Kissmetrics

MAY 4, 2021

What’s more: research shows they generate double the sales of paid ads and with a 37% higher customer retention rate. Facebook is by far the most popular, with 61% market share in 2016. It’s not enough to just pick the field you want to influence. Take my case for example.

Social Media 334

Social Media Blog Channel Events 334

SellBrite

MARCH 28, 2017

Adam Bridegan: “Early 2016.”. It’s been great for new customer acquisition as well as customer retention.”. Bridegan: “ ROI, Conversion Rates, Average Order Value, Revenue per Catalog, New Customers, Orders from existing customers, etc. Also great for customer retention and activation.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

Kissmetrics

JULY 18, 2017

John came on board to work with his wife, Shari, in 2016. It just so happens that his hedge fund expertise complements her design eye and customer-intel. In 2016, Spearmint LOVE’s revenue grew by 1,100%. The picture wasn’t so rosy in the Spring of 2016. In 2016, that number skyrocketed to $1.5M. Like, never ever.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

lateshipment

JUNE 24, 2021

If you’re thinking right now why customer loyalty is stressed so much, here are some stats to clear your doubts: Acquiring a new customer costs five times than it costs to retain an existing customer. — Deliveroo Help (@DeliverooHelp) May 3, 2016.

Customer 130

Customer Shipping Costs Social Media Shipping 130

GetElastic

APRIL 28, 2016

When you cultivate high-value customers, your company will need to worry less about acquiring new clientele by reducing churn. Increase customer retention across all channels, and your company will be in a better position to predict revenue. Going to Adobe Summit EMEA on May 11-12, 2016? Register at [link].

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

retailnext

SEPTEMBER 26, 2019

From $390 billion in 2016, total sales jumped to $453 billion in 2017. If you have a new product, you want your customers to know so they can visit your physical store or your website to make a purchase. Email marketing is a powerful tool to boost customer retention, build buyers’ trust and increase your conversion rate.

Marketing 52

Marketing Social Media Retail Customer Retention 52

Lemonstand

APRIL 17, 2018

From 2013 to 2016 alone , the number of visitors to subscription box websites has grown by over 3,000% — from 722,000 to 21.4 And as of March of 2016, there were more than 2,000 subscription box services in the U.S. Provides Predictable Revenue and Singular Customer Retention Goal. It isn’t easy retaining your customers.

Subscription 78

Subscription Payment Services eCommerce Platforms Payments 78

Smile.io

NOVEMBER 5, 2019

Editor’s Note: This post was originally published on May 10, 2016 and was updated for accuracy and comprehensiveness on November 5, 2019. Start creating personal customer experiences today to build connections with your customers. Personalization is only one way to make your customers feel special. GET THE FREE GUIDE.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

ESW

MAY 23, 2018

However, the brand was forced to lay off 15 percent of employees in 2016 due to changing consumer demands. While you can run a subscription service as a stand alone operation, implementing rewards and loyalty programs is a proven way to boost customer retention and increase sales. Incorporating rewards and loyalty programs.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Demac Media

APRIL 27, 2017

You can deliver the right messages through intelligent email segmentation, which will help personalize your customer’s next experience with your store and make it an exceptional one!

Customer Loyalty 43

Customer Loyalty Customer eCommerce Marketing 43

Demac Media

SEPTEMBER 12, 2017

You might be putting your company and your customers at risk through your marketing practices. Data breaches in 2016 were up 40% year over year , and email security in particular is putting your company, and consumers, at risk! Big data means even bigger breaches. Are you on high alert?

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

Demac Media

JANUARY 18, 2018

According to RJMetrics , holiday customers have a 13% lower CLV. In an analysis of data from the 2016 shopping season RJMetrics also found that the probability of a customer making a second purchase is highest during the first 30 days, then falls off throughout the year.

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

GetElastic

SEPTEMBER 2, 2019

Ocado back in 2016 started an automated packaging service by using a wireless control system. This improves customer retention and business conversion for online stores. Nordstrom Local is a new American department store brand in Los Angeles that allows customers to place their order on a Pinterest-style inspiration board.

