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Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

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The Pandemic Accelerates Retailers’ Need For Digital Operations

Forrester eCommerce

The pandemic’s impact on retail is a story of two halves. Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses.

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Predictions 2021: Retailers, Brand Manufacturers, And Mall Operators

Forrester eCommerce

In the wake of the pandemic's deluge of disruption, retailers, brand manufacturers, and ecosystem players such as mall operators are entirely rethinking their businesses, heralding much change ahead. Read what we predict for retail in 2021.

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Retailers: Extend Omnichannel Capabilities To The Customer, Not Just Operations

Forrester eCommerce

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations. Forrester predicts that digital touchpoints will influence 55% of total European retail sales by 2022, so a retailer’s digital presence continues to play a significant role in influencing consumer purchase decisions, both online and […].

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Bed Bath & Beyond Winds Down Canadian Operations

Retail TouchPoints

Bed Bath & Beyond Canada (BBB Canada) will wind down its operations, according to a filing with the Ontario Superior Court of Justice. The retailer is reportedly in talks for a sale that may have stalled , and it has told investors that it is exploring all potential avenues for its future.

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Kohl’s Taps Retail Veteran to Lead Merchandising and Digital Operations

Retail TouchPoints

During his career, Nick’s been the Chief Merchant for one of the UK’s biggest retailers, led multiple categories for department store Marks & Spencer , and was a key leader in the category and international expansion of the multi-billion-dollar George brand.”

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Retail execs sound off on supply chain disruptions, inflation, operations

RetailDive

During the latest round of earnings, companies discussed how they navigated a quarter (and year) full of operational challenges

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Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site

Retail TouchPoints

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022.

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The Secret Recipe For A Successful Retail Operations System

RTP blog

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.

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Target vet joins REI as VP of stores, retail operations

RetailDive

Mary-Farrel Tarbox joins REI with more than 30 years of retail experience, including at Crate and Barrel and Bed Bath & Beyond

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Lowe’s in-houses retail media operations in efficiency play

RetailDive

The move serves as a potentially worrying sign to agencies that have invested heavily in marketing services related to the red-hot category

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JD.com plans a self-operating warehouse in California

RetailDive

The e-commerce giant is looking to expand its presence in the U.S. and bring automation with it

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How Robots Can Help Retail Operate Safely Again

Retail TouchPoints

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores.

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b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Retail TouchPoints

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It

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Retailers will need to work harder to grow their online operations as we unlock, says Productsup

Retail Technology Review

This morning, the British Retail Consortium (BRC) published its latest Retail Sales Monitor report in partnership with KPMG and revealed that the retail sector recorded its fastest quarterly growth on record in the second quarter of 2021. Internet Retailing Critical Issues Retail Supply Chain

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Gift Shop Operator Event Network Begins Transition to Mobile POS

Retail TouchPoints

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

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The 3 Pieces of Tech Every Ecommerce Operator Needs…Yesterday  

Retail TouchPoints

To keep up and stand out, retailers must be more than just first-class merchandisers with a great product — they must become tech experts, strategically deploying the latest cutting-edge solutions to constantly evolve all aspects of their ecommerce ecosystems.

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Forecourt operator selects EDGEPoS for three sites

TalkingRetail

Retailer Ehtsham Ul Haq has installed EDGEPoS at his three Essar-branded forecourts at Hatton Service Station near Derby, Rockbay Service Station in Buxton, and newly opened Burslem Filling Station in Stoke on Trent. This story continues at Forecourt operator selects EDGEPoS for three sites.

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Understanding the Operational Side of Flexible Fulfillment Strategies

Kibo

Flexible fulfillment enables retailers, manufacturers, and distributors to quickly pivot fulfillment strategies based on consumer trends and efficiently fulfill customer orders through a variety of channels, such as in-store, online, and marketplaces.

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IKEA to Further Scale Down Retailing and Operations in Russia and Belarus

Retail TouchPoints

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March.

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DoorDash Acquires Wolt, Expanding Operations to 27 Countries

Retail TouchPoints

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates.

