their likely next step would be an online search or to visit an online retailer (only a small percentage said they’d go straight to a brick-and-mortar store or ask others for advice at this point). For example, social media was cited as the top touch point ( 40% ) for driving awareness.

Social Media 298

Social Media Multi-channel Consumer Comparison Shopping 298

Wiser

DECEMBER 18, 2023

Understanding Digital Share of Shelf DSOS is a pivotal metric for digital merchandising that quantifies a brand’s presence on online retail platforms. In the online world, it’s not about physical space, but rather visibility on search results, category pages, and promotional spaces.

Online Retail 139

Online Retail Information Improvements Management 139

RETAIL MANAGEMENT SOFTWARE

JUNE 12, 2023

Digital merchandising refers to the practices and strategies employed by online retailers to showcase and promote their products or services in a digital environment. Utilize high-quality product images, videos, and interactive media to tell a captivating story about your brand and products. What Is Digital Merchandising?

Customer 83

Customer Social Media Mobile eCommerce 83

Lemonstand

JULY 5, 2018

Using eCommerce videos as part of your marketing tactics is one of the most under-utilized techniques when it comes to promoting products and services in the online world. Benefits of Adding eCommerce Videos To Your Website. Google Loves eCommerce Videos. Bumble and Bumble incorporates video into their product page.

eCommerce 58

eCommerce Demo Social Media Information 58

Ecommerce Platforms

APRIL 30, 2020

It helps you set up high-definition video recordings that show your customers that you packaged their orders carefully and adequately. When buyers shop for a product online they are 25 percent likely to return them. How MARQ Benefits Online Retailers. Check Quality and Send Video. Click for table of contents.

Shipping Costs 118

Shipping Costs Payment Services Shipping Labels Shipping 118

BigCommerce

JULY 25, 2017

How to Use Video to Power Proof of Concept Sales. Video is a major part of his ecommerce strategy. His product pages are essentially landing pages, chalk full of call to actions, psychological countdowns to get people to purchase faster, but, most importantly, videos showing him using the item on the page. Dive on in.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

MARCH 23, 2021

Seek creative solutions such as using high-quality photography, video demos or even 3D assets that show the product in situ. . When it comes to trying things on, online retailers have historically made do with detailed sizing charts and generous return policies — a poor stand-in for physically trying on an item.

Comparison Shopping 279

Comparison Shopping Demo Consumer Shipping Costs 279

Retail TouchPoints

APRIL 6, 2022

Online retail brands devote an incredible amount of time to the creation of a polished and attention-grabbing homepage. The splashy hero image, a video on autoplay, a carousel of images for a new collection — getting these visuals right plays a huge role in influencing shoppers.

Shopping Carts 295

Shopping Carts Social Media eCommerce Information 295

Wiser

NOVEMBER 6, 2023

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. High-Quality Product Images & Videos High-quality product images and videos can significantly increase conversion rates on a retail product page.

Payment Services 78

Payment Services eCommerce Retail Games 78

ROI Revolution

NOVEMBER 16, 2020

In tandem with the development of Shows, Snapchat is looking to boost its short-form video hub with a valuable placement for advertisers. Seeing this success, Snapchat is rolling out the ad to video buyers across the US and UK. Tagged Product ads can be created in single image, video, and carousel ad formats. Learn more here.

Social Media 78

Social Media Mobile Recommendation Online Retail 78

UpSellIt

JUNE 1, 2023

Learn more about A/B testing in our Online Retailer’s Guide to Effective A/B Testing. As noted in a Forrester report , almost half of all consumers will go straight to the search bar when visiting an online store. Another option is having a mobile application and interacting with shoppers through push notifications.

eCommerce 90

eCommerce Information Mobile Customer 90

Kissmetrics

MARCH 25, 2021

” According to a study by online retailer Zulily , 77 percent of millennials prefer to buy certain pet products—toys, accessories, and food—online. Use Images or Videos in Pet Ads. In the first phase, they tested a variety of videos for other pet brands they owned, playing with length and messaging.

Social Media 272

Social Media Marketing eCommerce Supplies 272

365 Retail

MARCH 13, 2023

But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits? Simply put, omnichannel commerce is a strategic approach to retail that focuses on delivering seamless customer experiences – whether the shopper is buying online from a mobile device, on a computer, or in a physical store.

Omnichannel 70

Omnichannel eCommerce Shipping Costs Social Media 70

Optimizely

MAY 15, 2018

In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

ROI Revolution

JANUARY 9, 2020

There are a few trends we know will dominate 2020, like mobile, digital ecommerce advertising, and artificial intelligence. Marketers and advertisers can utilize paid search on mobile to reach this younger audience. Digital video will also hit its stride. Social media video ad spending alone is predicted to grow 23.2%

Social Media 127

Social Media Shipping Costs Recommendation Mobile 127

BigCommerce

APRIL 18, 2018

Online retailers can take this to the next level by diving into rich user data that lets ecommerce businesses track more advanced KPIs at a behavioral level. Repeat business is a critical pillar to growing and scaling an online retail business. This can be done through video and photo content or leaving reviews.

