Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. The wait times can be long, and the platform doesn’t offer phone support.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Retail TouchPoints

MAY 14, 2024

The law will apply to all businesses based in or doing business in the EU, and will mandate transparency and reporting on due diligence efforts, with companies expected to provide information on their due diligence policies and actions taken. consumers now saying they’re concerned about the environmental impact of products they buy.

Supplies 270

Supplies Document Consumer Operations 270

Retail TouchPoints

FEBRUARY 8, 2024

The digital marketplace solution from Intelligence Node — which is powered by generative AI and real-time data capture — generates comprehensive product listings and ratings for customers while also providing custom, data-rich insights to guide a company’s marketing strategies.

Customer Experience 266

Customer Experience Improvements Customer Data Information 266

Retail TouchPoints

APRIL 13, 2023

Product information management platform Gepard has launched a feature called Digital Shelf Analytics. The solution aims to help brands and retailers track content by supervising content providers, monitoring their enriched product listings on retailers’ websites and fully controlling content completeness and accuracy.

Information 268

Information Retail Presentation Channel 268

Retail TouchPoints

FEBRUARY 2, 2024

A survey from the University of Maryland’s Supply Chain Management Center of the supply chains of 100 manufacturers, which include more than 12,000 production facilities, found that half of those sites were at high risk of being hit by floods, storms, droughts, heat waves and fires.

Supplies 261

Supplies Shipping Costs Food and Beverages Management 261

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. The data from these IoT solutions allows store managers to recognize when defined processes aren’t followed so that issues can be resolved swiftly.

Shipping Costs 255

Shipping Costs Retail Operations Technology 255

Groove

DECEMBER 18, 2023

Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

APRIL 17, 2024

The shift isn’t limited to chatbots; it extends to enhancing product catalogs. Many retailers grapple with insufficient product data. By empowering search engines to not just index data but enrich it dynamically, retailers can retain customers on their platform. It’s about understanding the nuances of user intent.

Social Media 288

Social Media B2C B2B Customer Data 288

Retail TouchPoints

APRIL 1, 2024

Customers don’t judge businesses by the quality of their products or services alone. Choosing a Translation Platform Retail businesses investing in real-time translation technology for customer service will be better positioned to succeed in the growing global marketplace. However, not all translation platforms are created equal.

Retail 301

Retail Customer Experience Customer Retention Technology 301

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The tools will be available first to U.S.

Merchant Services 238

Merchant Services Small Business Retail Social Media Shopify 238

Retail TouchPoints

DECEMBER 29, 2022

Let us look at a few ways to improve customer experience in the retail industry through knowledge management. What is Knowledge Management and Why is it Important? A proper knowledge management strategy will help you not only organize and store expert advice and information but also improve the customer experience overall.

Customer Experience 329

Customer Experience Management Customer Retail 329

Retail TouchPoints

AUGUST 10, 2023

From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experiences.

Shipping Costs 237

Shipping Costs eCommerce Customer Experience Recommendation 237

Groove

MARCH 6, 2024

While many tools are required to successfully manage a digital-age brand, the tools you trust with your ongoing digital marketing strategy are among the most crucial. Additional tools cover sales management, website management, service team management, and much more. How much you pay depends on different criteria.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

APRIL 18, 2023

Vuori has gone outside its own ranks to fill four C-suite positions, including the activewear brand’s first-ever Chief Information Officer, Chief People Officer and General Counsel & Corporate Secretary. The retailer also has named a new COO.

Operations 337

Operations Fulfillment Technology Information 337

Retail TouchPoints

MARCH 15, 2024

After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. How can Web Scraping Help?

Telecommunications 247

Telecommunications eCommerce Platforms Games eCommerce 247

Groove

APRIL 17, 2024

Understanding Klaviyo's Google Ads Integration Klaviyo is a platform that offers a robust suite of marketing automation tools. By featuring products or content that the user has already shown interest in, you can increase the likelihood of a conversion.

Customer Data 396

Customer Data Improvements eCommerce Article 396

Groove

OCTOBER 4, 2023

HubSpot - All-In-One Sales & Marketing Platform (Pricing Varies) HubSpot , a comprehensive platform for customer relationship management (CRM), marketing, sales, and customer service, offers a plethora of AI-driven tools to enhance marketing outcomes and streamline processes. and the A.I.-Powered ChatSpot.ai mo to $81.18/mo)

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

Groove

MARCH 7, 2024

Klaviyo Email Marketing: Deep Integration with eCommerce Platforms With Klaviyo's deep integrations with major eCommerce platforms, eCommerce store owners can take advantage of seamless data synchronization to create personalized marketing campaigns for subscribers. Stamped.io

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

Retail TouchPoints

NOVEMBER 2, 2022

It’s no secret that the production steps include high usage of scarce resources such as water. Designing products that are sustainable and compliant. A strong PLM can also help companies engage with partners in real time to manage the tiered supply chain, not just the main tier 1 supplier.

Fashion 303

Fashion Supplies Consumer Management 303

Retail TouchPoints

NOVEMBER 17, 2022

Lily AI and Pimberly have partnered with the goal of providing global brands with the ability to streamline product data and digital asset management. The Lily AI/Pimberly partnership can help retailers gain more accurate and robust product data within their centralized product catalog to power all downstream systems.