Payments 153

Payments Payment Services eCommerce Supplies 153

BigCommerce

AUGUST 8, 2017

Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. This is why global social ad spending doubled from $16 billion in 2014 to $31 billion in 2016 and is projected to increase another 26% in 2017.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

SEPTEMBER 2, 2019

Ocado back in 2016 started an automated packaging service by using a wireless control system. This improves customer retention and business conversion for online stores. Nordstrom Local is a new American department store brand in Los Angeles that allows customers to place their order on a Pinterest-style inspiration board.

Payments 113

Payments Payment Services eCommerce Supplies 113

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Wiser

MARCH 16, 2021

For online groceries, I would say it really started sometime around 2015/2016 when it really started to take hold and grow tremendously. So our customer support team engages with our shoppers to make sure it’s a pleasant shopping experience for them. That is a tremendous amount of growth in just the past few years.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Ecommerce Platforms

MARCH 18, 2020

Your brand’s packaging should also: Make customers feel they got more than they paid for. Help customer retention by creating a great first impression. Remind a customer why buying from you was the right decision. Not to mention, they’ve already racked up a few awards since starting in 2015: Debut of 2016, Ekomersy 2016.

Shipping Costs 33

Shipping Costs Books eCommerce Electronics 33

Ecommerce Platforms

JULY 19, 2021

And it also aids you in achieving a stellar customer retention rate. Take, for example, a review of Dollar Shave Club ‘s retention numbers shows that after 1 year, about 50% of their customers are still using the service. Running a subscription model enables you to save your end-users effort, money, and time.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

And it also aids you in achieving a stellar customer retention rate. Take, for example, a review of Dollar Shave Club ‘s retention numbers shows that after 1 year, about 50% of their customers are still using the service. Running a subscription model enables you to save your end-users effort, money, and time.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Onilab User Guides

JULY 5, 2019

In 2016 Adobe made an acquisition of RJMetrics to complement Adobe Experience Cloud with a strong business intelligence analytics tool. Implementation results: a sharp change of marketing efforts towards customer retention, a shift from highly competitive positions to more niche products with better margins, all-around KPI growth.

Magento 40

Magento Customer Retention Customer Management 40

Ecommerce Platforms

MARCH 17, 2020

But, let's take a close look at what both of these POS systems have to offer… Before 2016, Shopify's POS system was restricted to iOS only. But since January 2016, Shopify's POS is now accessible to both iOS and Android users (yay!). On this info alone, this may tempt you to lean towards Square. It happens to the best of us.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

eCommerceFuel

DECEMBER 16, 2016

The last reason – reason number three – is that, if you implement a discount ladder, you’ll find that they can be automated, so you create this automated customer retention effect. You’ve gotta pick one company today, 2016 Drew. Drew : Maybe government for the right job would be interesting. There you go.

Shipping Costs 38

Shipping Costs eCommerce Marketing Gifts 38

FastSpring

AUGUST 11, 2020

To keep customers on board, companies are turning to subscription-based relationships. A CitiBank study found 76% of businesses now look at subscription-based business models as a way to improve their customer retention and long term customer relationships. Here are some numbers.

Subscription 83

Subscription Payments Payment Services Shipping Costs 83

Inflow Insights

JULY 12, 2018

The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” A large number of integrations with eCommerce platforms, a detailed analytics and reporting tool, dedicated customer service and more make Windsor Circle a great choice (plus they’ll send you green pants if you ask).

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Smile.io

JULY 9, 2020

And also a lot of mechanisms in terms of customer retention, their customer experience, even the way that you communicate to your customers is drastically different in an e-commerce ecosystem. Number one is the customer retention rate. But I disagree with that. Number two is conversion rate.

eCommerce 46

eCommerce Shopify Merchant Services Gifts 46

Retail TouchPoints

AUGUST 11, 2022

We are seeing that [positive NPS] translate into orders and we’re seeing ‘green shoots’ in terms of customer retention, [which] gives us the confidence to move forward,” said Talwar on the company’s Q2 earnings call. Merchant quality. Serving the ‘Invisible Half’.

Merchant Services 234

Merchant Services Shipping Costs Payments Consumer 234

ROI Revolution

OCTOBER 1, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JULY 2, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

MARCH 2, 2021

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 4, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

NOVEMBER 4, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

SEPTEMBER 9, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

DECEMBER 3, 2020

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

AUGUST 5, 2021

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

The concept of Walmart’s touch-free payment system is very similar to Apple Pay, which saw users increase from 67 million in 2016 to 441 million in 2019. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/16 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158