Download 418

Download eCommerce Social Media Shopping Carts 418

ROI Revolution

APRIL 6, 2021

Reminder: 100% Mobile-First Indexing Is Coming Soon. Postponed from September 2020, Google’s revised deadline for moving to sites to mobile-first indexing was March 2021. If your site has not yet been moved to mobile-first indexing, here’s a checklist from Google on how to prepare: Make sure Google can see your content.

SEO 78

SEO Document Mobile Blog 78

Sailthru

DECEMBER 21, 2017

The holiday season is swirling with omnichannel and online retail news. This week we’ll look into these stories as well as how the Wall Street Journal is personalizing its mobile app. This week we’ll look into these stories as well as how the Wall Street Journal is personalizing its mobile app.

Omnichannel 60

Omnichannel Mobile Workshop Gifts 60

ROI Revolution

MARCH 24, 2021

Reminder: 100% Mobile-First Indexing Is Coming Soon. Postponed from September 2020, Google’s revised deadline for moving to sites to mobile-first indexing was March 2021. If your site has not yet been moved to mobile-first indexing, here’s a checklist from Google on how to prepare: Make sure Google can see your content.

SEO 78

SEO Document Mobile Blog 78

ROI Revolution

OCTOBER 14, 2019

As if all the news stories and videos about Black Friday and Cyber 5 weren’t enough, there’s also plenty of data to back up this colossal shopping holiday’s enormity. 66% of this shopping occurred on a mobile phone, which should come as no surprise to marketers who are aware of the massive growth of mobile.

Shipping Costs 90

Shipping Costs Mobile Consumer Shipping 90

Whisbi

DECEMBER 2, 2015

Mobile e-commerce buying behavior has changed the entire online retail market. In general there are two ways to work with e-commerce: a Direct Model and an Online marketplace. An Online marketplace is shared by multiple manufacturers and vendors (Amazon, Alibaba). Every website has to have a mobile version.

Mobile eCommerce 56

Mobile eCommerce eCommerce Mobile Marketing 56

Kissmetrics

AUGUST 16, 2017

Try an impartial and third-party service like UserTesting to get invaluable video of real people using your site. You’ve no doubt heard a lot about the increasing role of mobile devices when it comes to the online world. Google announced a change to its algorithm in mid-2015 that made mobile-readiness a ranking factor.

eCommerce 201

eCommerce Mobile SEO Download 201

Retail TouchPoints

APRIL 21, 2021

That’s why digital accessibility should be on the minds of every online retail business. As retailers look to maximize market share, let’s review what should be included in an accessibility audit and the logistics and characteristics of a good audit report. Expanding your market share is always a good thing.

Shopping Carts 277

Shopping Carts Technology Document Online Retail 277

Ecommerce Platforms

FEBRUARY 3, 2023

Big Cartel Features From the very moment you sign up with Big Cartel it becomes apparent that they just aren’t interested in offering all the bells and whistles of other ecommerce platforms, they are not aiming for the large online retail stores but instead they are focused on smaller companies. Another plus is mobile optimization.

Payment Services 197

Payment Services Shipping Costs Payments eCommerce Platforms 197

Retail TouchPoints

NOVEMBER 10, 2023

Retail media is when a retailer offers advertising capabilities and services, similar to what media outlets such as publishers and television networks have done for years. With some of these startups there are often retailer tradeoffs, where maybe the startup will take on the CapEx costs in return for revenue shares on the advertising.”

Retail 286

Retail Social Media Multi-channel Channel 286

Retail TouchPoints

SEPTEMBER 21, 2021

Put Away the Crystal Ball, Retail’s Future is Clear. Leslie Hand, GVP of IDC Retail Insights, discusses the new parameters of the customer experience: “Think about the enhanced customer experience through one-to-one mobile and one-to-many streaming content personalization capabilities — we’re starting to see that pop up.

Payments 238

Payments Payment Services Customer Experience Social Media 238

BigCommerce

NOVEMBER 2, 2017

The importance of mobile and social optimization ( 89% of smartphone usage is spent on social media apps! ) How to Drive Traffic to Your Online Store. In the online retail world, traffic is the foundation of your brand’s success. 21 Apple Pay Tips and Why It’s the Future of Mobile Payments. 10x Content.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Ecommerce Platforms

AUGUST 10, 2022

For instance, restaurants, online retail, and art – to name a few! It's also worth mentioning that these templates are created with modern internet browsers and mobiles in mind and are fully responsive. Squarespace templates are famously attractive, contemporary, and expertly designed with various industries in mind.

Live Chat 104

Live Chat Shipping Costs eCommerce SEO 104

Kissmetrics

FEBRUARY 9, 2021

Hotjar’s form feature can also provide you with video recordings to show how users interact with your forms on your site. While the users may be anonymous, the information can be critical to making changes to your online forms. Large image and video files can often be the culprit. How Users Navigate Your Website. Conclusion.

Information 304

Information Other Social Media Customer 304