Retail TouchPoints

SEPTEMBER 14, 2023

The retailer has been investing heavily in its unified commerce strategy, including a new POS rollout that will support associate-driven clienteling, omnicart capabilities and customer-controlled fulfillment options.

Fulfillment 214

Fulfillment POS Point of Sale Omnichannel 214

Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. The same goes for building a website or bringing a mobile point of sale to a trade show or craft fair. Chances are you have.

Channel 344

Channel Omnichannel Clothing WooCommerce 344

Retail TouchPoints

MARCH 8, 2023

The combination of Brandcrush’s media buying capabilities with Criteo’s existing retail media solutions will create a “holistic omnichannel monetization solution,” according to Criteo.

Retail 227

Retail Omnichannel Multi-channel Point of Sale 227

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels. Shopify is aiming to expand its B2B offerings as wholesale businesses follow the lead of their B2C counterparts in moving online.

B2B 247

B2B Shopify Merchant Services eCommerce 247

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Supplies 281

Supplies Fulfillment Retail Omnichannel 281

Retail TouchPoints

OCTOBER 25, 2022

An easily movable point-of-sale area will allow stores to change their layouts in order to create a more experiential shopping journey, which will be supplemented with community, education and athletic events. Stores also will beef up BOPIS and ship-from-store options to support omnichannel consumer journeys. “As Portland, Ore.;

Point of Sale 147

Point of Sale Outdoor Omnichannel Shipping 147

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 215

Consumer Omnichannel Retail Technology 215

Retail TouchPoints

DECEMBER 13, 2023

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Sporting Goods 261

Sporting Goods Technology Omnichannel Operations 261

Retail TouchPoints

SEPTEMBER 16, 2022

Rogers & Hollands , an omnichannel jewelry retailer, recently implemented Oracle Retail Xstore Point-of-Service throughout its more than 70 stores. BTM Global was instrumental in helping us rapidly deploy the new mobile retail POS and driving quick wins to evolve our in-store guest experience.”.

POS 234

POS Mobile Customer Jewelry 234

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. These learnings will collectively continue to help us refine our forward-looking store strategy.”

POS 251

POS Omnichannel Mobile Improvements 251

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Next up is starting to sell in person.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

JULY 9, 2022

The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Basic Shopify: The Shopify Basic plan starts at $25 per month with access to unlimited product support, multiple sales channels, and transaction fees which start at 1.7%.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

JANUARY 8, 2024

First, retailers must understand the growing trends in loss prevention to determine which strategies will best reduce the diverse types of theft, fraud and abuse impacting their business. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 205

Recommendation Omnichannel Shipping Costs eCommerce 205

Retail TouchPoints

SEPTEMBER 18, 2023

While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season. Increased Loyalty Perks Over the last several months, several prominent retailers have reevaluated their loyalty programs and strategies.

Retail 271

Retail Gifts Recommendation Consumer 271

Ecommerce Platforms

JUNE 15, 2023

The best POS apps for Shopify are valuable tools for omnichannel retailers. The top Shopify POS apps allow you to synchronize your ecommerce store with the point of sale tools you use in the physical world, such as cash registers and checkout systems. What are the Best POS Apps for Shopify?

POS 104

POS Shopify Payment Services Payments 104

RTP blog

MARCH 21, 2019

How Retailers Can Enhance The Digital Shopping Experience A successful data-driven strategy depends on implementing a single digital platform that supports five entry points to digital customer engagement: customer experience, customer behavior, customer service, customer relationship and customer fulfillment. Customer service.

Customer 150

Customer Retail Technology Fulfillment 150

Retail TouchPoints

MARCH 26, 2024

Our partnership with Instacart continues to boost our omnichannel strategy by offering same-day delivery to our customers, helping us meet their needs in innovative ways. We’re excited about the future and eager to see how this partnership will continue to evolve and benefit our customers.” ”

Shopping Carts 147

Shopping Carts eCommerce Download Omnichannel 147

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. Well, both are considered good strategies for increasing sales. But, it can be better.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

Sporting Goods 223

Sporting Goods Payment Services Retail Supplies 223

Retail TouchPoints

APRIL 20, 2022

But developing a brick-and-mortar expansion strategy, including finding viable leasing options, can be challenging in a fast-changing, highly regulated space. A “quick convert strategy” has been key to bringing new store concepts to life in different markets. Seeking Brick-and-Mortar Expertise in a Complex Industry.

