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Déjà vu: Don’t let AIOps be CMDB All Over Again!

Forrester eCommerce

In February of 2009, Glenn O’Donnell (VP, Research Director) and I co-authored the CMDB Imperative when ITIL and ITSM were all the rage. Underpinning that rage was the Configuration Management DB (CMDB) which promised to deliver world peace like a pageant winner during the interview portion of the competition.

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A Look Back At Zero Trust: Never Trust, Always Verify

Forrester eCommerce

For those of you who have been hiding away in a cave for the past decade, Zero Trust (ZT) is a concept founded by Forrester alum John Kindervag in 2009 that centers on the belief that trust is a vulnerability and security must be designed with the strategy never trust, […]. What exactly is Zero Trust?

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Metaverse, NFTs, Sustainability, And Loyalty – Highlights Of Singles’ Day 2021

Forrester eCommerce

Double 11 or Singles’ Day, the world’s largest online shopping festival that is bigger than Black Friday and Cyber Monday combined, has been consistently smashing mind-blowing gross merchandise value (GMV) records year by year since 2009.

B2C 195
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The Doctor-Patient Relationship Must Be The Cornerstone Of Your Digital Transformation Strategy

Forrester eCommerce

This has been the disappointing end to the nation’s first digital transformation effort, which started in 2009 as the American Recovery and Reinvestment Act funneled $35 billion into subsidized EHR implementations. Electronic health records (EHRs) have decimated physician productivity, while patient satisfaction remains stagnant.

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Perspectives On One Identity’s Acquisition of OneLogin

Forrester eCommerce

Founded in 2009, OneLogin is an established pure-play IDaaS vendor that primarily serves midmarket enterprises, with a unified platform for employees, partners, and customers and has raised over $170 million in venture financing.

Events 195
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Does Atrify Signal The Atrophy Of GDSN? Decoding The 1WorldSync Acquisition

Forrester eCommerce

For manufacturers and CPG companies, the efficiency of the product supply and distribution chain may be their one and only true differentiator,” Forrester wrote in 2009. “Product data is the lifeblood of many large enterprises.

Supplies 330
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Join us at CX Europe 2018 for insight into customer understanding and other key CX priorities

Forrester eCommerce

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide. CX Europe 2018 is just 10 days from now — Tuesday […].

Other 367