Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 244

Operations Shipping Costs Fulfillment Omnichannel 244

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations.

Operations 241

Operations Improvements Supplies Fulfillment 241

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Earlier this year, Amazon piloted the RFID-enabled Just Walk Out technology for a few games at Climate Pledge Arena, home of the NHL’s Seattle Kraken.

Apparel 261

Apparel Technology Payment Services Games 261

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 263

POS Gifts Events Mobile 263

Retail TouchPoints

JANUARY 20, 2023

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Innovation is a critical component, and execution is even more important,” said Jim Clendenen, VP, Enterprise Retail Systems at Kroger in a statement.

Technology 294

Technology Management Events Information 294

365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. The Role of IT in Enhancing Checkout Systems In today’s retail environment, the efficiency and reliability of checkout systems are paramount.

Payment Services 52

Payment Services Operations POS Retail 52

Retail TouchPoints

FEBRUARY 13, 2023

The problem is that older fraud detection systems built on relational databases weren’t designed to address a new challenge like synthetic identity fraud. That’s because these systems largely rely on analyzing the behavior of an individual entity, such as a customer, device or company, and finding unusual patterns in that behavior.

Merchant Services 267

Merchant Services Payment Services Technology eCommerce 267

Kissmetrics

AUGUST 27, 2020

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market. Ease of Use.

POS 306

POS Payment Services Vend Payments 306

Fabric

APRIL 5, 2023

That’s where systems integrators, or SIs, come into play. In this article, you’ll learn: What systems integrators are What to look for in a potential SI partner How SIs operate How you can prepare for an integration project The metrics to track an SI-led project What is a Systems Integrator?

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

Korona

MARCH 27, 2024

Discover the ultimate POS system for clothing stores for streamlined business operations. The best pos system for clothing stores are.

POS 103

POS Clothing Retail Operations 103

Retail TouchPoints

JANUARY 21, 2022

Amanda Martin has been named SVP, Chief Supply Chain Officer and Vijay Karthik has been named SVP, Chief Technology Officer. In her new role, Martin will take over responsibility for all supply chain operations. He will report to Bob Kupbens, Chief Product and Technology Officer.

Supplies 235

Supplies Technology Omnichannel Fashion 235

Retail TouchPoints

APRIL 17, 2023

Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. At Nordstrom, Morris will oversee technology functions including engineering, data science and analytics. Morris will bring more than 25 years of tech experience, most recently as SVP of Enterprise Business Services at Walmart.

Technology 209

Technology Information Management Retail 209

Forrester eCommerce

JANUARY 17, 2024

Securing technology is hard. It’s another challenge entirely when that technology operates off our planet. And it depends on risk management.

Management 265

Management Technology Operations Customer 265

Retail TouchPoints

MAY 6, 2024

These three examples are based on multiple real-life scenarios that illustrate how advances in technologies, such as the Internet of Things (IoT), can empower retail facility managers to improve their oversight of critical equipment, including lighting, HVAC, refrigeration and more. IoT platforms help make this possible.

Shipping Costs 254

Shipping Costs Retail Operations Technology 254

Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

Consumer Goods 224

Consumer Goods Operations Consumer Supplies 224

Retail TouchPoints

DECEMBER 9, 2022

Zebra Technologies has named Chief Product and Solutions Officer Bill Burns as its next CEO and board member, effective March 1, 2023. Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018.

Technology 199

Technology Supplies Mobile Operations 199

Ecommerce Platforms

SEPTEMBER 1, 2022

The best cheap POS system can be an important investment for growing companies. Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. What to Look for in a Cheap POS System?

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning. But if you look at sizes, that varies a lot. It’s a productivity gain.”

Operations 253

Operations Customer Supplies Technology 253

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 260

Payment Services Retail POS Operations 260

RTP blog

DECEMBER 30, 2019

market for payment systems is complex. However, payment technology is perhaps the best it’s ever been. And technology is one way to heighten security, both for FinTech companies and consumers. mPOS Systems Simplifying Sales Wireless credit card machines are nothing new. By Scott Paape, Talus Pay The U.S.

