8 Amazing Omnichannel Experience Examples from the World's Top Brands
GetElastic
AUGUST 10, 2021
An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.
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