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Déjà vu: Don’t let AIOps be CMDB All Over Again!

Forrester eCommerce

In February of 2009, Glenn O’Donnell (VP, Research Director) and I co-authored the CMDB Imperative when ITIL and ITSM were all the rage. Underpinning that rage was the Configuration Management DB (CMDB) which promised to deliver world peace like a pageant winner during the interview portion of the competition.

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Home Depot ‘Retool Your School’ Program Awards Nearly $3 Million to 42 HBCUs

Retail TouchPoints

Since the program’s inception in 2009, the retailer has invested more than $12 million to provide HBCUs with needs-based grants for campus renovations. The Home Depot has a proud legacy of supporting and uplifting HBCUs,” said Molly Battin, SVP and Chief Marketing Officer at The Home Depot in a statement.

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Circuit City Plans to Curate Shop-in-Shops Using its Electronics Expertise

Retail TouchPoints

After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

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A Look Back At Zero Trust: Never Trust, Always Verify

Forrester eCommerce

For those of you who have been hiding away in a cave for the past decade, Zero Trust (ZT) is a concept founded by Forrester alum John Kindervag in 2009 that centers on the belief that trust is a vulnerability and security must be designed with the strategy never trust, […]. What exactly is Zero Trust?

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Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Retail TouchPoints

Since 2009, Best Buy has recycled more than 2.7 “We continue to build on our commitment to be there for our customers throughout the entire lifecycle of their products by making recycling simple and convenient,” said Tim Dunn, Head of Environmental Sustainability at Best Buy in a statement. billion pounds of electronics and appliances.

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Z Gallerie Files for Bankruptcy Again, Looks for Buyer 

Retail TouchPoints

The saga began in 2009, with the brand’s first filing, and then in 2019 it was acquired by DirectBuy, a discount home goods membership club, which had recently been acquired by parent company CSC Generation. It has received a $1.1 million line of credit to maintain operations during the bankruptcy process.

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Metaverse, NFTs, Sustainability, And Loyalty – Highlights Of Singles’ Day 2021

Forrester eCommerce

Double 11 or Singles’ Day, the world’s largest online shopping festival that is bigger than Black Friday and Cyber Monday combined, has been consistently smashing mind-blowing gross merchandise value (GMV) records year by year since 2009.

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