Kissmetrics

JULY 18, 2017

You guessed it– when they started to give customers more ways to buy. “We We’ve given our customers nearly every conceivable way to buy from us. Do you have the manpower for customer service? More channels means more sales means more questions from more customers. When did Spearmint start hitting the big numbers?

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Kissmetrics

MAY 4, 2021

What’s more: research shows they generate double the sales of paid ads and with a 37% higher customer retention rate. Facebook is by far the most popular, with 61% market share in 2016. Think of each social channel as another platform for you to reach your customers (and the general public).

Social Media 334

Social Media Blog Channel Events 334

SellBrite

MARCH 28, 2017

Adam Bridegan: “Early 2016.”. It’s been great for new customer acquisition as well as customer retention.”. Bridegan: “ ROI, Conversion Rates, Average Order Value, Revenue per Catalog, New Customers, Orders from existing customers, etc. Also great for customer retention and activation.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

Omniconvert

DECEMBER 3, 2019

In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Luca Senatore, a dynamic speaker and digital marketing expert rated #5 Top International PPC Expert and #21 Most Influential PPC Expert 2015 and 2016. Welcome to Growth Interviews!

PPC 88

PPC Blog eCommerce Marketing 88

GetElastic

APRIL 28, 2016

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

Demac Media

APRIL 27, 2017

Having a loyal following of customers is worth A LOT to your business! revenue per customer up 25-100%! Building loyalty with your customers will directly impact business growth. Not only are repeat customers worth more to your business, keeping them coming back for more is way more cost effective! Stay in touch!

Customer Loyalty 43

Customer Loyalty Customer eCommerce Marketing 43

retailnext

SEPTEMBER 26, 2019

From $390 billion in 2016, total sales jumped to $453 billion in 2017. Consider these suggestions to amp customer engagement via social media: Be responsive. Push notifications are excellent tools to retain and engage customers. In the past years, there has been a huge demand for customized content.

Marketing 52

Marketing Social Media Retail Customer Retention 52

Lemonstand

APRIL 17, 2018

From 2013 to 2016 alone , the number of visitors to subscription box websites has grown by over 3,000% — from 722,000 to 21.4 And as of March of 2016, there were more than 2,000 subscription box services in the U.S. Each of these companies offers something different to their customers. It isn’t easy retaining your customers.

Subscription 78

Subscription Payment Services eCommerce Platforms Payments 78

Smile.io

NOVEMBER 5, 2019

Editor’s Note: This post was originally published on May 10, 2016 and was updated for accuracy and comprehensiveness on November 5, 2019. Beyond creating unique experiences for your customers, personalization actually boosts your bottom line. Not only does personalization bolster sales, but it can also increase customer loyalty.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. Traditional eCommerce companies often receive credit card information each time a customer checks out. Custom orders and varying membership levels.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Wiser

MARCH 16, 2021

What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? Working with Wiser, customers gain access to millions of websites globally, hundreds of thousands of in-store shoppers, and Wiser is near real-time intelligence for multi-channel visibility.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Demac Media

JANUARY 18, 2018

Consumers are demanding exceptional experiences, throughout the customer journey at all times of the year. You’ll want to focus on increasing the value of current customers, and keeping all your new customers. revenue per customer up 25-100%! Communicating in a way that your customers understand? Personalization!

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

Demac Media

SEPTEMBER 12, 2017

You might be putting your company and your customers at risk through your marketing practices. Data breaches in 2016 were up 40% year over year , and email security in particular is putting your company, and consumers, at risk! By not being CASL compliant you’re putting your customers and your business at risk.

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Focus first on custom audiences.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

SEPTEMBER 2, 2019

However, IoT has actually outgrown its ability and has now penetrated the booming ecommerce space for a more customer-friendly and personalized shopping experience. Ocado back in 2016 started an automated packaging service by using a wireless control system. Improved Customer Experience. Personalized Customer Service.

Payments 153

Payments Payment Services eCommerce Supplies 153

GetElastic

SEPTEMBER 2, 2019

However, IoT has actually outgrown its ability and has now penetrated the booming ecommerce space for a more customer-friendly and personalized shopping experience. Ocado back in 2016 started an automated packaging service by using a wireless control system. Improved Customer Experience. Personalized Customer Service.

