Retail TouchPoints

FEBRUARY 15, 2024

Maximizing Brand Reach and Loyalty The partnership is offered through BoA’s BankAmeriDeals program , which launched in 2012 and allows more than 45 million clients to earn cash back on deals when they pay for everyday purchases with an eligible debit or credit card.

Banking 287

Banking Sporting Goods Customer Consumer 287

Retail TouchPoints

MARCH 28, 2024

In October 2022 the retailer established a marketplace designed to connect skilled tradespeople with hiring trade professionals; in January 2023 it added three new tiers to its Pro Xtra loyalty program, which originally launched in 2012; and earlier this month the company announced plans to open four new distribution centers designed specifically (..)

Fulfillment 263

Fulfillment Presentation Operations Customer 263

Retail TouchPoints

JUNE 12, 2023

Oliver has been with Chico’s since 2012 and served in multiple roles, including VP – Finance and Controller and Interim CFO and SVP – Controller. Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023.

Operations 263

Operations 263

Forrester eCommerce

FEBRUARY 3, 2020

When Apple launched Apple Maps in 2012, it didn’t go so well. The launch wound up on the show Silicon Valley as an example of just how badly a launch could go. Part of the challenge is that Apple was forced to rely on third-party mapping data providers. Things didn’t work out so well. And […].

Customer 308

Customer 308

Retail TouchPoints

JANUARY 5, 2023

The Pro Xtra program, which launched in 2012, has increasingly focused on providing rewards that help members manage and build their businesses along with more traditional rewards. We’re focused on serving the Pro no matter where, when and how they choose to shop with The Home Depot.”.

Customer 284

Customer Management Retail Marketing 284

Retail TouchPoints

SEPTEMBER 14, 2022

At its peak in 2012, the retailer operated 230 stores across the Northeast and Mid-Atlantic regions. Currently, the retailer sells exclusively through its remaining physical stores following a late entry into the ecommerce space that began in 2018 and ended in April 2022.

Operations 304

Operations eCommerce Retail 304

BigCommerce

OCTOBER 3, 2018

On 9 April 2012, the lives of Kevin Systrom and Mike Krieger were about to change forever. That day is…

Marketing 404

Marketing eCommerce 404

Retail TouchPoints

DECEMBER 14, 2022

Sears Hometown itself was spun off from the main company in 2012. By that point many of the old Sears assets, including Sears Hometown and the remaining Sears and Kmart outlets, had been sold to the Lampert-controlled Transformco for $5.2

Document 279

Document Department Stores Other Operations 279

Retail TouchPoints

MARCH 15, 2023

Bull has been with Five Below for 17 years and has held the CFO and Treasurer positions since 2012. Five Below also will upgrade 400 existing locations to its higher-priced Five Beyond format in fiscal 2023, which will help it achieve its margin growth goals.

Operations 278

Operations Other Retail 278

Retail TouchPoints

SEPTEMBER 28, 2022

Foley and Kushi had remained heavily involved with Peloton since they founded the company in 2012 but left as part of an executive shakeup that coincided with efforts to turn the business around through new initiatives.

Marketing 278

Marketing Accessories Apparel Channel 278

Retail TouchPoints

DECEMBER 20, 2023

The FTC complaint said that from 2012 to 2020, store employees using this technology erroneously accused customers of wrongdoing based on “thousands” of false positive matches with a database of shoplifters and other troublemakers.

Technology 264

Technology Information Consumer Other 264

Retail TouchPoints

JANUARY 10, 2024

Launched in 2012, Tata Starbucks now operates more than 390 stores across 54 Indian cities, with approximately 4,300 employees. To meet this goal, the company will open one new Starbucks in the country every three days. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.

Operations 262

Operations Consumer Marketing Customer 262

Forrester eCommerce

JULY 27, 2018

Since I first wrote about digital transformation back at the end of 2012, the term has become wildly overhyped. Since CEOs are now at least asking about digital transformation, and every technology vendor now claims expertise in digital transformation, it’s time to burst a few of the myths surrounding digital transformation.

