Retail TouchPoints

MARCH 25, 2021

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. Today, subscriptions are an entire economy — the next phase of which will be defined by transforming regular customers into loyal members. Achieving this will require getting shoppers to invest in the brand itself.

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Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. There's a reason so many subscription-based business models seem to be popping up.

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RTP blog

AUGUST 17, 2018

The subscription economy has been making waves since 2010, when Birchbox debuted a subscription box that quickly gained popularity. In the evolving world of subscription retail, customer relationships are crucial, and innovative companies need to develop forward-looking skill sets to survive and thrive amid the competition.

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Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. The more add-ons you offer from other vendors, the more complex managing subscriptions can become.

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Retail TouchPoints

JULY 12, 2022

Peloton is taking steps to curtail its costs and create a more efficient supply chain by ending all of its owned manufacturing operations. The New York-headquartered connected fitness company is also suspending operations at exercise gear company Tonic Fitness Technology, which it acquired in October 2019.

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Korona

APRIL 6, 2022

Subscription-based programs were already on the rise before COVID hit in 2020. In fact, subscription retail revenue continues to accelerate at a much faster rate than the rest of the retail landscape, and it promises to move into more industries and products. Subscription Based Shopping: What Is It? Access-Based Subscriptions.

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Retail TouchPoints

FEBRUARY 3, 2022

Best Buy plans to hire 1,000 new employees for its technology team and has teamed up with Amazon Web Services , as both its preferred provider of cloud infrastructure services and as a strategic partner to develop its in-house cloud engineering talent. That service has now become a permanent part of the retailer’s offerings.

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GetElastic

DECEMBER 8, 2021

Information technology is a sea of techno babble, three letter acronyms (TLAs) and jargon, which is not helped by our human condition driving us to compartmentalise and classify everything neatly into clearly aligned boxes, which I have successfully extended with my own lexicon of buzz words over the years. and the list goes on.

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Kibo

NOVEMBER 1, 2022

As you may have heard, Kibo has spun off the personalization business, which now operates as its own entity under the Monetate Brand. We found that the buyers and markets we originally served together were naturally beginning to bifurcate and as such our business operations did as well. Welcome to the New Kibo!

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Retail TouchPoints

FEBRUARY 8, 2022

Peloton Taps a New Leader With Extensive Subscription Business Experience. Peloton is facing these challenges head-on with the appointment of its new CEO: McCarthy is a longtime executive, advisor and board member at both public and private technology companies. An Amazon Acquisition Would Add Subscription and Wellness Synergies.

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Retail TouchPoints

NOVEMBER 3, 2021

The brand is working to “make sure we are in tune with local markets and the operating dynamics that we’re working with today,” according to CFO Jane Nielsen. Success for the brand’s own retail operations may be leading Ralph Lauren to shift some of its attention away from its wholesale business.

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OracleBlogs

MAY 28, 2020

To help retailers shift into a new way of retail, the Oracle Retail Learning Subscriptions deliver an effective online learning program that employees can take at home or the office. The 30% off $297/per user for 1-year subscription promotion ends on May 31, 2020. Stores and Commerce Learning Subscription.

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Subscription Merchant Services Retail Omnichannel 59

Liveintent

JUNE 13, 2022

” We caught up with Stenberg to get his insights on the growth of email newsletters, threats of subscription fatigue, and the key to driving audience engagement. ” What do you say to those who believe subscription fatigue is bound to happen? . If that’s the resource level that you’re at, build from there.”

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Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Many mid-size and specialty retailers like Urban Outfitters, 1-800 Flowers, Oriental Trading and Giant Eagle also operate marketplaces. But how can a retailer launch its own marketplace?

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Retail TouchPoints

FEBRUARY 8, 2024

In fact, subscription video-on-demand services would already have the user’s payment information, and with the appropriate consent, could activate one-click purchase functionality for a variety of products on all kinds of shows without the viewer even having to scan a QR code. Lucy Cunningham is Enterprise Sales Director at InfoSum.

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ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. From big names like Dollar Shave Club and HelloFresh to smaller, niche services like Expack, subscription boxes have been growing in popularity in recent years. On one hand, subscription services offer an exciting, convenient option for consumers.

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Retail TouchPoints

MAY 1, 2023

So despite the slowdown, there are still opportunities for growth-minded operators in the retail and consumer goods industry to win buy-in through 2023. RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We DTC and VC: Is the Honeymoon Over?