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Today’s New Warehouse: Automated Backend Operations to Improve Commerce

Retail TouchPoints

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. Supply chain and logistics operations are still struggling to keep up with the changes and the consequences are painful, as we’ve seen from the holiday supply chain crisis of 2021.

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Shipt Names Target Operations Exec as its New CEO

Retail TouchPoints

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

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Weis Markets Implements Fresh Grocery Platform to Enhance Store Operations

Retail TouchPoints

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The Invafresh Fresh Retail Platform uses AI and machine learning to streamline fresh food operations and reduce waste. News Briefs Store Operations automation invafresh Weis Markets

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Fast-growing convenience operator on course to almost double retail empire

TalkingRetail

A fast-growing convenience store operator is on course to almost double the size of its retail empire by the end of 2021. It means the company now operates 12 stores and.

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JTI recognises Parfetts for tobacco operation

TalkingRetail

JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

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How Mobile POS System Can Help Retailers Stay Fully Operational with Fewer Associates

RETAIL MANAGEMENT SOFTWARE

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. It’s crucial for retailers who want to stay competitive in an ever-growing and rapidly changing retail environment.

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Target plans $5B investment in operations, including 30 new stores

RetailDive

After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers

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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

Retail TouchPoints

But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? While Spirit Halloween’s store footprint doesn’t include permanent locations, customers are able to shop the retailer throughout the year via SpiritHalloween.com.

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The Midcounties Co-operative installs recycling reward machine

TalkingRetail

The Midcounties Co-operative has partnered with environmental charity Hubbub to install a new Recycle Reward Machine in its Your Co-op Food store in Coleford, Gloucestershire. This story continues at The Midcounties Co-operative installs recycling reward machine.

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Amass Brands acquires operating assets of wine company Winc

RetailDive

The spirits conglomerate is taking on several brands from Winc’s portfolio, which filed for bankruptcy in December due in part to declining DTC sales

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AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail TouchPoints

stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills.

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Nutravita upscales e-commerce operations with fulfilment experts James and James

Retail Technology Review

Internet Retailing Retail Supply ChainNutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

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Shufersal Adopts Farm-to-Store Real-Time Tracking of Cold Chain Operations

Retail TouchPoints

Israel-based supermarket/superstore chain Shufersal is gaining improved real-time visibility of products along its cold chain operations.

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AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

Retail TouchPoints

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush.

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Leveraging eCommerce for B2B Wholesale Operations

Groove

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. A B2B wholesaler sells products that are not consumer-ready to other retailers that prepare the merchandise to be sold.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers.

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Streamlining operations with waveless picking

Retail Technology Review

Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption. Internet Retailing Retail Supply Chain Critical IssuesBy Eric Lamphier, Senior Director, Product Management, Manhattan Associates.

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Hudson's Bay to split its e-commerce, store operations

RetailDive

The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends

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WSJ: Saks Fifth Avenue Pursuing IPO for its Digital Operations

Retail TouchPoints

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. The digital retailer has since stated that it experienced 82% growth between Q2 2019 and Q2 2021.

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Foot Locker Reconfigures C-Suite as it Seeks to Simplify Operations

Retail TouchPoints

Foot Locker has made multiple changes to its executive leadership team as the athletic retailer separates its commercial functions from supply chain and IT concerns. The retailer’s executive leadership changes, which will become effective Dec.

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In latest sign of shifting priorities, Amazon reportedly freezes corporate hiring in its retail operations

RetailDive

The move comes weeks after the e-commerce giant hit the brakes on an ambitious expansion of its warehouse capacity

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Retail’s New Hierarchy Of Needs: Transforming Your Operation To Meet The Needs Of Retail 2.0

RTP blog

By Jennifer Sherman, Kibo No matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping — retail has transformed. With disruptors like Amazon, consumer interactions with brands, distributors and retailers are changing faster than the commerce world can respond to them. The combination of the smartphone economy and data accessibility has drastically changed the landscape for retail.