Technology 346

Technology Information Customer Marketing 346

Forrester eCommerce

MARCH 4, 2019

Fun fact: I’ve been researching billing for Forrester since 2012. But 2018 was a year unlike any other in my billing research. For the first time, the majority of my client inquiries on the topic came from financial services companies. And while these conversations often started about billing, they ended up in EBPP.

Payment Services 311

Payment Services Electronics Presentation Financial Services 311

Retail TouchPoints

OCTOBER 20, 2022

as the company’s VP of Marketing, QSP from 2004-2012. From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer. During her 35-year career Krausz also has worked extensively in media, including with Time Inc.

Marketing 273

Marketing Management 273

RetailWire

APRIL 10, 2024

Honest Company founder Jessica Alba is stepping down as the chief creative officer of the company she helped found in 2012.

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52

Retail TouchPoints

AUGUST 17, 2023

In a previous interview on the Retail Remix podcast, Landesberg shared how the brand had evolved from its initial founding in 2012 and how it was investing in brand, marketing efficiency and product innovation to uncover new revenue opportunities.

Recommendation 245

Recommendation Marketing Improvements Management 245

My Wife Quit Her Job

NOVEMBER 30, 2020

Because of advances in spam filter technology, the annual spam email volume has actually dropped significantly over the years from 69% in 2012 to where it is today (~54%). According to Statista, 53.95% of all email traffic is spam and Russia is responsible for sending the vast majority of spam emails in the world at 20.74%.

Technology 197

Technology Marketing 197

Retail TouchPoints

AUGUST 27, 2021

Prior to his tenure at Coach, Schulman was President of Bergdorf Goodman at Neiman Marcus Group from 2012 to 2017, where he also assumed responsibility for NMG International with the acquisition of MyTheresa.com in 2014. Over the course of career, Schulman also has held various roles at Jimmy Choo, Yves Saint Laurent and Gucci.

Fashion 264

Fashion Management Consumer Retail 264

RetailDive

APRIL 4, 2023

which took a majority stake in 2012 and also operates The Body Shop. The beauty corporation is buying the luxury brand from Natura & Co.,

Operations 98

Operations 98

RetailDive

DECEMBER 16, 2022

The agency acknowledged that consumer interest in more sustainable retail products has risen since it last updated its “Green Guides” in 2012.

Consumer 99

Consumer Retail 99

Retail TouchPoints

SEPTEMBER 13, 2022

Foley and Kushi have remained heavily involved with Peloton since they founded the company in 2012. Karen Boone, former Chief Financial and Administrative Officer at Restoration Hardware , has been appointed Chairperson of the Board, while Uber veteran Tammy Albarrán was named Chief Legal Officer and Corporate Secretary.

Subscription 263

Subscription Retail Accessories Apparel 263

Retail TouchPoints

APRIL 14, 2021

Reardon served as Macy’s CMO from 2012 through 2016, leading the company’s 1,300-person marketing organization covering more than 800 stores and Macys.com.

Department Stores 192

Department Stores Events Fashion Marketing 192

Forrester eCommerce

JULY 5, 2018

in 2018, the fastest growth since 2012. At the midpoint in 2018, the US tech market is on track to grow by 6.7% In our just published report, “US Tech Market Outlook For 2018 And 2019: Cloud Powers Tech Spend To 6% Growth And Software To 8% Growth,” we can provide strength in all tech budget […].

Marketing 186

Marketing Telecommunications Information Technology 186

Retail TouchPoints

JUNE 15, 2020

Mark has been key to our growth since he joined us in 2012. “On behalf of the 4R board, we are pleased to select Mark Garland as our new President and CEO,” said Marshall Fisher, 4R board member and UPS Professor, Operations and Information Management Dept. at The Wharton School of Business in a statement.

Operations 180

Operations Improvements Information Management 180

Retail TouchPoints

OCTOBER 12, 2020

She previously worked at Old Navy from 2010 to 2012, when she led product, design and visual merchandising, and was General Manager and EVP of Pottery Barn from 2007 to 2007. Prior to joining Old Navy in August 2019, Green was President and CEO of Athleta , where she led the brand’s growth from $250 million to nearly $1 billion in sales.

