Retail TouchPoints

DECEMBER 29, 2022

Food Lion Feeds was founded in 2014 to address food insecurity in the towns and cities it serves. Purchased boxes were delivered directly to local Feeding America food banks or a partner feeding agency in the store’s community, and 100% of all cash donations went directly to Feeding America. billion meals by 2025.

Banking 312

Banking Operations Management Customer 312

Retail TouchPoints

SEPTEMBER 5, 2023

Through Food Lion Feeds, we nourish our communities by identifying and developing relationships with our partner food banks,” said Kevin Durkee, Manager of Food Lion Feeds in a statement. Through Food Lion Feeds, the retailer has helped provide more than 1 billion meals since 2014 and has committed to donating 1.5 13 to Oct.

Banking 264

Banking Events Operations Other 264

Forrester eCommerce

MARCH 10, 2021

Back in 2014, my colleagues and I declared that “the future of business is digital.” ” Yet, to build a digital business, you must build digital products. And the most disruptive digital businesses — well, they build great digital products. How Do Disruptive Digital Leaders Build Great Digital Products?

Management 372

Management Customer 372

Retail TouchPoints

JULY 21, 2022

Nick Daniel, Etsy VP of Product Management, has been promoted to the CPO role formerly held by Patel Goyal, and both Patel Goyal and Daniel will report to Etsy CEO Josh Silverman. Ascending the ranks over the years, she has held roles leading global seller services, corporate development and managing the international growth team.

Fashion 312

Fashion Technology Management Customer Experience 312

Retail TouchPoints

AUGUST 3, 2022

The agreement settles charges that the retailer knowingly sold, offered for sale and distributed approximately 1,200 recalled products from 21 separate voluntary corrective actions during a five-year period from March 2014 through October 2019. According to the charges, the products were sold in-store and online through the T.J.

Consumer 277

Consumer Management Retail 277

Retail TouchPoints

APRIL 4, 2022

Worzel, who will report to Erik Nordstrom, will manage customer strategy across touch points and oversee digital platforms including ecommerce, digital operations, marketing, credit and the Nordy Club loyalty program. During his 39-year Nordstrom career, Thomas managed sales growth at Nordstrom Rack leading the brand from approximately $1.4

Operations 264

Operations Customer Supplies Management 264

Retail TouchPoints

JULY 27, 2022

In 2014, Sullivan was named chairman of the board. During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Fashion 277

Fashion Management Consumer Retail 277

Forrester eCommerce

AUGUST 14, 2020

CEOs who put off digital investments to focus on more pressing priorities may be wishing they heeded Forrester’s advice from 2013 and 2014. It’s no surprise that interest in digital has skyrocketed in a post-COVID-19 world. Some digital teams are scrambling to modernize experiences […].

Management 349

Management Customer 349

Retail TouchPoints

SEPTEMBER 7, 2022

Since joining Target in 2014, Brian has worked to transform Target into an omnichannel leader by driving a guest-centric, purpose-driven strategy.”. Valdez will be succeeded by Gretchen McCarthy, SVP of Global Inventory Management, effective immediately.

Supplies 298

Supplies Omnichannel Management Retail 298

Retail TouchPoints

JULY 1, 2022

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. Even as the company itself moves through bankruptcy proceedings, this may be just a delay for an innovative retail concept that has been the victim of bad timing, underinvestment or poor management.

Technology 325

Technology Telecommunications Consumer Electronics Electronics 325

Forrester eCommerce

MAY 6, 2019

CVS Takes The Next Step To Align Its Operations And Values After pulling tobacco from its shelves in 2014, last week retailer CVS Health announced that it would not work with agencies who have tobacco or e-cigarette clients. Both decisions stem from the retailer’s desire to align operations with values. The effort is part of […].

Operations 342

Operations Retail Management Customer 342

Retail TouchPoints

APRIL 24, 2023

The company will strategically manage its inventory during this period to preserve value and is prepared to pivot away from any store closures needed to implement a transaction in the wake of a successful sale.

