Retail TouchPoints

SEPTEMBER 22, 2022

Searchspring , a search, product merchandising and personalization platform, has added Searchspring Personalized Email Recommendations to its Personalization Suite. The solution was launched through an integration with Klaviyo, a unified customer platform.

Recommendation 345

Recommendation Retail Customer Marketing 345

Retail TouchPoints

DECEMBER 18, 2023

Once upon a time, finding the perfect product online was like wandering the aisles of a library without a card catalog. From its first rudimentary keyword-based tools to today’s ability to decipher intent and deliver personalized results, the evolution of AI in ecommerce has been nothing short of revolutionary.

Recommendation 264

Recommendation eCommerce Jewelry Document 264

Retail TouchPoints

MAY 15, 2024

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free. With Travel Shops, Expedia is aiming to bridge the gap between creators’ travel recommendations and consumers’ purchases.

Travel 263

Travel Social Media Books Recommendation 263

Retail TouchPoints

JANUARY 5, 2024

Personalization is at something of a crossroads. The good news is that such data, while often difficult to collect, actually can provide a more solid foundation for brands’ personalization efforts. Generative AI is the driving force behind advanced personalization, transforming raw data into actionable insights,” said Bond.

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

MARCH 7, 2024

More than half of consumers say they’ll become repeat shoppers after a personalized shopping experience. Personalization sits at the center of these dimensions and can unlock better experiences at scale when combined with automation and human input.

Recommendation 289

Recommendation Fashion Consumer Accessories 289

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. AI will personalize storefronts. But we haven’t yet experienced 100% personalized storefronts.

Retail 290

Retail Mobile Consumer Operations 290

Dynamic Yield

NOVEMBER 15, 2018

Deliver journey-aware recommendationsImplement the appropriate recommendation strategies based on a […]. The post Personalized Product Recommendations appeared first on Dynamic Yield.

Recommendation 34

Recommendation Customer 34

Retail TouchPoints

MAY 1, 2024

By crafting a compelling story around the brand or products, retailers can forge a profound and enduring connection with customers. Personalization: According to data from Deloitte, 60% of millennials wouldn’t hesitate to share personal information to receive offers and messages in order to suit their personal interests.

Technology 312

Technology Arts Payments Customer Loyalty 312

Retail TouchPoints

NOVEMBER 15, 2023

Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. Personalized, In-Person Immersion Mainstream AR glasses adoption will lead to a more personalized shopping experience in-store.

Payment Services 278

Payment Services Retail Mobile Payments Recommendation 278

Retail TouchPoints

MAY 24, 2024

Seeing how well-received Pawp was as a limited-time offer, we knew it was a valuable addition that would enhance the Walmart+ experience,” said Venessa Yates, SVP and General Manager of Walmart+ in a statement.

Recommendation 258

Recommendation Management Retail Customer Experience 258

Retail TouchPoints

AUGUST 30, 2022

As the name suggests, the overchoice effect occurs when a buyer is overwhelmed by a large number of options available, often resulting in the person abandoning the decision-making altogether, or worse, taking their business elsewhere. According to a Forrester study, personalization ranked the highest among tech investments in 2021.

Consumer Electronics 299

Consumer Electronics Electronics eCommerce Consumer 299

Optimizely

NOVEMBER 10, 2020

Fingers crossed that you’ve had the opportunity to make your campaigns more powerful and personalized by implementing some of these suggestions into your holiday campaigns. Your hard work is going to pay off: 80% of shoppers are more likely to buy from brands that offer personalized experiences.

Recommendation 195

Recommendation Information Customer Blog 195

Retail TouchPoints

DECEMBER 1, 2022

Customers trying the FIT:MATCH experience can use their measurements to shop personalized Bali and Maidenform product selections that have been chosen specifically for their body shapes. Customers can scan a QR code to save and shop the recommended products on their devices.

Technology 289

Technology Omnichannel Recommendation Customer 289

Groove

OCTOBER 4, 2023

From intelligent personalization and dynamic content generation to automated segmentation and predictive analytics, AI tools provide invaluable insights and capabilities to streamline workflows, enhance engagement, and maximize conversion rates. Powered Content Assistant, both of which are designed to maximize productivity and efficiency.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Retail 290

Retail Recommendation Mobile Consumer 290

Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. Essentially, that data is then used to create more personalized experiences, like targeted ads for you the next time you visit that site or a similar site. Let’s explore.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

AUGUST 16, 2022

Optimized personalization is a necessary tenet of any ecommerce brand that aims to stand out. The importance of winning loyal customers depends on one-to-one customer personalization and engagement based on customers’ behavior and intent. Personalization is only as good as the data the merchants can collect.

eCommerce 264

eCommerce Consumer Merchant Services Recommendation 264

Retail TouchPoints

JANUARY 2, 2024

One way for brick-and-mortar stores to stay ahead of the competition is to expand into digital product. The real opportunity lies in using your digital product strategy as a way of improving the customer experience (CX) and finding new growth opportunities. Look at Asos, arguably an industry leader in online retail personalization.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

APRIL 25, 2023

Klarna is introducing a portfolio of social media-esque capabilities on its platform, including a personalized shopping feed and smart shopping features. Customer Tools Enable Greater Discovery Customer-facing additions include the new discovery shopping feed, powered by Klarna’s in-house AI recommendation engine.

