Retail Technology Review

NOVEMBER 17, 6940

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Technology 70

Technology Online Retail Operations Management 70

Forrester eCommerce

JUNE 15, 2020

The pandemic’s impact on retail is a story of two halves. Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses.

Operations 341

Operations Retail Omnichannel Consumer 341

Forrester eCommerce

OCTOBER 20, 2020

In the wake of the pandemic's deluge of disruption, retailers, brand manufacturers, and ecosystem players such as mall operators are entirely rethinking their businesses, heralding much change ahead. Read what we predict for retail in 2021.

Operations 259

Operations Retail Omnichannel Consumer 259

Forrester eCommerce

JANUARY 22, 2019

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations. Forrester predicts that digital touchpoints will influence 55% of total European retail sales by 2022, so a retailer’s digital presence continues to play a significant role in influencing consumer purchase decisions, both online and […].

Omnichannel 333

Omnichannel Operations Customer Retail 333

Retail TouchPoints

FEBRUARY 13, 2023

Bed Bath & Beyond Canada (BBB Canada) will wind down its operations, according to a filing with the Ontario Superior Court of Justice. The retailer is reportedly in talks for a sale that may have stalled , and it has told investors that it is exploring all potential avenues for its future.

Operations 104

Operations Banking Retail Other 104

Retail TouchPoints

FEBRUARY 9, 2023

During his career, Nick’s been the Chief Merchant for one of the UK’s biggest retailers, led multiple categories for department store Marks & Spencer , and was a key leader in the category and international expansion of the multi-billion-dollar George brand.”

Operations 101

Operations Department Stores Retail Omnichannel 101

RetailDive

MARCH 15, 2022

During the latest round of earnings, companies discussed how they navigated a quarter (and year) full of operational challenges

Operations 116

Operations Supplies Retail 116

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022.

Operations 108

Operations Department Stores Retail Supplies 108

RTP blog

MAY 17, 2019

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.

Operations 150

Operations Small Business Retail Blog Retail 150

RetailDive

OCTOBER 19, 2022

Mary-Farrel Tarbox joins REI with more than 30 years of retail experience, including at Crate and Barrel and Bed Bath & Beyond

Operations 91

Operations Retail 91

RetailDive

JANUARY 13, 2023

The move serves as a potentially worrying sign to agencies that have invested heavily in marketing services related to the red-hot category

Operations 81

Operations Marketing Retail 81

RetailDive

MARCH 22, 2023

The e-commerce giant is looking to expand its presence in the U.S. and bring automation with it

Operations 76

Operations eCommerce Retail 76

Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores.

Operations 122

Operations Small Business Retail Technology Travel 122

Retail TouchPoints

FEBRUARY 25, 2022

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It

Other 115

Other Operations Toys Retail 115

Retail Technology Review

JULY 13, 2021

This morning, the British Retail Consortium (BRC) published its latest Retail Sales Monitor report in partnership with KPMG and revealed that the retail sector recorded its fastest quarterly growth on record in the second quarter of 2021. Internet Retailing Critical Issues Retail Supply Chain

Operations 132

Operations Technology Retail Internet Retail 132

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

Gifts 99

Gifts POS Events Mobile 99

Retail TouchPoints

JULY 11, 2022

To keep up and stand out, retailers must be more than just first-class merchandisers with a great product — they must become tech experts, strategically deploying the latest cutting-edge solutions to constantly evolve all aspects of their ecommerce ecosystems.

Operations 99

Operations eCommerce Shopify Download 99

TalkingRetail

MARCH 5, 2021

Retailer Ehtsham Ul Haq has installed EDGEPoS at his three Essar-branded forecourts at Hatton Service Station near Derby, Rockbay Service Station in Buxton, and newly opened Burslem Filling Station in Stoke on Trent. This story continues at Forecourt operator selects EDGEPoS for three sites.

Operations 122

Operations Management Retail Technology 122

Kibo

MARCH 17, 2023

Flexible fulfillment enables retailers, manufacturers, and distributors to quickly pivot fulfillment strategies based on consumer trends and efficiently fulfill customer orders through a variety of channels, such as in-store, online, and marketplaces.

Fulfillment 62

Fulfillment Operations Shipping Shipping Costs 62

Retail TouchPoints

JUNE 15, 2022

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March.

Operations 110

Operations Home Furnishings Retail Supplies 110

Retail TouchPoints

JUNE 1, 2022

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates.