Payment Services 278

Payment Services Operations Supplies Improvements 278

Retail TouchPoints

OCTOBER 3, 2023

Alcohol ecommerce solution DRINKS has sold the Wine Insiders brand, which it acquired in 2014, to the new brand management firm Full Glass Wine Co. Financial details of the transaction were not disclosed. Full Glass was founded earlier this year by alcohol industry veteran Louis Amoroso and entrepreneur Neha Kumar.

eCommerce 147

eCommerce Multi-channel Shopify Technology 147

Retail TouchPoints

AUGUST 27, 2021

Prior to his tenure at Coach, Schulman was President of Bergdorf Goodman at Neiman Marcus Group from 2012 to 2017, where he also assumed responsibility for NMG International with the acquisition of MyTheresa.com in 2014. Over the course of career, Schulman also has held various roles at Jimmy Choo, Yves Saint Laurent and Gucci. “I

Fashion 264

Fashion Management Consumer Retail 264

Forrester Omnichannel

JULY 29, 2014

Order management systems (OMS's) typically haven't garnered the same attention as other commerce technology. Furthermore, today's order management (OM) systems support complex edge-case order scenarios that include recurring orders, pre-orders,back orders, partial shipments, split orders, drop shipments, and digital or service items.

Omnichannel 68

Omnichannel Management B2C Fulfillment 68

Retail TouchPoints

JUNE 18, 2020

Until Grieder begins his tenure, CFO Yves Müller will serve as the Hugo Boss Managing Board’s spokesman. Since Grieder became CEO in 2014, the Tommy Hilfiger business grew from $6 billion to more than $9 billion in retail sales in 2019, and the Calvin Klein European business more than doubled in revenues and earnings.

Management 207

Management Operations Technology Consumer 207

Retail TouchPoints

MAY 6, 2022

She joined the company as Head of Investor Relations in 2014, helping develop the retailer’s relationship with many of its current investors. She has since helped advance Wayfair’s recruiting, organizational design, talent management, talent analytics, compensation and learning and development programs.

Customer 289

Customer Supplies Retail Management 289

Retail TouchPoints

MAY 17, 2023

One such company is Boll & Branch, which was founded in 2014 to transform the luxury home textiles industry by creating sustainable, luxurious products at affordable prices. It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores.

Customer Experience 276

Customer Experience Customer Retail Consumer 276

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Doesn’t that sound amazing?!

Merchant Services 279

Merchant Services Retail Shipping Costs Customer Experience 279

Retail TouchPoints

MARCH 17, 2023

In 2014, NFTs (non-fungible tokens) were introduced. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.

Cryptocurrencies 312

Cryptocurrencies Automotive Merchant Services Arts 312

Retail TouchPoints

OCTOBER 28, 2020

She joined Abercrombie & Fitch in May 2014 as CFO and also served as EVP, CFO and COO, and Interim Principal Executive Officer during her tenure with the company. Crevoiserat joined Tapestry as CFO in August 2019 from Abercrombie & Fitch , where she was EVP and COO from February 2017 to June 2019.

Department Stores 218

Department Stores Accessories Operations Management 218

Retail TouchPoints

DECEMBER 7, 2021

The announcements mark the first major management shifts since Alibaba was fined a record-setting $2.75 From 2014 to 2017, she was Alibaba’s Chief Customer Officer. Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022.

Operations 277

Operations Consumer Presentation eCommerce 277

Retail TouchPoints

SEPTEMBER 5, 2023

Through it, training managers could launch new instructional content to more than 200,000 retail associates scattered across the U.S. As part of the Beats organization during the acquisition by Apple in 2014, Robison played a critical role in aligning sales channels and strategies during the merger. within minutes.

Consumer Electronics 260

Consumer Electronics Retail Electronics Customer Experience 260

Retail TouchPoints

JULY 14, 2021

They also can use the app to manage their payments, including the option to exit any payment plan by paying off the remainder of their balance. retailers since its launch in late 2014. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

Payment Services 299

Payment Services PayPal Banking Channel 299

Retail TouchPoints

OCTOBER 2, 2020

A 20-year veteran of the company, Decker has served as EVP of Merchandising since 2014. As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment.

Merchant Services 179

Merchant Services Arts Operations eCommerce Marketing 179

Retail TouchPoints

APRIL 29, 2021

Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. . “In According to the company, this at-home experience is achieved through proprietary technology and data science tools that manage inventory, routing and staffing.