Payment Services 290

Payment Services Social Media Recommendation Consumer 290

Retail TouchPoints

MARCH 3, 2023

That said, differentiated experiences are possible, and the way forward will be through personalized approaches. These highly personalized experiences, when offered to thousands of individual customers using proprietary data, are difficult for competitors to imitate and set the retailer apart.

Consumer 283

Consumer Customer Loyalty Customer Experience Recommendation 283

Retail TouchPoints

FEBRUARY 20, 2024

For example, on Instagram, 40% of the content people see comes from recommendations that are powered by AI. With the right data, AI holds the potential to understand consumers at a deeper level, getting a lot closer to their core needs to help build personalized ad creatives.

Marketing 264

Marketing Technology Recommendation Management 264

Retail TouchPoints

SEPTEMBER 14, 2023

This is possible through personalization strategies at every touch point that tailor the options presented to each guest, so they don’t have to choose between every style available — just the ones we already know will fit them correctly and they’ll be interested in. Give guests the power to make an informed purchase.

Customer 278

Customer Social Media Recommendation Presentation 278

Retail TouchPoints

FEBRUARY 28, 2024

Authentic , formerly known as Authentic Brands Group, has partnered with Fast Simon to help enhance merchandising, personalization and search capabilities across its extensive portfolio of brands. The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising.

Recommendation 269

Recommendation Online Retail Technology Improvements 269

Retail TouchPoints

JUNE 20, 2023

The Transformative Potential of Generative AI in Ecommerce search Generative AI technologies like ChatGPT will have a seismic impact on ecommerce search, because it solves the critical problem of how to accurately match user search intent with the right product results. Second, search will deliver next-generation product recommendations.

Books 312

Books Recommendation Toys eCommerce 312

Retail TouchPoints

FEBRUARY 20, 2024

The service enables consumers to choose which data they share with the merchant, such as purchase histories that would enable more personalized product recommendations based on interests as well as sizes, style and color preferences for clothing.

Merchant Services 264

Merchant Services Payment Services Consumer Clothing 264

Dynamic Yield

AUGUST 13, 2016

The post Personalized Product Recommendations appeared first on Dynamic Yield.

Recommendation 53

Recommendation 53

Retail TouchPoints

AUGUST 30, 2022

In response, Davines partnered with AI-powered commerce discovery platform Coveo to develop an ecommerce strategy that compensated for the loss of its salon presence, using an AI-powered approach that personalized the customer journey and also generated “buzz” — and demand for products — via social proof.

Recommendation 279

Recommendation Mobile eCommerce Technology 279

Retail TouchPoints

FEBRUARY 6, 2024

The store’s assortment of womenswear also has been curated to mirror the neighborhood, with fashionable and trend-driven products as part of a diverse assortment.

Fashion 272

Fashion Accessories Arts Clothing 272

Retail TouchPoints

APRIL 9, 2024

will be able to connect with a gen AI-powered virtual assistant for help with tasks like troubleshooting product issues , rescheduling or combining order deliveries , managing software , Geek Squad subscriptions and My Best Buy memberships. As early as late summer, Best Buy customers in the U.S.

Customer 290

Customer Subscription Customer Experience Technology 290

Retail TouchPoints

JANUARY 13, 2023

When it comes to augmenting the top line, brands should prioritize optimized product discovery and aim to hyperpersonalize the customer journey and transform pre-loved pieces. With my background in business and economics, here’s what I would recommend for boosting your top line and bottom line this year.

Shipping Costs 289

Shipping Costs Retail Recommendation Consumer 289

Retail TouchPoints

AUGUST 10, 2023

From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experiences.

Shipping Costs 246

Shipping Costs eCommerce Customer Experience Recommendation 246

Retail TouchPoints

MAY 31, 2022

We found Gen Z shoppers are more likely than other generations to pay more if they’re able to find products more quickly (60% of Gen Z versus 52% overall). AI-powered personalized recommendations. With advancements in AI technology, personalized recommendations can still be achieved with minimal traditional data sources.

Mobile 328

Mobile Customer Data Recommendation Fashion 328

Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. This is made possible by powerful AI algorithms that deeply understand the customer’s needs and create a personalized shopping experience.

eCommerce 264

eCommerce Shipping Costs Merchant Services Presentation 264

Retail TouchPoints

DECEMBER 19, 2023

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products.

Technology 278

Technology Recommendation Retail Other 278

Retail TouchPoints

JANUARY 4, 2023

For customers, product selection has gone up while prices have gone down , and convenience has become king. Ecommerce can sometimes lose the experience of in-person shopping and, with it a retailer’s ability to show off its products in ways that can set a store apart from its competition. But not everything is better online.

eCommerce 302

eCommerce Omnichannel Comparison Shopping Recommendation 302

Retail TouchPoints

JUNE 7, 2022

A few years ago, you might have needed to type an exact brand name, product, color and size to end up with your desired result. Implicit in this shift is the rise of personalization in the customer experience (CX). What’s more, they don’t only want to find the one product they had initially wanted to look for, buy it, and move on.

Recommendation 290

Recommendation Arts Retail Consumer 290

Retail TouchPoints

SEPTEMBER 12, 2022

With the addition of an AI Skincare Advisor tool and AR makeup try-on, JCPenney hopes to further personalize customers’ beauty experiences and “strengthen its offering as the go-to inclusive in-store and online shopping destination for diverse, working American families.”.

Recommendation 276

Recommendation Technology Customer eCommerce 276