Retail 351

Retail Social Media Technology Events 351

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware.

POS 104

POS lightspeed Shopify Payment Services 104

Korona

SEPTEMBER 21, 2022

With this set up, your eCommerce menu and inventory will be automatically synced with your sales analytics and inventory management data from your POS software. Omnichannel Perpetual Dispensary Inventory . With a smart, robust system like KORONA POS your eCommerce menu will seamlessly integrate with your point of sale.

Management 97

Management eCommerce POS eCommerce Platforms 97

Retail TouchPoints

JULY 12, 2023

Brands and retailers frequently partner with design strategy firms and tech integrators to bring new store concepts to life. For Purple’s Senior Director of Retail Environments, Cindy Speters, it means “being honest, almost to the point of pain.” For example, the store experience does not have a traditional point of sale.

Technology 200

Technology Consumer Omnichannel Point of Sale 200

Ecommerce Platforms

JUNE 22, 2023

The first thing worth noting is that Vend (now part of the Lightspeed family) is a dedicated Point of Sale solution, or POS service, designed to optimize retail operations. The Shopify point of sale service is an all-in-one solution for both point of sale software and hardware.

Vend 104

Vend Merchant Services Shopify Payment Services 104

RTP blog

APRIL 27, 2018

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

APRIL 20, 2023

These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast Growing Opportunity for Digital Commerce report from Accenture.

Social Media 283

Social Media B2B Supplies B2C 283

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). This will then enable you to implement a true omnichannel marketing strategy. But what are you doing with that vital information?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

JULY 7, 2020

Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. Puma doubled down on its earlier strategy to prioritize online sales and consequently experienced a 77% growth in e-Commerce business in April alone.

Merchant Services 189

Merchant Services Payment Services Payments Small Business Retail 189

Retail TouchPoints

DECEMBER 21, 2023

There are a few common examples of this “take no prisoners” strategy, but one of the most egregious is stripping the checkout of any features that could possibly stand between a shopper and their final purchase. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands.

Payments 232

Payments Retail Shipping Costs Social Media 232

Retail TouchPoints

AUGUST 20, 2021

“Others are adopting omnichannel to make all channels act as one. That is why we’re seeing digitally native direct-to-consumer (DTC) brands develop more aggressive brick-and-mortar strategies, Ishac noted. They’re affirming [this reality] by creating their own stores.

Retail 303

Retail Supplies Webinar Omnichannel 303

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Inventory tracking: A centralized dashboard and a host of analytics tools help you to keep track of everything, including your inventory across online and offline sales. Go to the top.

POS 104

POS lightspeed Payment Services Point of Sale 104

Wiser

FEBRUARY 23, 2024

This equilibrium is key to ensuring that a brand maintains its premium status without succumbing to the pressures of market-driven price slashing. Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Customer Multi-channel Channel 78

GetElastic

APRIL 4, 2019

Point-of-sale systems in store are not linked to online catalogs or carts, nor connected to a customer profile. The post 4 steps to create a unified ecommerce strategy appeared first on Get Elastic Ecommerce Blog. Find Where the Problem Starts. Mobile apps don’t always aggregate information for use in the back office.

eCommerce 134

eCommerce Multi-channel Payment Services Mobile 134

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management.

eCommerce 234

eCommerce Electronics X-cart Point of Sale 234

Ecommerce Platforms

JUNE 20, 2023

The best free ecommerce platforms may not be as feature rich as their premium alternatives, but they do offer a useful way for business leaders to get started with their online sales strategy. One point to consider, however, is that free solutions rarely stay free forever.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Retail TouchPoints

NOVEMBER 11, 2021

On the diversity, equity and inclusion front, Stephen Wicks of BlackBusinessList.com and Deborah Biddle, Founder and Chief Consultant of The People Company, will examine the state of how DE&I strategies are executed at the store level. But should you sell on an already established marketplace, develop your own or use a hybrid strategy?

Merchant Services 284

Merchant Services Cryptocurrencies Payments Payment Services 284