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Announcing The Forrester Wave™: Omnichannel Order Management, Q3 2014

Forrester Omnichannel

Order management systems (OMS's) typically haven't garnered the same attention as other commerce technology. Orchestrating online orders from the point of purchase through to the point of fulfillment was viewed (through the eyes of eBusiness professionals) as a back-office process. Order management. So what's all the fuss about?

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Clean Data, Clean Planet: How Online Retailers can use Data Analytics to Reduce Their Carbon Footprint

Retail TouchPoints

Live data helps harmonize communication to manage ship arrivals, berthings and departures safely and efficiently. For example, a UK-based business with traction in Europe should consider warehousing stock in Germany, Poland or the Netherlands to shorten the fulfillment process. Preventing, Reducing and Managing Returns.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. Even as the company itself moves through bankruptcy proceedings, this may be just a delay for an innovative retail concept that has been the victim of bad timing, underinvestment or poor management.

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Why Manufacturers Need Composable Commerce to Drive Digital Sales

Retail TouchPoints

Buyers on the STAUFF site can search easily for products, set up complex access management to fulfill internal procurement requirements, import spare parts lists for ordering, place recurring orders and much more. According to McKinsey , “overwhelming customer demand” is the reason for the recent surge in digital commerce.

B2B 277
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How RFID Powers Retail: Past, Present and Future

Retail TouchPoints

In fact, according to a recent Accenture study , 92% of the 50 North American retailers surveyed said they are either piloting RFID or have reached full adoption, up from 34% in 2014. The lack of digitization in the supply chain coupled with unpredictable demand makes inventory management chaotic at best. RFID and Beyond.

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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

And some merchandise lines (like clothing and beauty products in particular) have achieved a remarkable 25% average CGR between 2000-2014. Most businesses with an ecommerce presence use an ecommerce store and/or an ecommerce platform to conduct both online marketing and sales activities and to oversee logistics and fulfillment.

eCommerce 417
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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Doesn’t that sound amazing?!