Management 180

Management Customer Retail 180

Forrester eCommerce

AUGUST 29, 2018

Back in 2012 I attended Forrester’s CX Europe event for the first time – at the time, as a Forrester client. This November, six years later, I’m delighted that I’ll be hosting the event. Personally and professionally, hosting CX Europe, falls under the category of BHAG (Big Hairy Audacious Goal).

Events 170

Events Customer 170

Retail TouchPoints

JULY 12, 2021

since 2012 when it became the first retailer to bring the brand to the U.S. The new joint venture will set the stage for a wider strategic partnership in which the U.S. department store chain and British online retailer aim to “redefine the traditional retail/wholesale model.”.

Multi-channel 264

Multi-channel Multichannel Department Stores Fashion 264

Retail TouchPoints

MAY 5, 2021

Gap acquired Intermix in 2012 and the brand now operates 31 U.S. has entered into an agreement to sell omnichannel fashion retailer Intermix to private equity firm Altamont Capital Partners. store locations and an ecommerce business.

Accessories 166

Accessories Apparel Omnichannel Fashion 166

BigCommerce

NOVEMBER 20, 2017

In 2012 and 2013, passengers leaving Japan on selected flights to the U.S. Christmas Eve has become KFC’s busiest time of year in Japan, and many customers now pre-order their chicken dinners months in advance to avoid hours of waiting in line. All of this for a domestically-unfathomable $40 price tag on the meal.

Fashion 367

Fashion Operations Marketing Customer 367

Retail TouchPoints

OCTOBER 18, 2023

During his 27-year tenure with the company, he has held a variety of leadership positions in finance, digital and human resources, including acting as CFO from 2012 to 2015. Mulligan joined Target in 1996 as a financial analyst. Mulligan also served as interim President and CEO of Target in 2014, prior to Cornell’s appointment.

Fulfillment 147

Fulfillment Supplies Marketing 147

TalkingRetail

JUNE 8, 2021

The forecourt site, which has served the village since 2012, has remained open during the refurbishment. Spar Alston, in Cumbria, has completed a store refurbishment which saw the addition of new facilities including a butchery counter and fresh deli offering. This story continues at Cumbrian Spar adds butchery and deli offering.

Retail 129

Retail 129

Retail TouchPoints

SEPTEMBER 5, 2023

Prior to founding Borderless, Robison entered the consumer electronics and retail industry in 2012, leading a global sales and strategy team for Beats by Dre. With an impressive track record in the consumer electronics and retail industry, he is a rising innovator in the world of VR technology and marketing.

Consumer Electronics 260

Consumer Electronics Retail Electronics Customer Experience 260

TalkingRetail

JULY 1, 2021

The Post Office has responded to the Court of Appeal regarding 25 applications by former postmasters for permission to appeal their convictions in Post Office prosecutions between 2002 and 2012. The Post Office is supporting the applications in 10 cases and opposing after consideration of each case by its board.

Retail 128

Retail 128

Retail TouchPoints

JUNE 11, 2020

This strategy is a culmination of the project the company has been investing in steadily and significantly since 2012, a project that will transform its profile notably,” said Pablo Isla, Chairman and CEO of Inditex in a statement. Inditex will support this effort by investing €1 billion.

eCommerce 253

eCommerce eCommerce Platforms Omnichannel Fulfillment 253

Retail TouchPoints

JUNE 26, 2023

market in 2012, Shein has been compliant with U.S. “The millions of packages that Temu and Shein ship every year duty-free to the United States, without providing CBP with sufficient data regarding the contents of the packages, stand in stark contrast to the millions of dollars in import duties paid by retail companies,” said the report.

Shipping 279

Shipping Fashion Operations Fulfillment 279

Retail TouchPoints

APRIL 7, 2021

Launched in 2012, the Rocksbox service lets monthly members rent and swap exclusive jewelry styles through its online platform. The acquisition will also add another point of entry for self-purchasing women customers — a segment where Signet said it is currently underdeveloped — and give the company a foothold in pure-play digital retail.

Jewelry 166

Jewelry Subscription Fashion Customer Experience 166