Payment Services 195

Payment Services Merchant Services Cryptocurrencies Mobile Payments 195

Forrester eCommerce

APRIL 10, 2024

Businesses are increasingly reliant on technology to drive growth and innovation in a rapidly evolving digital landscape. The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems especially while maintaining a vital business-IT alignment. This is where AIOps and observability come into play.

Technology 403

Technology Management Information Customer Experience 403

Forrester eCommerce

JANUARY 25, 2023

Fully operational systems are few and far between. Blockchain has added value for banks when filling white spaces or replacing inadequate solutions.

Banking 195

Banking Technology Operations Customer 195

Retail TouchPoints

APRIL 9, 2021

is one of the most significant retail technology upgrades. technology aids the ability to repopulate these emptied pipelines and supply chains. By taking advantage of item-level RFID technology and its drastic improvement in inventory accuracy for BOPIS 2.0, The transition from BOPIS 1.0 However, BOPIS 2.0 Conclusion.

Technology 306

Technology Retail Supplies Sporting Goods 306

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

Technology 274

Technology Payment Services Customer Experience Blog 274

Retail TouchPoints

APRIL 18, 2023

Bryan Muehlberger, previously CIO of The Beachbody Company and Red Bull , will oversee all digital and information technology as Vuori’s CIO, including digital commerce and retail store technology. Stockstill has held high-level legal positions at Vans, Billabong and its portfolio of brands.

Operations 336

Operations Fulfillment Technology Information 336

Groove

OCTOBER 6, 2020

eCommerce Integration: Improving B2B Operations. Prior to enlisting our team's help, Perform Group used outdated technology, managed their own servers in Magento, and needed a better platform to run their eCommerce solution on. Operating in this manner caused frustrations for the sales team. The Problem.

B2B 221

B2B Operations BigCommerce eCommerce 221

Retail TouchPoints

FEBRUARY 9, 2024

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. Technology partner Upshop facilitated the FaaS integration into Hy-Vee’s systems.

Fulfillment 261

Fulfillment Order Fulfillment eCommerce Platforms Technology 261

Forrester eCommerce

JULY 28, 2020

This moves goes against much of what was said when the acquisition took place, when it was stated that the two companies were bringing together two powerful systems, one operational and one experiential. […].

Technology 327

Technology Operations Customer 327

Retail TouchPoints

MAY 8, 2024

Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Virtual try-on technologies that allow consumers to see themselves wearing an item before making a purchase are interesting but complicated.

Payment Services 263

Payment Services Retail Outdoor Technology 263

Retail TouchPoints

JANUARY 30, 2024

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. An AI ethics committee can act as a bridge between different stakeholders in a business’ AI ecosystem, including technology providers, customers and employees.

Retail 329

Retail Customer Experience Technology Customer Data 329

Retail TouchPoints

JUNE 23, 2023

This creates both a major challenge and an opportunity for the retailer: how to optimize edge systems and the data they create, and how to use that as a competitive advantage. Many retailers are considering edge technology as the best approach to modernize their store infrastructure. Edge systems process data in real time.

Payment Services 269

Payment Services POS Operations Technology 269

Retail TouchPoints

MARCH 22, 2024

Alimentation Couche-Tard , which operates Couche-Tard convenience stores in Canada and Circle K stores in the U.S., will deploy technology from Relex Solutions designed to enhance inventory management and in-stock positions.

Supplies 215

Supplies Operations Management Technology 215

Retail TouchPoints

OCTOBER 26, 2020

With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush. One technology designed for this purpose is cloud computing, which can take the pressure off of data centers and smooth over sudden traffic spikes.

Operations 336

Operations eCommerce Retail Fashion 336

Retail TouchPoints

OCTOBER 24, 2023

Amazon unveiled a swath of the innovations and enhancements to its fulfillment and delivery operations at the annual Delivering the Future event earlier this month, including plans to expand drone delivery services both in the U.S. The MK30 will be integrated into operations in 2024. and internationally. and College Station, Texas.

Fulfillment 257

Fulfillment Operations Technology Events 257

Ecommerce Platforms

JANUARY 12, 2023

The best POS system for grocery store selling will allow you to manage transactions and track inventory more effectively in a brick-and-mortar store. Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing.

POS 104

POS Payment Services lightspeed Shopify 104