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Sephora to Pay $1.2M for California Data Privacy Violations

Retail TouchPoints

California Attorney General Rob Bonta noted that the state informed Sephora of the data privacy violations following an investigation of online retailers but that the retailer failed to correct the issues within the 30-day grace period afforded by the CCPA. Sephora has been fined $1.2

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Can You Price Below MAP Prices?

Wiser

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers.

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Creating a Fair Return Policy Without Sacrificing Profits: A Guide for DTC Brands

ESW

For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store. Business is a balancing act.

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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Retail TouchPoints

Retailers Should Strive to Get Returns Back on the Shelf While the return rate for digital retailers has risen and fallen in the two decades since the channel gained prominence, it has always hovered around the 20% mark, according to Kieboom. A study by Appriss Retail and the National Retail Federation estimated that 10.4%

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How to Recession-Proof Your Online Retail Business Without Raising Prices

Korona

Improve the efficiency of your return policy. Most customers agree that returning items is the worst part of shopping online. By creating a more favorable return experience, you’ll differentiate yourself from retailers who don’t and gain loyal customers. If possible, offer a generous return window.

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Selling on eBay: A Beginner’s Guide for Online Retailers

SellBrite

The minimum and maximum image dimensions are 500×500 pixels and 9000×9000 pixels, but 1600×1600 pixels is recommended. Aim to make your shipping policy as attractive as possible, whether that’s offering two-day shipping or free returns. Include up to 12 high-resolution photos of the item you’re selling.

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Online Retail in 2021: How to Create an Excellent eCommerce Experience

Korona

If the customer’s product doesn’t match the customer’s expectations, is there a return policy that makes it easy to swap the product or have a full refund? Use a system that recognizes previously viewed items and showcase recommendations. Offer your shoppers a clear and friendly return policy. Discourage abandoning carts.