Retail TouchPoints

AUGUST 2, 2023

DTC is still very much alive and well, but digital-first companies are having to adapt to a new normal where competition is fiercer, financial pressure is ever-present and the marketing tactics that used to work so well are no longer cost-efficient. I look at DTC ecommerce in three pillars,” added Nino.

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Omnichannel Social Media Shopify Shipping Costs 241

Retail TouchPoints

JANUARY 22, 2021

The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands. IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store.

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Omnichannel Payment Services Retail Webinar 218

Groove

APRIL 16, 2024

It is worth noting, though, that Magento's massive list of features does present some drawbacks, namely the fact that the platform often requires a steep learning curve and isn't quite as user-friendly as some other options on our list.

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BigCommerce Magento Multi-channel Shopify 364

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

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Technology POS Retail Gifts 98

Retail TouchPoints

OCTOBER 24, 2023

Here’s where to start: Creating Solutions for Permanent Changes in Customer Expectations As stay-at-home orders drove both retailers and CPG companies to accelerate their adoption of omnichannel strategies, their supply chain processes got significantly more complex.

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RTP blog

JULY 29, 2019

In today’s business climate, technology has been used to supplant face-to-face engagement. To drive conversion, retailers must create omnichannel experiences by personalizing consumer experiences through in-store appointments, powering seamless online-to-offline journeys and developing loyal customers via in-store events.

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Retail TouchPoints

FEBRUARY 7, 2023

However, with new and emerging technologies – combined with its trend-setting, Gen Z and mobile-only population – China presents an unparalleled opportunity for luxury brands to elevate their online retail strategies and enhance consumer engagement to new heights.” At Alibaba’s recent 11.11

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Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Startup Innovation Lab #1: 10-11 am ET, Oct. Startup Innovation Lab #2, 10-11 am ET, Oct.

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Retail TouchPoints

JANUARY 11, 2024

2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. Retailers must move quickly to deploy transformative technologies or risk putting relevancy and their brand experience at risk. Now is not the time to be in analysis paralysis.

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Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. Delivering a true omnichannel experience takes heavy investments on a store-by-store basis, so retailers need to find ways to deliver connected journeys without breaking the bank.

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Shipping Costs Omnichannel Webinar Operations 271

iVend

OCTOBER 16, 2022

iVend Smart Retail Technology iVend’s retail technology helps to engage smart shoppers. All of which presents an opportunity to retailers, to engage consumers more effectively than ever before – but they need smart retail technology to help them meet the needs of these new super-savvy shoppers.

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Technology Retail Mobile Channel 79

Retail TouchPoints

SEPTEMBER 20, 2023

Rest assured, however, that they present a synthesis of highly evolved ideas and sophisticated design discoveries, often brought together over decades of practice, that work actively on the luxury shopper’s psyche. These go beyond signage, audio-visual systems and product presentations.

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Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. As a result, the algorithms that power AI-first technologies are dynamic.

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Gifts eCommerce Recommendation Technology 265

Retail TouchPoints

OCTOBER 31, 2023

To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints. Established store associates are no strangers to the complexities of omnichannel.

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Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

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Technology Customer Loyalty Omnichannel Consumer 262

Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. We’re equally as excited about retail as we are about technology.

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Payment Services Omnichannel Shipping Costs Operations 260

Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan.

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Operations Omnichannel Presentation eCommerce 261

365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . The post Omnichannel strategy drives sales and profits at The Fragrance Shop appeared first on 365 RETAIL | Retail Technology News.

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Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

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Payment Services Operations Omnichannel Fulfillment 240

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. To better gauge the present and future of the mall, Retail TouchPoints interviewed several design and experience experts.

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Omnichannel Department Stores Consumer Banking 301

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

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Management Payment Services Payments Operations 272

Retail TouchPoints

AUGUST 13, 2020

Retail TouchPoints is partnering with retailX , the physical and digital event platform dedicated to the technology and trends shaping retail’s digital future, to present the first Retail Innovation Conference (RIC20) online experience on October 13-14, 2020. Nominations are open until August 21, 2020. “As

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Retail eCommerce Presentation Omnichannel 167

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. Use technology to surprise and delight.

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Technology Consumer Omnichannel Point of Sale 228

Retail TouchPoints

APRIL 20, 2022

While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers. Everything from the millwork to the fixtures and technology drive a brand story.

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Retail Social Media Technology Events 354

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. These technologies can also automate back-end processes like inventory management and order fulfillment.

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Payment Services Payments Social Media Mobile 147

Retail TouchPoints

AUGUST 1, 2023

A critical area of focus is transforming their business into more profitable omnichannel platforms. The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. Simply reviewing historical and present sales data won’t cut it.

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Retail Shipping Costs eCommerce Consumer 245

Retail TouchPoints

MARCH 20, 2024

Specificity and clarity: Services are customized to meet the community’s unique needs and presented in a manner that is clear and understandable to the consumer. Accessibility: By situating healthcare services in locations already part of the target demographic’s routine, Medtail spaces enhance access to care.

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Presentation Improvements Consumer Retail 284

Retail TouchPoints

JULY 2, 2020

Processes rely solely on people, teams are fragmented, resources are scarce, technical expertise and data science are not (or are barely) present at the service of the business, and the multidisciplinary skills and agility required are not yet found in the organization.

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eCommerce Retail Omnichannel Operations 239

Retail TouchPoints

NOVEMBER 11, 2020

However, in the rush to embrace digital solutions and improve their online presence to maintain business operations, many retailers opened themselves up to unseen security risks by quickly adding new technologies, processes, suppliers and offerings without first conducting a proper security and risk assessment.

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Merchant Services Retail POS Presentation 166

Retail TouchPoints

JUNE 15, 2022

That is why Interstore | Schweitzer , which believes brick-and-mortar is the linchpin of the omnichannel customer experience, analyzed food stores all over the world, coming up with a list of 50 stores they believe every serious retailer (and food lover) should visit. Exemplary Product Presentation. Omnichannel and Digital Innovation.

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Omnichannel Customer Experience Department Stores Consumer 243

Retail TouchPoints

DECEMBER 7, 2020

Developed in partnership with architecture, design and strategy firm NELSON Worldwide , the new store concept was designed to elevate the traditional Men’s Wearhouse format by wrapping modular storytelling, personalized service and wardrobing, and digital technology into a streamlined, modern aesthetic. RTP The Vault is a fascinating concept.

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Customer Omnichannel Technology Customer Experience 299

365 Retail

DECEMBER 21, 2022

But there is plenty of opportunity for brands to use technology to innovate and thrive in the new year. Omnichannel Retail. Online retailers are also using innovative technology and augmented reality technology to provide innovative shopping experiences for shoppers. Personalized Products and Customer Journeys.

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Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Expanding Checkout Options Beyond In-Store Shopping.

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Fashion Payment Services Jewelry Recommendation 211

Retail TouchPoints

AUGUST 1, 2023

Our explicit mandate is to [dig into] uncertainty in nascent technologies, uncertain adaptations into retail, but also uncertain business models. With the help of technology, associates wear body cameras and consumers can track when the associate comes in and delivers products to the fridge. Finally, Store No. Then, Store No.

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Retail TouchPoints

AUGUST 3, 2020

Categories Present Unique Challenges and Opportunities. Outdoor Voices, Fabletics and Alo are just a few of the DTC brands in the space, vying against established, deep-pocketed, omnichannel leaders, such as lululemon and Nike. Away luggage is another DTC startup that shook its omnichannel cousins.

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Outdoor Retail Beauty and Health Travel 299

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

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Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. Technology purchases will get the bulk of attention and dollars.

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