Retail TouchPoints

DECEMBER 27, 2023

Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. Of the 30,000 new consumer products released each year, most of them fail. Most refer to the process as a sprint, and it is — except it’s the distance of a marathon. More effective promotions.

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Improvements Supplies Consumer Operations 248

Retail TouchPoints

JUNE 9, 2023

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

Supplies 240

Supplies Operations Shipping Costs Customer 240

Retail TouchPoints

NOVEMBER 9, 2020

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. A survey by The Harris Poll shows that 71% of adults have subscription services, up from roughly half five years ago, and 74% of adults believe that in the future people will subscribe to even more services.

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Customer Subscription Food and Beverages Shipping Costs 278

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1.

Consumer 285

Consumer Merchant Services Apparel Supplies 285

Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. Humidity and temperature sensors continuously monitor the goods during transportation to ensure safe delivery. Smart merchandising helped GetGo improve the consumer experience and increase sales.

Food and Beverages 241

Food and Beverages Payment Services Retail Payments 241

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. The pandemic has fundamentally reshaped the relationship consumers have with sustainability, from shopping and investing to employer preferences. Key Challenges in Measuring Sustainability.

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Retail Financial Services Fashion Clothing 291

Retail TouchPoints

JANUARY 20, 2022

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. Sometimes that meant purchasing goods locally, even using their personal credit cards and asking corporate offices to reimburse them. But that’s only part of the story.

Shipping Costs 250

Shipping Costs Merchant Services Retail Supplies 250

Retail TouchPoints

JANUARY 26, 2023

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. A sporting goods store, for example, could reconfigure its floor space so that most of its inventory resides in the back and the display space becomes an activity area with a rock climbing wall, golf simulator and cycling studio.

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Sporting Goods Retail Fulfillment Customer Experience 321

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Retail 269

Retail Supplies Omnichannel Consumer 269

Groove

SEPTEMBER 17, 2020

With the prevalence of social media in today's world, Facebook provides great opportunity for businesses of all kinds to advertise their products and services and gain new customers. Change your creative and messaging to retarget users who have expressed previous interest in your products or services. Conditional. Store locator.

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Social Media B2B Information Events 284

Groove

AUGUST 4, 2022

In the past, customers have been able to manually calculate when their package will arrive by subtracting the number of days that their selected shipping method will take from the date they would like the product to show up on their doorstep. Industry verticals that can benefit from this feature are not limited to those mentioned here.

Food and Beverages 195

Food and Beverages Customer Merchant Services Shipping Costs 195

Retail TouchPoints

NOVEMBER 27, 2023

With sleek packaging, an assortment of fun colors and luxurious scents, Touchland sanitizers are equal parts helpful and enjoyable, creating a lot of creative opportunities on social media. After all, as consumers venture across social platforms, that voice is what creates continuity as they consume your content.

Social Media 270

Social Media Gifts Omnichannel Consumer 270

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. Consumers in every age bracket are in fraudsters’ sights. This approach can reduce fraud losses and improve the shopping experience for good customers.

Merchant Services 284

Merchant Services Customer Payment Services Social Media 284

Retail TouchPoints

APRIL 22, 2022

There’s nothing wrong with the tried and true, of course, but unique approaches to building internal sustainability and educating shoppers about its importance can serve as inspiration for retailers across the industry. Approximately 165 billion packages are sent across the U.S.

Arts 279

Arts Consumer Clothing Operations 279

Retail TouchPoints

MAY 10, 2023

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. While many brands try to shave pennies off transactional transportation costs, that won’t drive long-term success in retail locations.

Supplies 265

Supplies Technology Shipping Costs Food and Beverages 265

Retail TouchPoints

MAY 11, 2023

For shopping, SGE aims to do more of the work for consumers by summarizing insights from the commerce ecosystem to offer up more accurate and relevant information. Advertising will of course be a part of the mix as well, with Search Ads appearing in dedicated slots within SGE results.

Banking 277

Banking Blog Consumer Goods Fashion 277

Retail TouchPoints

MAY 6, 2021

trillion global retail industry in a state of flux. Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. The problem became even more acute amid the pandemic, with consumers increasingly coming to expect free delivery and returns. billion (U.S.)

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Fulfillment Department Stores Supplies Financial Services 342

Retail TouchPoints

AUGUST 16, 2021

After all, consumers need to be able to bring back certain items. Goods received might be damaged or the wrong size, or maybe it was another cat sweater from your aunt that just did not have a place in your rotation. Consumers, for example, have started to adopt the ‘bracketing’ strategy. But don’t stop there.

Retail 336

Retail Shipping Costs Supplies Shopify 336

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 277

Merchant Services Shipping Costs Retail Social Media 277

lateshipment

APRIL 6, 2023

The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Is your business future ready?

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

Retail TouchPoints

FEBRUARY 6, 2023

Delivery personas involve a combination of delivery speed, precision, value-added services and information about delivery options to allow retailers to craft a number of delivery experiences that best fit their customers’ preferences. The majority of goods, such as apparel and other smaller items, are delivered this way.

