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Balancing Customer Loyalty in an Age of Growing Business Costs

Retail TouchPoints

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. Most fashion industry leaders have recognized this, backed up by the expectation of more subdued growth in the economy, stubborn inflationary pressures and shaky consumer confidence, which eroded again in February.

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How NFTs Can Fight Fraud and Increase Customer Loyalty

Omnisend

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. itemsdapp) April 3, 2020. The move to “phygital”. Real Items hopes to solve this problem in a more practical sense, for more businesses.

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[Holiday Season 2020] Social Commerce for eCommerce Businesses

lateshipment

Holiday season 2020 will differ from all previous holiday seasons. If you craft an effective social commerce campaign, you will achieve the following goals: Reach a wide audience Improve brand awareness Increase sales Build customer loyalty. 2020 has been a tough year. The Best Social Media Platforms for Social Commerce.

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How Retailers can Overcome the Challenges Faced on the Path to Sustainability

Retail TouchPoints

This year saw the proposal of the Fashion Sustainability and Social Accountability Act. The sourcing of raw materials, factory working conditions and the environmental impact of goods distribution matters — and it appears business leaders in fashion and retail are taking note. Greater demand forecasting. Recommerce.

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4 Critical Tips for Digital Transformation in the Fashion Industry (2020)

Retalon

At first look, it may seem like the Covid-19 pandemic (and the limitations it has placed on brick and mortar operations) has been responsible for fashion’s digital transformation in 2020 (e.g. Successful Digital Transformation in Fashion Relies on Empathetic Customer Engagement. The Takeaway.

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Fashion retailers focus on flexible services to boost sales and drive long-term loyalty, research by parcelLab reveals

365 Retail

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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What Can and Should Retailers Do About Climate Change?

Retail TouchPoints

In this sweet spot, interests align at the crossroads of environmental sustainability and an opportunity to build customer loyalty, whether those customers are motivated by price, concern about the environment or a combination of both. Discretionary Goods Demand Higher Environmental Scrutiny. COVID Rear-View Mirror.

Retail 336