Telecommunications 191

Telecommunications Consumer Electronics Electronics Technology 191

Retail TouchPoints

SEPTEMBER 2, 2022

Live data helps harmonize communication to manage ship arrivals, berthings and departures safely and efficiently. Analytics allows warehouse managers to determine customer behaviors, how they evolve, as well as what to expect from manufacturers and other parts of the supply chain. Preventing, Reducing and Managing Returns.

Online Retail 264

Online Retail Shipping Costs Retail Supplies 264

Optimizely

DECEMBER 11, 2018

The marketer’s role is now evolving beyond simple campaign management to far more. Lindsey joined the startup in 2014 as the Fashion Management Associate and used her unique skills in both creative and advertising to secure her current position. Watch the Webinar Now. The panel includes: Lindsey Sullivan of Mizzen + Main.

B2C 150

B2C Webinar Marketing Apparel 150

SellBrite

JUNE 7, 2017

.” This SiriusView covers seven vendors whose offerings are designed to assist product managers with developing product plans, prioritizing features and enhancements, and maintaining and communicating product roadmaps. Podcast: B2B Product Management with The Everyday Innovator. Sign up for the webcast today !

B2B 60

B2B Management Download Blog 60

Retail TouchPoints

DECEMBER 14, 2022

Since joining the organization in 2014, he has been responsible for developing and implementing the company’s strategic vision, building trusted relationships with regional and national retailers and managing long-term leasing ventures. Kampf serves as President of Northwood Retail.

Social Media 279

Social Media Arts Travel Events 279

RTP blog

DECEMBER 16, 2019

In APAC, e-Commerce sales have tripled from $600 Billion USD in 2014 to $1.8 With over six years of experience in packaging and design industry, Agnes Law plays a key account management role in Schawk! Brands are facing more complexity than ever with the growing needs of customers and the multiplying number of sales channels.

Customer Experience 195

Customer Experience Customer eCommerce Retail 195

Retail TouchPoints

DECEMBER 11, 2020

Data is the fuel for modern-day businesses, and similar to irresponsible usage of fossil fuels, unethical data collection, processing and management can have negative impacts. Not only do we have to ensure consumer privacy for data collection but also for data management, usage and sharing. .” – Tim Cook , CEO of Apple.

Consumer 222

Consumer Management Operations Technology 222

Kissmetrics

OCTOBER 30, 2017

During the 2014 Grammy Awards, musician Pharrell Williams was seen wearing an unusual hat: Image Source. — Arby's (@Arbys) January 27, 2014. . — Arby's (@Arbys) January 27, 2014. — Pharrell Williams (@Pharrell) January 27, 2014. Your product manager should be thinking it.

Social Media 407

Social Media Definition Marketing Customer 407

FastSpring

OCTOBER 10, 2022

In September, Slack rolled out its first pricing change since the company launched in 2014. During a recent live interview about pricing strategies to combat stagflation , FastSpring’s Sales Manager Todd Stellfox and Chief Product Officer Kurt Smith discussed what Slack did well in this announcement.

Customer Retention 130

Customer Retention Customer Loyalty Blog Customer 130

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. RTP: What impact can the latest iterations of AI play in managing customer engagement during volatile times like now? Affronti: At Salesforce we’ve been using AI to support digital merchants, especially via Commerce Cloud, for over a decade.

Channel 275

Channel Merchant Services Payment Services Recommendation 275

365 Retail

DECEMBER 11, 2023

She also previously represented Team GB at the European Cross Country Championships and was part of the under-23s team which won a silver medal in 2014. Nigel Hockin joins as social media manager from digital marketing agency Nano Interactive. Erika Carter and Katie Brown have both been recruited as senior marketing executives.

Social Media 62

Social Media Marketing Outdoor eCommerce Software 62

Retail TouchPoints

JUNE 23, 2022

Murali Gokki, a Managing Director in the retail practice at AlixPartners — the consulting firm that has become retailers’ go-to as they consider ecommerce spinoffs — has a more nuanced take: “The broader pressure is about transforming [these businesses] to a digital-first mindset,” he said in an interview with Retail TouchPoints.

eCommerce 289

eCommerce Omnichannel Channel Department Stores 289