Retail TouchPoints

FEBRUARY 7, 2023

The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. This remains a $50 million to $100 million opportunity for most $5B+ retailers in 2023, and too few non-grocers are pursuing it as a solution.

Retail 230

Retail POS Apparel Department Stores 230

UpSellIt

MARCH 12, 2020

Incentive strategies have been a cornerstone of retail from the very beginning. Some retailers are hesitant to utilize incentive strategies. Subscription Box Case Study. To determine the effectiveness of a targeted incentive strategy, UpSellit ran a series of A/B tests with four of its subscription box clients.

Subscription 84

Subscription Download Mobile Recommendation 84

GetElastic

MAY 14, 2020

But in-store shoppers get antsy too -- physical retailers lose nearly $40 billion in potential sales each year from patrons who won’t wait longer than five minutes in a checkout line. Mobile self-checkout: a promising solution. Mobile self-checkout is already here - with a problem.

Mobile 113

Mobile Merchant Services Payment Services POS 113

Retail TouchPoints

DECEMBER 5, 2023

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. But this year it makes sense for those retailers to save a little for another holiday period just a few months away: Lunar New Year. Harnessing the Year of the Dragon: Strategies for Retailers So how do you harness the year of the dragon?

Food and Beverages 204

Food and Beverages Marketing Travel Retail 204

Retail TouchPoints

APRIL 9, 2024

The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. The self-service tool will be available on BestBuy.com, on the Best Buy mobile app and when customers call the retailer’s customer service line. As early as late summer, Best Buy customers in the U.S.

Customer 249

Customer Subscription Customer Experience Technology 249

Retail TouchPoints

FEBRUARY 23, 2022

Users will be able to link their GNC accounts during the GNC Skill setup on their Amazon device or in the Amazon Alexa app on mobile devices. This is a technology that has a ton of promise, but it just hasn’t hit performance yet,” said Matt Maher, Futurist and Founder of M7 Innovations in Retail TouchPoints’ recent Ecommerce Tech Guide.

Subscription 216

Subscription eCommerce Customer Experience Mobile 216

Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill. The more add-ons you offer from other vendors, the more complex managing subscriptions can become.

Subscription 203

Subscription B2B Mobile Customer Experience 203

Retail TouchPoints

OCTOBER 8, 2020

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal.

Games 233

Games Omnichannel Retail Subscription 233

Retail TouchPoints

MAY 20, 2022

ATOs were traditionally more focused on financial services organizations, but as more people have turned to online shopping throughout the pandemic, this has put retailers firmly at the top of the hackers’ hit list. A Rise in Retailer ATO Attacks. Threat intelligence platform and subscription. See yourself as a target.

Retail 241

Retail Financial Services eCommerce Information 241

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

JUNE 10, 2020

The digital retailer’s goal is to change the entire experience of purchasing eyewear, starting with the selection of the style using augmented reality (AR) and ending after the first pair of glasses is delivered to the consumer by mail. Subscription Option Offers Unlimited Replacement Frames.

Shipping Costs 168

Shipping Costs Retail Subscription Technology 168

Retail TouchPoints

FEBRUARY 28, 2022

Alibaba has Singles Day and Amazon has Prime Day , and now Walmart is making its own mark on the calendar with an exclusive event to promote the Walmart+ subscription service.

Shipping Costs 245

Shipping Costs Toys Events Subscription 245

Groove

DECEMBER 17, 2021

Among them, Shopify Plus stands out as an industry leader that caters to mid-market and enterprise retailers. In this blog, we will discuss what kinds of retailers are suitable for Shopify Plus as well as some of the features that set it ahead of the pack. Building a fully customized website is a big step for many eCommerce retailers.

Shopify 195

Shopify Merchant Services Subscription eCommerce Platforms 195

Groove

FEBRUARY 9, 2022

Mobile optimization. Its features support high traffic sites and help to manage extremely large orders, making the platform suitable for not only D2C retailers but also B2B wholesalers. Whether you sell wholesale or retail, BigCommerce Enterprise has the means to support both B2B and D2C growth. Mobile Optimization.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Wiser

APRIL 10, 2019

In mid-March, Burger King rolled out its $5 coffee subscription service. The chain’s marketing and promotional tactics appear to be working, but there’s a key difference with the $5 coffee subscription compared to the deals that came before: It’s coffee, not food. Will the subscription service work in the QSR space?

Subscription 84

Subscription Food and Beverages Customer Magazine 84

Retail TouchPoints

APRIL 3, 2023

Consumers spending more on their “fur babies” presents a big opportunity for brands like Myos Pet , which provides canine supplements crafted with Fortetropin® that are clinically proven to build muscle for better mobility and vitality. For example, subscriptions are a key growth channel for Myos Pet.

Payment Services 196

Payment Services Social Media Subscription Channel 196

Retail TouchPoints

APRIL 14, 2023

New Opportunities for Consumers and Brands Consumers like the flexibility of top-up cards to keep track of spending and access services even if they opt out of a subscription or do not qualify to sign up. There is a cost-saving element for retailers as branded payments become more popular. In the U.S.

Payment Services 235

Payment Services Subscription Banking Information 235

Retail TouchPoints

FEBRUARY 6, 2024

Over the course of his 30 years in retail, Justin Tichy has worked at Walmart , Target and Best Buy , but his latest job as COO of Petco is “by far the coolest retail experience I’ve ever been around,” he said. Building ‘On Ramps’ in Other Retailers’ Stores A Petco shop-in-shop in Canadian Tire.- The reason is simple: animals.