Payments 113

Payments Payment Services eCommerce Supplies 113

Ecommerce Platforms

JULY 19, 2021

That said, though the entry barriers to start the direct-to-consumer marketing model are relatively low or non-existent for manufacturers it's important to note that you'll be facing off against retail giants such as Walmart and Amazon who currently already have a gigantic customer following. Get Your Partners Ready.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

That said, though the entry barriers to start the direct-to-consumer marketing model are relatively low or non-existent for manufacturers it's important to note that you'll be facing off against retail giants such as Walmart and Amazon who currently already have a gigantic customer following. Get Your Partners Ready.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

MARCH 18, 2020

So, you have a great product that you know is going to wow your customers. How do you present your product to your customer? but rather how does your product present itself in the hands of your customer? In fact, your packaging is the first physical touch point that your brand has with its customer. Let's dive in!

Shipping Costs 33

Shipping Costs Books eCommerce Electronics 33

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. These enable merchants to accept customer payments from any location. In short, Shopify is a complete e-commerce solution. They're everywhere!

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Onilab User Guides

JULY 5, 2019

Even though Magento is not a dedicated analytics platform, it uses a decent Magento Reports system that collects, analyzes, and displays the most interesting data about who your customers are, what they do on your site, and what they buy. Take a long look at what your customers view most often and what they actually buy.

Magento 40

Magento Customer Retention Customer Management 40

eCommerceFuel

DECEMBER 16, 2016

Drew also answers some of my questions about the nuance of discounts, and how to time them best to keep your customers engaged. Not giving away the farm, not keeping…the customer is given no reason to buy but the perfect amount. So I talk about how to use your customer data to develop ROI-driven marketing campaigns.

Shipping Costs 38

Shipping Costs eCommerce Marketing Gifts 38

FastSpring

AUGUST 11, 2020

More and more, customers are looking for ways to streamline their purchases and make transactions easier. When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products.

Subscription 92

Subscription Payments Payment Services Shipping Costs 92

Inflow Insights

JULY 12, 2018

Pricing can be based on a variety of factors, including “list size,” number of customers, the number of emails sent monthly, integration options and more. You can easily build custom templates, and importing your lists is a snap with their wide variety of integration options. Klaviyo was built to be an eCommerce automated email tool.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Smile.io

JULY 9, 2020

And also a lot of mechanisms in terms of customer retention, their customer experience, even the way that you communicate to your customers is drastically different in an e-commerce ecosystem. Jason: So I use Shopify and I've been a loyal Shopify customer since 2013. Number one is the customer retention rate.

eCommerce 46

eCommerce Shopify Merchant Services Gifts 46

Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality. Serving the ‘Invisible Half’.

Merchant Services 216

Merchant Services Shipping Costs Payments Consumer 216

ROI Revolution

MARCH 2, 2021

With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. Executives also increasingly expect customer demand for their brand’s products to grow, with 53% expecting an increase compared to 42% in June. November 13 update. COVID-19’s impact on holiday shopping.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

OCTOBER 1, 2020

Because of the pandemic, Amazon allocated $4 billion in additional spend to keep customers and employees safe and increase deliveries after prioritizing only essential items. Underutilized new ad formats to enhance your audience targeting and customer acquisition. Customer Acquisition to Retention: Now available on demand.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

DECEMBER 3, 2020

In a world that is becoming more digital by the minute due to the pandemic and social distancing, D2C gives brands an opportunity to boost their online sales even more by getting a clear, first-hand look into their customers’ buying behavior. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Executives also increasingly expect customer demand for their brand’s products to grow, with 53% expecting an increase compared to 42% in June. 23% of executives still expect a decrease in customer demand over the next six months. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

In a world that is becoming more digital by the minute due to the pandemic and social distancing, D2C gives brands an opportunity to boost their online sales even more by getting a clear, first-hand look into their customers’ buying behavior. 23% of executives still expect a decrease in customer demand over the next six months.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

JULY 2, 2020

Underutilized new ad formats to enhance your audience targeting and customer acquisition. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. Customer Acquisition to Retention: Now available on demand.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JUNE 1, 2021

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. are seeing customers be less willing to pay full price. May 20 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Delivery is a huge consideration factor for customers, especially in an age where Amazon has made two-day shipping the expected norm. 65% express the need for more frequent communication with customers. May 20 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148