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Retail Beauty and Health Omnichannel Operations 238

iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Retail TouchPoints

MAY 1, 2023

So despite the slowdown, there are still opportunities for growth-minded operators in the retail and consumer goods industry to win buy-in through 2023. RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We DTC and VC: Is the Honeymoon Over?

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Forrester eCommerce

APRIL 10, 2023

On Jan 23, 2023, the company introduced a new license metric, the SE Universal Subscription. It offers all the benefits of the legacy Java SE subscription, plus universal use rights (desktop, server, and […]

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RetailMinded

MAY 17, 2024

Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware. These solutions ensure that a company’s technology infrastructure supports their goals.

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BigCommerce

APRIL 26, 2018

Some of the biggest highlights of Amazon’s Annual Report were company insights shared for the very first time – like information around membership and revenue around Amazon Prime, the company’s subscription service. billion in subscription revenue. The risks of international operations. Amazon Prime has over 100 million users.

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Retail TouchPoints

SEPTEMBER 14, 2023

But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. The challenge here is that the more potential delivery nodes a retailer operates, the more sophisticated its inventory allocation needs to be. “If

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Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. AR technologies will provide an immersive and interactive shopping experience, allowing customers to visualize products in their real-world environment.

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Retail TouchPoints

JULY 13, 2023

Any business that handles customer funds, including fintechs and non-financial companies, is now required to play its part and make compliance a core driver of operational fitness. Obtaining customer consent will become even more critical, especially for multinational payments businesses operating in different jurisdictions.

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Merchant Services Payment Services Payments Banking 234

Wiser

OCTOBER 11, 2023

Primarily, they provide a framework that guides business operations, decision-making, and goal setting. Brands like Warby Parker and Everlane operate on this model. eCommerce business models help in establishing a strong customer base and fostering loyalty by clearly identifying the target market and how to cater to their needs.

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Payment Services Shipping Costs eCommerce Drop Ship 148

ESW

MARCH 5, 2024

With the rise of data analytics and advanced technology, logistics is no longer the backroom, spreadsheet-only operation that it once was. Operational Efficiency and Inventory Management Central to any successful retail operation is efficient inventory management.

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Omnichannel Multi-channel Retail Shipping Costs 88

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

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Subscription Social Media Customer Retention Article 46

Groove

JANUARY 8, 2021

With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021. According to Adobe Analytics, 2020 Cyber Monday alone set a new record for the largest U.S. internet shopping day ever.

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lateshipment

FEBRUARY 6, 2024

Take this scenario, you possess a Netflix subscription that you renew for $22.99 The idea behind using Netflix as an example is that CLV is easy to calculate for a subscription-based business. Know what your customers think of your post-purchase operations, what their expectations are, etc, and work on meeting exceeding them.

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eCommerce Customer Customer Retention Merchant Services 130

365 Retail

MAY 9, 2024

From crafting seamless buying experiences to optimising operational efficiency, AI offers smart solutions that can drive growth and innovation. As technology continues to reshape the retail landscape, various AI tools have emerged as catalysts for revolutionising the industry. These tools are more than futuristic concepts.

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Retail TouchPoints

NOVEMBER 1, 2023

Fraudsters use the same advanced technologies — but with malicious intent. While a much-needed update, it will introduce higher workloads, newer technology, possible process delays and frustration with more stringent submission requirements. The same goes for online portals, loyalty programs and virtual gift cards.

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Merchant Services Payment Services Payments eCommerce 282

iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Technology Retail Magento POS 52

iVend

MARCH 20, 2020

Retail technology can not only help you improve processes and regain control, the right retail technology can deliver long term resiliency so you can weather uncertainty and position your business to thrive once all returns to normal. EMBRACE CLOUD TECHNOLOGY.

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Retail TouchPoints

MARCH 31, 2021

This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online presence. The question is: are retailers ready to handle it?

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Retail TouchPoints

JANUARY 3, 2024

Additionally, leveraging technology and data analytics can create a more intuitive and efficient process. Embracing a New Kind of Returns Strategy For retailers, the way forward involves a dual approach: prioritizing customer needs while harnessing data to improve operational efficiency.

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Retail TouchPoints

FEBRUARY 7, 2023

It seems retailers are finally upgrading their marketing technology stacks with this technology. For example, Amazon announced a new drug subscription service for Prime members, RxPass. First announced at NRF 2020, COVID has supercharged the adoption of alternative channels for medical care and wellness.

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