Customer Loyalty 147

Customer Loyalty Improvements Customer Retail 147

Kissmetrics

AUGUST 5, 2021

The health and fitness industry is worth over $96 billion dollars. For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Every industry has its own unique marketing challenges , and the fitness sector is no exception.

Social Media 319

Social Media B2B Marketing B2C 319

Ecommerce Platforms

JULY 23, 2021

What shipping options will consumers choose from your store? As one of the top e-commerce suppliers, Sellvia seeks to make business easier for drop shippers by providing game-changing supply services. The service also aims at offering only products on the platform that are hot selling and trending at the moment. What is Sellvia?

Shipping Costs 211

Shipping Costs Payment Services eCommerce Payments 211

lateshipment

OCTOBER 12, 2023

54% of consumers under the age of 25 state that same-day shipping is crucial when shopping online. International shipping Eco-friendly shipping options – Gen Z and the millennials are obsessed with sustainability and knowing good for the earth. Personalised Messaging in the Package 5. Various Delivery options from ASOS 3.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport.

Supplies 291

Supplies Fulfillment Shipping Costs Multi-channel 291

Retail TouchPoints

AUGUST 9, 2022

During a panel at the Retail Innovation Conference & Expo, experts across the industry came together to discuss: The latest global ecommerce trends; The challenges of expanding into new markets; and. There’s a beauty and complexity in having brands online,” noted Katie Thomas, who is a Lead at the Kearney Consumer Institute. “We

eCommerce 290

eCommerce Consumer Social Media Customer Experience 290

Retail TouchPoints

APRIL 22, 2022

There’s nothing wrong with the tried and true, of course, but unique approaches to building internal sustainability and educating shoppers about its importance can serve as inspiration for retailers across the industry. Approximately 165 billion packages are sent across the U.S.

Arts 220

Arts Consumer Clothing Operations 220

Kissmetrics

SEPTEMBER 11, 2020

Or at least put a good dent in it. Before you worry about good or bad, you first need a place to get those reviews. Most importantly, how can you interact with consumer reviews to put your business in the best possible light? Let’s take a closer look at Yelp Ads, Yelp’s various other services, and how they may help.

eCommerce 331

eCommerce Shipping Costs Consumer Mobile 331

lateshipment

APRIL 21, 2023

The concept of sustainability branding has sparked an interest among consumers. These sustainability initiatives today include developing, sustaining and presenting a brand that gives sustainability benefits to both consumers and the environment. But it is not enough for a business to merely support sustainability.

eCommerce 130

eCommerce Fashion Shipping Travel 130

Groove

JUNE 1, 2022

The customer decision making process begins with a consumer realizing that they are presented with some sort of problem. The commonality in both of these circumstances is that the consumer needs to address an issue they are facing by purchasing a new product or service. Think of the consumer packaged goods industry (i.e.,

Merchant Services 195

Merchant Services eCommerce Customer Customer Loyalty 195

Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. In combination with changes in worker attitudes and consumer behavior, these shifts have weakened the industry’s long-standing low-wage model.

Home Furnishings 306

Home Furnishings Retail Shipping Costs Electronics 306

Retail TouchPoints

JANUARY 25, 2022

In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. This is a good way to reset and take a strong step forward toward my end goal of having an organized kitchen. We all like to think big.

Management 260

Management Marketing Order Fulfillment Customer Experience 260

Retail TouchPoints

APRIL 4, 2022

Shields has put a premium on listening to this community as an integral part of developing products and services that Beginning is Now might sell. “We However, if you know the category, the consumer and what matters, you can build a whole system that’s intelligent. True Sustainability Will Require Packaging Changes.

Social Media 257

Social Media Recommendation Consumer Document 257

Wiser

MAY 30, 2023

Retail is an industry that inevitably generates waste, but there is a path forward that is more environmentally friendly. Consumers want to know that the products they buy come from sustainable sources, and that their purchases are contributing to a better future for all of us. What Is Sustainability in Retail?

Shipping Costs 147

Shipping Costs Retail Clothing Shipping 147

Retail TouchPoints

OCTOBER 13, 2020

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values.

Small Business Retail 279

Small Business Retail Food and Beverages Beauty and Health Supplies 279

Retail TouchPoints

JANUARY 11, 2022

It’s a good start, and we understandably can’t expect food systems transformation to take place overnight. The good news is there are strategies that can be implemented by the food supply chain today that will make a significant impact on climate goals. The problem is, we don’t have time to wait until 2050. and China.

Retail 232

Retail Supplies Improvements Travel 232

Retail TouchPoints

SEPTEMBER 30, 2021

As the rise of ecommerce continues to accelerate, consumer behavior is changing at lightning speed. But without access to in-person consumer panels throughout the pandemic, many CPG brands struggled to keep a pulse on their customers’ preferences and demands around product taste, packaging, price and more.

Consumer 278

Consumer Social Media Improvements Customer Loyalty 278