Beauty and Health 271

Beauty and Health Travel Customer Retail 271

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 210

Payment Services Omnichannel POS Mobile 210

Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. With retailers focused on digital systems, inventory and management tech has also taken leaps forward. Inventory and management tech.

Technology 173

Technology Payment Services Retail Social Media 173

Sailthru

MAY 17, 2018

Attracting, engaging and retaining subscribers for both paid services and marketing emails is critical to media and retail business success. To that end, Spotify and The New York Times are both focused on subscription growth. Spotify’s New Free Mobile App Features Feed Personalization. year-over-year increase.

Subscription 60

Subscription Mobile Definition Improvements 60

Algopix

MARCH 23, 2024

Mobile Scanning Apps: Many smartphones are equipped with built-in cameras that can be used as UPC scanners with the help of mobile scanning apps. Stationary Scanners: Stationary scanners are typically used in retail environments where products are passed over a stationary scanner at the checkout counter.

Shipping Costs 128

Shipping Costs eCommerce Subscription Fulfillment 128

Retail TouchPoints

MAY 7, 2024

Retail TouchPoints: It’s hard to go a day without seeing DoorDash in the headlines — how are you appealing to all these new retail partners ? We’ve got over 150,000 grocery, retail, convenience and alcohol stores on the platform now, up from 100,000 a year ago. Fuad Hannon : We’re thrilled with our momentum.

Merchant Services 230

Merchant Services Sporting Goods Fulfillment Subscription 230

365 Retail

MAY 22, 2023

Cowboy , the e-bike brand, has today announced the launch of its Retail Partner Network with independent bike shops across Europe. The company has ambitions to sign up 300 new Retail Partners in 60 European cities by the end of the year. “We Those interested in joining Cowboy can contact Cowboy via Cowboy.com/partners.

Retail 52

Retail Subscription Department Stores Mobile 52

Retail TouchPoints

FEBRUARY 8, 2021

Retail is always a fascinating industry to watch. To stand out in this new landscape companies are going to have to create what I call ‘The Offer You Can’t Refuse’, and retail is one of the most clear-cut examples of the three values that are the pillars of that concept: 1. Transactional convenience. Partner in Life.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

AUGUST 7, 2023

To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider.

Shipping Costs 188

Shipping Costs Subscription Shipping Recommendation 188

Retail TouchPoints

NOVEMBER 1, 2023

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author of the second edition of Omnichannel Retail: How to Build Winning Stores in a Digital World.

Books 244

Books Omnichannel Payments Mobile 244

Retail TouchPoints

OCTOBER 5, 2020

Another 24% were interested in same-day delivery and one-hour pickup windows, 14% wanted access to mobile scan-and-go and 12%. Walmart+ gives the retail giant’s customers a good reason to keep shopping with it during the pandemic, and free shipping could provide an edge as retailers compete over smaller wallets this year.

Shipping Costs 189

Shipping Costs Subscription Shipping Customer Loyalty 189

365 Retail

MAY 7, 2021

Retail has been one of the most severely impacted sectors over the course of the last 12 months, and in that time we have seen adoption of new technologies and changes in existing ones at an unprecedented rate. As a consequence, primarily brick-and-mortar retailers suffered an average fall in sales of 12.7%

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

BigCommerce

MARCH 21, 2017

based retail brands, providing consumers the ability to discover and learn more about featured products –– all without leaving Instagram. Finding more information on those things you love can sometimes be a task, especially on mobile. Tara Johnson, Lead Reporter – Retail, CPC Strategy. Instagram shopping is a game changer.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

RTP blog

APRIL 7, 2019

By Rob Maille, CommerceCX As retailers look to improve the shopping experience for customers, a top priority is removing friction while delivering on quality. In the past, many brands thought this meant going mobile, but mobile doesn’t always level up the shopping experience.

Retail 150

Retail Mobile Customer Data Subscription 150

ROI Revolution

MAY 6, 2021

According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. Of course mobile, social and physical commerce aren’t too far behind on the priority list. Of course mobile, social and physical commerce aren’t too far behind on the priority list. Published May 6, 2021.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MARCH 11, 2024

Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens. What we can generalize about is brands have to win every purchase, particularly as Gen Z are not typically repeat or subscription buyers; they want to be wowed every time in order to convert.

Department Stores 228

Department Stores Consumer B2B Banking 228

iVend

JANUARY 20, 2021

2020 was a difficult year for the world and offline retail in particular was hit hard. However, innovation didn’t stop evolving, online retail boomed more quickly than ever before and delivery infrastructure became super sophisticated. Here are our predictions on the tech trends that will shape retail in 2021.

Technology 98

Technology Small Business Retail Payment Services POS 98

Retail TouchPoints

JANUARY 25, 2022

. “Beyond valuing additional perks and rewards, they told us they would love to see more curated content and product collections to help with their gifting decisions, along with the option to shop across our brands via mobile.”.

Payment Services 283

Payment Services Workshop Shipping Costs Subscription 283

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. What the Customers Say Not only do Amazon shoppers report high satisfaction with their experiences, but customer feedback for other retail sites suffers as a result.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. A powerful solution for enterprise Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retailers. The top enterprise e-commerce platforms are highly flexible, scalable, and composable.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130