Operations 114

Operations Retail Consumer Improvements 114

Retail TouchPoints

NOVEMBER 11, 2022

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. Supply chain and logistics operations are still struggling to keep up with the changes and the consequences are painful, as we’ve seen from the holiday supply chain crisis of 2021.

Operations 95

Operations Improvements Fulfillment Retail 95

Retail TouchPoints

FEBRUARY 2, 2022

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

Operations 98

Operations Supplies Improvements Marketing 98

Retail TouchPoints

AUGUST 12, 2022

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The Invafresh Fresh Retail Platform uses AI and machine learning to streamline fresh food operations and reduce waste. News Briefs Store Operations automation invafresh Weis Markets

Operations 73

Operations Retail Management Marketing 73

TalkingRetail

DECEMBER 17, 2020

A fast-growing convenience store operator is on course to almost double the size of its retail empire by the end of 2021. It means the company now operates 12 stores and.

Operations 137

Operations Retail 137

TalkingRetail

JULY 17, 2020

JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

Operations 118

Operations Information Retail 118

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. It’s crucial for retailers who want to stay competitive in an ever-growing and rapidly changing retail environment.

Management 74

Management POS Mobile Payment Services 74

RetailDive

MARCH 2, 2022

After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers

Operations 110

Operations Retail Marketing Customer 110

Retail TouchPoints

OCTOBER 31, 2022

But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? While Spirit Halloween’s store footprint doesn’t include permanent locations, customers are able to shop the retailer throughout the year via SpiritHalloween.com.

Operations 106

Operations Toys Accessories Gifts 106

TalkingRetail

JUNE 9, 2021

The Midcounties Co-operative has partnered with environmental charity Hubbub to install a new Recycle Reward Machine in its Your Co-op Food store in Coleford, Gloucestershire. This story continues at The Midcounties Co-operative installs recycling reward machine.

Operations 89

Operations Retail 89

RetailDive

JANUARY 27, 2023

The spirits conglomerate is taking on several brands from Winc’s portfolio, which filed for bankruptcy in December due in part to declining DTC sales

Operations 74

Operations Retail 74

Retail TouchPoints

MARCH 24, 2022

stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills.

Operations 99

Operations Retail Books Fashion 99

Retail Technology Review

JUNE 22, 2021

Internet Retailing Retail Supply ChainNutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

Operations 137

Operations Fulfillment Technology eCommerce 137

Retail TouchPoints

JUNE 16, 2022

Israel-based supermarket/superstore chain Shufersal is gaining improved real-time visibility of products along its cold chain operations.

Operations 101

Operations Shipping Labels Retail Shipping 101

Retail TouchPoints

OCTOBER 26, 2020

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush.

Operations 133

Operations eCommerce Fashion Consumer 133

Groove

FEBRUARY 4, 2022

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. A B2B wholesaler sells products that are not consumer-ready to other retailers that prepare the merchandise to be sold.

Operations 78

Operations B2B Payment Services Live Chat 78

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers.

Sporting Goods 94

Sporting Goods Point of Sale Retail Outdoor 94

Retail Technology Review

AUGUST 9, 2018

Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption. Internet Retailing Retail Supply Chain Critical IssuesBy Eric Lamphier, Senior Director, Product Management, Manhattan Associates.

Operations 87

Operations Technology Management Internet Retail 87

RetailDive

AUGUST 12, 2021

The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends

Operations 112

Operations Retail eCommerce Other 112

Retail TouchPoints

OCTOBER 19, 2021

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. The digital retailer has since stated that it experienced 82% growth between Q2 2019 and Q2 2021.

Operations 104

Operations Department Stores Retail Other 104

Retail TouchPoints

NOVEMBER 30, 2022

Foot Locker has made multiple changes to its executive leadership team as the athletic retailer separates its commercial functions from supply chain and IT concerns. The retailer’s executive leadership changes, which will become effective Dec.

Operations 97

Operations Supplies Retail Fulfillment 97

RetailDive

OCTOBER 5, 2022

The move comes weeks after the e-commerce giant hit the brakes on an ambitious expansion of its warehouse capacity

Operations 83

Operations eCommerce Retail 83

RTP blog

MARCH 30, 2018

By Jennifer Sherman, Kibo No matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping — retail has transformed. With disruptors like Amazon, consumer interactions with brands, distributors and retailers are changing faster than the commerce world can respond to them. The combination of the smartphone economy and data accessibility has drastically changed the landscape for retail.

Operations 150

Operations Blog Retail Consumer 150