Management 250

Management Retail Recommendation Channel 250

Groove

MAY 15, 2023

This comprehensive guide will provide an in-depth analysis of the key factors that impact eCommerce merchants, including eCommerce platforms, and explore the challenges associated with different approaches. For example, a fashion retailer may want to create a visually engaging homepage with large images and videos showcasing their products.

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media.

Social Media 275

Social Media Events Accessories Point of Sale 275

Algopix

MARCH 23, 2024

UPC scanners, also known as barcode scanners, offer a convenient way to manage inventory, list products, and fulfill orders with precision. A UPC scanner is a device designed to read and decode Universal Product Codes ( UPCs ) or barcodes. Handheld scanners are ideal for scanning individual items or conducting inventory audits.

Shipping Costs 128

Shipping Costs eCommerce Subscription Fulfillment 128

Retail TouchPoints

NOVEMBER 29, 2023

With platforms like Instagram and TikTok leading the way, it has become increasingly clear that the currency of our digital interactions is visual-centric. Websites were laden with text, often making the online experience rather dull and information-heavy. Users began to favor content that was both informative and visually engaging.

Social Media 254

Social Media Travel Information Consumer 254

Retail TouchPoints

FEBRUARY 8, 2024

Platforms such as ITV’s Matchmaker and Channel 4’s BRANDM4TCH are leading the way on this front. Retailers Become Media, Media Becomes Retailers Retailers that have managed to grow their RMNs successfully have done so by thinking more like media owners. Media owners aren’t just providing a platform for advertisers.

Payments 298

Payments Payment Services Retail Channel 298

Retail TouchPoints

APRIL 11, 2024

As the CEO of an innovation agency that works with large retail brands such as Nike, Amazon and Best Buy to design new digital products, I am lucky to get a front-row seat to retailers’ “moon shot” ideas for AI deployments. and then authorize the bot to shop for them. But we haven’t yet experienced 100% personalized storefronts.

Retail 279

Retail Mobile Consumer Operations 279

Retail TouchPoints

JUNE 20, 2023

The Transformative Potential of Generative AI in Ecommerce search Generative AI technologies like ChatGPT will have a seismic impact on ecommerce search, because it solves the critical problem of how to accurately match user search intent with the right product results. Second, search will deliver next-generation product recommendations.

Books 304

Books Recommendation Toys eCommerce 304

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.

Social Media 241

Social Media Payments Shipping Download 241

Retail TouchPoints

AUGUST 17, 2022

Shopify has launched a new platform called Shopify Collabs that makes it easier for creators to find and partner with Shopify merchants looking for marketing support. and Canada can apply now for early access to the platform. Other creators in the U.S. Linkpop also enables payments to the creator when those posts result in a purchase.

Merchant Services 267

Merchant Services Shopify Payments Multi-channel 267

Retail TouchPoints

OCTOBER 27, 2023

These reports must include information about a company’s policies, procedures, risk assessments and remedial actions taken to address any identified issues. These platforms create a window into an enterprise’s entire supplier base, enabling the traceability that Bill S-211 requires.

Supplies 249

Supplies Retail Books Document 249

Retail TouchPoints

OCTOBER 14, 2022

There are nuances based on type of retailer, existing ecommerce strategy and whether the products are first-party only or also include third-party fulfillment. One customer we worked with had been managing over 100 third-party fulfillment relationships following a traditional dropship approach.

Retail 275

Retail Fulfillment Operations Technology 275

Retail TouchPoints

JANUARY 9, 2024

One of the many platforms that brands have embraced over the last few years to make the most of their advertising budgets is Retail Media Networks (RMN). Retailers have begun leveraging their substantial customer purchase data to inform advertiser’s media strategies. This way buyers can choose what media channels perform best.

Retail 287

Retail Omnichannel Channel Mobile 287

Retail TouchPoints

MAY 14, 2024

In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with the ability to interact with brands and sellers in real time driving that interest. “To But the digital experience today is point and click, hunt and search.

Social Media 272

Social Media eCommerce Channel Events 272

Fabric

APRIL 9, 2024

This is the first in a series of posts on “ Re-platforming.” That’s it because I’ve spent fifteen-plus years helping retailers with re-platforming efforts. Re-platforming brings up all kinds of connotations. Re-platforming brings up all kinds of connotations. That said, re-platforming can be really fun.

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

Fabric

APRIL 9, 2024

When thinking of commerce platforms, one thing is for certain: Some just flat out fail. It should be fun because you get new platforms, new partners, and probably even new hires. We put in ERPs from scratch (still there), and a homegrown inventory and asset management system (still there). The second stage was when I got out!

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

Retail TouchPoints

JULY 17, 2023

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. The devices are connected to the IoT platform and transmit data to Controlant’s data center.

Food and Beverages 239

Food and Beverages Payment Services Retail Payments 239

Retail TouchPoints

FEBRUARY 19, 2024

Still, I believe that had more to do with the sustained consolidation of ad budgets on the major platforms as marketers reallocated marketing spend in the post-IDFA (identifier for advertisers) and soon, post-cookie world. In the martech ecosystem, publishers continued to feel the pains after the COVID-19 bump. from 2022 to $222.1

eCommerce Marketing 267

eCommerce Marketing eCommerce Marketing Mobile 267